Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 13
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 14 Reviews
Rebecca Poulter   –  
United States US
Visited: October 2024 Reviewed: Oct 24, 2024

Email Rebecca Poulter  |  50-65 years of age  |  Experience level: first safari

Fantastic Trip - Top Level Care and Concern for Detail
5/5

We were thrilled with our Safari adventure. Catherine from Reteti was the perfect tour manager. She met us at the airport and made sure all of our questions were answered and we were safely in the hands of our driver Bernard. She followed up with us at the end of the trip to make sure all of our expectations had been met.

Our driver Bernard was fantastic! He has a great sense for where the animals will be and is very skilled at getting the jeep in for best view. He knows when to wait and when to move on! In only two days we saw lions, elephants, zebras, giraffes, buffalos, hippos, crocodiles, topis, warthogs, antelope, monkeys, gazelles, impalas, alligators, hartbeasts, and more. One highlight was seeing a cheetah take down a thompson gazelle! We know they can't guarantee the animals, but the drivers do all work together to track the movement across the plains.

We stayed at the Mtito camp and felt it was an excellent value. The service was very personal and the chef delighted us with beautifully presented four course meals each night. The staff was very friendly and responsive. The "tent camp" added to the wilderness experience of being in a tent, but it is large and has high ceilings, shower, etc. for a very pleasant stay. The camp is just 10 minutes outside the park and there are actually some advantages in cost for not staying in the park.

We chose the tent camp because it came recommended to us, and was friendlier to our budget, but Kim & Catherine from Reteti can find any kind of accommodations you desire. Give them a call, they'll take good care of you!

Su   –  
United States US
Visited: August 2024 Reviewed: Aug 28, 2024

Email Su  |  35-50 years of age  |  Experience level: first safari

Reteti made our African holiday memorable!
4/5

We traveled to Kenya in August 2024 to experience the wildlife of the Savanna and are glad that we chose Reteti to steer us. They gave us a great deal and made all bookings adequately. (We went on a boat safari as well as balloon safari on our trip.) The team welcomed us warmly upon arrival and kept in touch throughout the trip (very responsive) and was there to bid us adieu on our date of departure. Our safari guide was topnotch: professional, polite, punctual and informative, and above all a safe driver. Reteti made arrangements for our stay in good resorts throughout our visit in various places. We had a few hiccups (one of the resorts was overbooked, so they had to move us elsewhere, the Reteti team did their best to make the transition smooth. Our booking for the balloon safari fell through at the last minute but Reteti immediately made alternate arrangements and ensured that we didn’t miss out on this experience.) Communication with the Reteti team was a breeze.
Where they could be better: The vehicle provided was not too comfortable, we saw some other vehicles with better seats, amenities and more space.
Overall, we had a great time in Kenya, thanks to Reteti’s services. They ensured our safety and comfort while providing a great experience in a foreign country. We would gladly recommend them to our family and friends.

Michaela   –  
Germany DE
Visited: August 2024 Reviewed: Aug 26, 2024

Email Michaela  |  35-50 years of age  |  Experience level: first safari

Perfect Safari to Masai Mara and Lake Nakuru
5/5

I can recommend Reteti Safari in any case. We have been to Masai Mara and Lake Nakuru. The organisation was perfect and we had a super competent and friendly driver. We could see so many animals, even the big five. It was so amazing. Also the office took care before, during and also after the safari. Called because of missing luggage and helped us with the further transport. Thanks a lot!!!

Jason   –  
United States US
Visited: June 2024 Reviewed: Jul 1, 2024

Email Jason  |  20-35 years of age  |  Experience level: first safari

Am amazing experience with an excellent guide at a great price.
5/5

We absolutely loved our safari experience with Reteti! They arranged everything from pickup at the airport to the extra night at an airport hotel (since our flight landed in the evening) all the way through to drop-off at the airport when we were done.

Kim was great to work with over email, responded quickly when we had questions, and we ended up meeting him at the end of the trip as well which was fun. Bernard, or driver for the full trip, was excellent at finding where the action was happening, and in our few days got us to see a cheetah hunting/ chasing antelope, multiple elephant families crossing right in front of us, close up lions, etc, etc.

The lodgings themselves far exceeded our expectations - legitimately felt like 4 to 5 star resorts the the states. The food was also fantastic, and was usually buffet style. I've admittedly never been on a cruise but it felt like how people describe them in terms of the level of hospitality and great food. Maybe someday I'll go and I can update this review with a first hand comparison. Overall it was simply fantastic, and we'd love to go again.

Would strongly recommend, 10/10.

The two main things I was concerned about:
- Pesapal (what we paid through) is a payment system you've probably never heard of unless you're from East Africa or have traveled there before. I did some searching and it passed my personal checks, so I went ahead and paid (using my favorite card that I trust completely), and it was obviously all fine, Reteti got the payment, and here we are a week after the trip. Once we got there, sure enough, I saw pesapal signs at most of the resorts, etc. So that was all fine.

- The Nairobi airport has two spots where people seemed to be picking up passengers. The first one was before passport control, and there were only a few there (not sure how they got behind security). Bernard was waiting for us with most of the other guides outside security, right as we excited the airport. I'd expect that to be the same for anyone else, so you go through passport control and customs, then come out and find him. So don't worry if you see people with signs right when you get off the plane and your name isn't there - your driver will most likely be waiting just outside the airport.

Brian   –  
United States US
Visited: April 2024 Reviewed: Apr 12, 2024

Email Brian  |  50-65 years of age  |  Experience level: 2-5 safaris

If we return for another tour, we will hire Reteti Adventure Safari again!
5/5

RAS was super accommodating. They communicated with us frequently and effectively. No surprises. The driver was excellent. The pick-up and drop-off at our hotel were right on time. They walked us through the payment process with patience and expertise. I highly recommend them!

Jose Pablo   –  
Colombia CO
Visited: March 2024 Reviewed: Apr 7, 2024

Email Jose Pablo  |  35-50 years of age  |  Experience level: 2-5 safaris

The best ever safari
5/5

We were recommended to book with Reteti Adventures Safaris by a Kenyan friend. Communication was fast and informative. Booking payments and payments options were great. The guide Chris was excellent and he was multilingual and could speak in my mother language Spanish. I highly recommend this company.

Lahtanya   –  
Austria AT
Visited: March 2024 Reviewed: Mar 20, 2024

Email Lahtanya  |  20-35 years of age  |  Experience level: first safari

Best Safari Ever
5/5

From the beginning to the end we had an amazing time with reteti safaris.
They responded so quick and Kim was so lovely, the e-mail exchange was really easy and he was so ambitious to make all of our wishes happen.
Chris was the best tour guide and exceeded our expectations. He explained everything very well, answered all of our questions and spotted animals where I saw not abel to see anything.
In addition to his expertise he also was a really heartwarming and fun guy.
Besides all that we saw yso many amazing animal and that was one of the best days ever.
With no hesitation I would do a Safari with them again.

Tasha   –  
United Kingdom UK
Visited: February 2024 Reviewed: Feb 28, 2024

Email Tasha  |  35-50 years of age  |  Experience level: first safari

Amazing!
5/5

This was definitely a once in a lifetime trip. From the moment we got off the plane at the airport, nothing was too much trouble.
Bernard was with us every step of the way, making us feel safe and welcome. He was prompt and always there to help. He was an all round wonderful tour guide. He knew loads about the areas we drove through and everything about the animals we saw on the safari. We had the most amazing time all thanks to Bernard and his kind hearted nature. Thank you x

Morutegi   –  
Botswana BW
Visited: February 2024 Reviewed: Feb 14, 2024

Email Morutegi  |  35-50 years of age  |  Experience level: first safari

It almost gorgeous in indeed and I recommend everyone will to experience the Masai Mara on game driv
5/5

Reteti Adventure Safaris is the best in terms of service provider such as customer service, leadership,good customer 's satisfaction and the tour guide Mr Chris he is passionate for his work and his international luxurious services.I enjoyed the tour .

Ignacio Jiménez Fernández   –  
Spain ES
Visited: October 2023 Reviewed: Jan 31, 2024

Email Ignacio Jiménez Fernández  |  20-35 years of age  |  Experience level: first safari

Amazing adventure
5/5

The experience was incredible, we had the opportunity to be very close to the elephants (particularly, the babies), and to learn a lot about the ways to arrived there. I really recommend the trip to people that are passionate about animals. Our guide made the trip even better, being able to communicate with us in our mother tongue, Spanish. Thank you Chris!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 13
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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