Email badblue | 20-35 years of age | Experience level: first safari
tour is good,but food and companyis bad
Amboseli is not so good.
It has many elephants ,but others are not so many.
And my tour company is really really the worth.
They told me that I could pay all of price by cresit card,but actually it could do for only deposit.
And they did not tell me the fee of cresit.
And they said water was included,but actually not.
And food was bad, There were always flies around the dishes.
The guide of the lake Nakuru and Amboseli was also the worst.
He was often late ,and could not find the wild animals.
And,when he took me the next place,he dropped off many times because he wanted to buy goods.
So, I have less time to see the wild animals.
I appreciate my tour mates because they could find more animals than his.
Email Richard Benjamin | 65+ years of age | Experience level: first safari
Awesome National Parks and Wildlife
I spent one day in Nairobi, and that was enough. The city was crowed and overrun with litter. You couldn’t step out of your hotel without being set upon by several pushy men wanting to be your “ guide”. Traveling through the villages to the various parks and lake areas you saw the trash and liter everywhere. I realize it’s a poor country but picking up your trash doesn’t cost anything.
The parks and wildlife were completely different. Clean and it seemed, well guarded, the wildlife and scenery were amazing. We have always wanted to see the animals in their natural habitat and we weren’t disappointed. They were abundant and it was amazing to see them wander freely in their natural environment. The safari experience was everything we hoped it would be.
Email Kaushik Mitra | 20-35 years of age | Experience level: 2-5 safaris
Wildlife is a great host for the human guests.
Masai Mara, the name itself holds its own identity around the globe. It's a paradise for wildlife lovers. This was the very sentences which used to ring in my head before entering beautiful Kenya. And if I was to rate Kenya after my visit, on a scale of 5 then I would have given 6, leaving besides the bitter experience with our tour operator #tourkenyasafariheights, just because of them my rating would go down to 2.
Before travelling to Kenya, I and my friend searched on internet several times about tour operators conducting safaris. From them we shortlisted a few and ultimately finalized #tourkenyasafariheights. The agreed with the price us on all the criteria demanded by us without any terms and conditions.
It was a 6N7D tour which included as promised by #tourkenyasafariheights :
Day 1: Nairobi - Maasai Mara National Reserve
At 07:30 to 08:00, you will be picked up from your hotel and depart for the Maasai Mara National Reserve via the viewpoint of the Great Rift Valley and Narok Town for refueling and lunch. Afterward, you will proceed to the game reserve, arriving at the camp at 14:00. You will then have a little siesta and proceed on the first introduction game viewing at Maasai Mara National Reserve. You will return back to Masai ole moran
Day 2: Maasai Mara National Reserve
After breakfast, you will proceed on a full day game viewing within the reserve. The landscape is scenic savannah grassland on rolling hills. Maasai Mara National Reserve is the best park for game viewing in Kenya as it has an extensive road and track network which allows for close range viewing and photography. After the game viewing, you can have a break for your picnic lunch at the hippo pool, looking out for hippos and crocodiles. The dinner will be served and you will stay overnight at the Masai ole moran
Day 3: Maasai Mara National Reserve - Nakuru
Early in the morning, you will have a pre-breakfast game drive. After breakfast, you will depart the Mara Region for Nakuru and have lunch en-route with scenic views of Mount Longonot and Lake Naivasha from afar on the main highway. The dinner and overnight stay will at Flamingo Hill Camp
Day 4: Lake Nakuru National Park - Amboseli National Park
After breakfast, you will proceed on a game drive at Lake Nakuru National Park, known for its prolific birdlife including flamingoes. The park contains a sanctuary for the conservation of white rhinos while species like Cape buffalos and waterbucks can be seen near the shoreline. Afterward, you will drive to Amboseli National Park arriving late in the evening with game viewing en route to the camp. The dinner and overnight stay will be at Kibo Safari Camp
Day 5: Amboseli National Park
You will have a full day of game drives in this park which contains swampy grounds in which elephants and hippos bathe in abundance. A variety of plains game, antelopes, and birds can also be seen. You can also see Mount Kilimanjaro’s peak if weather conditions permit. Tour Kenya Safari Heights will cater for your picnic lunch before returning to Kibo Safari Camp
Day 6: Amboseli National Park - Nairobi
In the early morning, you will have a game viewing activity and then return to the LODGE for a full breakfast. Later on, you will be transferred back to Nairobi.
But, what was delivered to us was very different. Not a single pre-breakfast game drive was given to us and all the accommodations as promised by the #tourkenyasafariheights were changed. We used to stay @ about 45-30 mins distance from the main park entrance,because of which I felt time was wasted and I could have enjoyed more. Whereas the accommodations which were promised are very near to the entrance of the parks/inside the parks.
Everyday inbetween 2 parks the car driver of #tourkenyasafariheights would float new names of hotel in which they would provide accommodations for us. Which was really depressing and disturbing at the same time. Because of such uncertainties we failed to enjoy the beautiful scenery of the mountains and the lakes on our way.
Furthermore, I would like to mention that #tourkenyasafariheights had promised through messages on on our personal number. That #tourkenyasafariheights would provide lodging at a proper place for us at @Nairobi on the day we arrived and on the day we would depart. Which would be included in the package. It was very disappointing that on the day we arrived they provided accommodations for us @ hotel sunrise which is a pathetic hotel, location is not good. And on the day we arrived @Nairobi after completion of the tour , #tourkenyasafariheights refused to provide any accommodations which was further more disappointing in a foreign land.
Finally, I would suggest to tourists/travellers arriving 1st time. It is just because of the nature's own gift to the land that inspite of such irregularities I would suggest you to visit the place again and again. But be careful with such tour operators and ensure your bookings personally with the hotels which are promised initially by such tour operators.
Email David Thompson | 50-65 years of age | Experience level: first safari
Ripped Off
Due to health issues we had to cancel our safari trip to Kenya…despite following all of the procedures to obtain a refund less a 10% administration fee and despite assurances our refund was being processed…the tour operator has ghosted us and we have lost our money $4,500 USD.
Email Emmanuel Hanssens | 35-50 years of age | Experience level: 2-5 safaris
We found a agency on Safaribookings and we have been scamed
WE FOUND A SAFARI ON SAFARIBOOKING BUT WE HAVE BEEN SCAMED. SAFARIBOOKING HAS DONE NOTHING TO HELP US AND DIDN'T TOOK THEIR RESPONSIBILITY. WE LOST OUR MONEY AND OUR TRIP TO KENYA. COMPLETE DISASTER!!
Email fangzhao | 35-50 years of age | Experience level: first safari
The scene is beautiful,but the guide and the travel agency (Kenya walking)is cheater。
Just remember this name “kenya walking”,the travel agency has taken 8307 dollars from me ,but the driver said he has no money ,so he can't go to the park unless we pay another 3000dollars. we turn back to the travel office and the door is closed。we have go the policestation,but till now no response for it。It is a very bad experience。
Email Cornelia Meier | 20-35 years of age | Experience level: 2-5 safaris
The most leaders are asolutely unreliable + the company dont keep promises!Get hurt by a guide
- The wildlife was absolutely various and we saw a lot of things.
- The food was most of the time great
- The accommodation was always perfect
- And our first guide was nice
BUT then we get a new guide. Ok we didnt get him, because Dan never arrrived and we didnt get any information about this, even when the hotel called him a lot of times. So we couldnt do the boattrip. The next day, we get a new guide. He was so terrible and drove his car badly. We asked him four times to drive a lit slower and to watch the streets (not his phone). When we finished lunch, we had to wait for him, because he wanted to talk and wait for other drivers. The restaurant was empty then, all the groups left the restaurant before us, even that we were the first group who was arriving in the locals and had to wait after lunch a half our extra for him.
He had just a normal car, so that we get in stuck in the safari. After that he was so nervous, that when I started to get in, he started to drive. (With my open door) -> so I get hurt and was falling on the ground. He was not nice after this and didnt ask me how I feel.
After we had also an disappointment with the company and Dan. Our first guide promised us, that Dan will help us with our camera, which we lost at the airport. Yes but noone came. We told the company about this promise and they told us, they called Dan in this moment and he will come now. But Dan didnt know about anything and was not willing to come. We told the company but they dont care.
So when they hadnt change our guide, I would give 5 Stars, but after our first guide everything was bad..... And honestly, with every other company you will see the wildlife. Choose someone else!!!!!!!!
Mis-informatiom
I wouldn't put a lot of trust in SafariBookings. They keep sending me these surveys to fill out on my trip to Kenya. I've never been to Kenya and Never had a tour with these folks. I'd steer clear of this outfit.