Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 15
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 15 Reviews
Christian   –  
New Zealand NZ
Visited: December 2024 Reviewed: Dec 13, 2024

Email Christian  |  65+ years of age  |  Experience level: first safari

Very professional and great service
5/5

I did Kilimanjaro lemosho route with Kisaza and it was truly an amazing experience.
It started with Steven , the manager who was providing excellent support from the time I contacted him till the end of the tour.
For the climbing itself Michael, the guide, was just perfect and a great companion for the walk and also taking great pictures and videos all the time.
The logistics and infra structure was close to a 5 star hotel I felt, with a big tent being readily setup already every day at camp arrival and Luis the cook preparing just amazing meals every day with an incredible variety.
He is a real chef de cuisine ! Alex was serving me the food and lots of Ginger tea (as I had caught a bit of cold before we started) very professionally.
And of course not to forget the porters David, Regan, Moses and Richard who carried all the stuff needed to provide such an experience.

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Dec 17, 2024

Mr, Christian, Thank you so much for your kind words and for sharing your Kilimanjaro experience with us. We’re thrilled to hear that you enjoyed every part of the climb, from Michael’s guidance and Luis’ amazing meals to the support from Alex and our dedicated porters. Your satisfaction is our top priority, and we’re honored to have made your adventure unforgettable.

We hope to welcome you back to Tanzania for another incredible journey!

Christian   –  
Canada CA
Visited: September 2024 Reviewed: Sep 28, 2024

Email Christian  |  20-35 years of age  |  Experience level: first safari

Treated like a king on Kilimanjaro
5/5

Kisaza Tours was a fantastic choice for climbing Kilimanjaro - we were really treated like kings. Working with owner Steven to book everything was very pleasant, he is kind and patient and very happy to help. Our team when climbing was also wonderful, our guides Michael and Ezekiel went above and beyond to educate us and keep us engaged during our hike, and the rest of the team and porters were all helpful and considerate. Our meals, tent, private toilet and sleeping pads were all great. Value for money is there too! Can’t recommend Kisaza enough.

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Sep 28, 2024

Thank you so much for taking the time to leave us feedback "welcome back kisaza tours.

Tim   –  
Germany DE
Visited: August 2024 Reviewed: Aug 26, 2024

Email Tim  |  under20 years of age  |  Experience level: 2-5 safaris

Kisaza Tours has been trustworthy with kind staff and guides and excellent overall service
5/5

We chose Kisaza Tours because of the fair pricing and weren’t sure what to expect. From the start, the communication with Steven was very reassuring for he was very accommodating and flexible concerning our particular needs. They have shown to be reliable from beginning to the end and every single one of the staff (guides, porters, cook, etc…) on our mount Meru tour was competent and very courteous. Thus we are really happy that we chose Kisaza Tours as the value for money was just excellent.

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Aug 29, 2024

Thank you so much for taking the time to leave us feedback "welcome back kisaza tours.

Dino   –  
Croatia HR
Visited: February 2024 Reviewed: Mar 10, 2024

Email Dino  |  35-50 years of age  |  Experience level: first safari

Amazing Safari and Kilimanjaro climb via 8-day Lemosho route
5/5

We enjoyed our 4 day Safari followed by 8-day Kilimanjaro climb via Lemosho route with Kisaza Tours!
Everything was just amazing. Communication with Steven was very easy. From the first contact we felt comfortable, we got answers to all our questions, and even if it is still a smaller tours agency we booked with them. And we were more then happy with everything. Transfers were great, accomodations amazing, guides fantastic, service exceeded our expectations. We had all the luxury that you can have for a great price. So if you are thinking about safari or Kilimanjaro, just book with Kisaza. We will be back and go with Kisaza again!
Thank you soooo much for an amazing time!

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Mar 13, 2024

Thank you so much Dino for taking the time to leave us feedback "welcome back kisaza tours.

Joost Hessels   –  
Netherlands NL
Visited: February 2024 Reviewed: Feb 15, 2024

Email Joost Hessels  |  20-35 years of age  |  Experience level: 2-5 safaris

Perfectly arranged safari and Kilimanjaro tours, best experience ever!
5/5

Went on safari with Kisaza (5 days) and climed the Kilimanjaro with Kisaza (8 days). Both tours were arranged perfectly. Seen the big 5, stayed at nice accomodations, reached Uhuru Peak and had the best experience of our life! The contact beforehand with Steven was very pleasant: very quick and clear communication via whatsapp. Send him a message and he will reply within one hour, but probably even faster! The food that our cook made for us at the Kilimanjaro was delicious and the whole crew of 11 people (private tour) was great! They treated us like king and queen (or as babies, that's how they called it). If we would go again, no single doubt that we will do it via Kisaza again. Very much recommended!

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Feb 22, 2024

Thank you so much for taking the time to leave us feedback "welcome back kisaza tours.

Maudy   –  
Netherlands NL
Visited: January 2024 Reviewed: Feb 6, 2024

Email Maudy  |  20-35 years of age  |  Experience level: 2-5 safaris

Guaranty for an amazing time in Tanzania!
5/5

What an experiences! We have had a great Safari en Lemosho (Kilimanjaro) tour with Kisaza. Both have been perfect for us! We have seen the complete Big Five and made it to Uhuru peak!

The services are great and the people really love their jobs and will do their utmost to take you on a unforgetable journey with them! This especially helped us reaching Uhuru Peak, which we never would have achieved without the team; one team, one dream!

The people, accomodations, great food and services have been really amazing; you will be taken care of as if you are family.

Price quality is really good and contact was fast and very easy as well.

Without Kisaza, we would never have been able to enjoy Tanzania to the fullest!

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Feb 10, 2024

Thank you so much for taking the time to leave us feedback "welcome back kisaza tours.

Rick B   –  
United Arab Emirates AE
Visited: January 2024 Reviewed: Feb 1, 2024

Email Rick B  |  20-35 years of age  |  Experience level: first safari

Excellent - everything I wanted and more
5/5

Steve and his team are the perfect professionals, they’re always there to make our experience better, provide information, and solve any issues. All of this is with a smile and a constant hakuna matata attitude.

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Feb 10, 2024

Thank you Rick for taking the time to review us. Welcome back to Tanzania

Jean and Paul   –  
United States US
Visited: November 2023 Reviewed: Dec 4, 2023

Email Jean and Paul  |  50-65 years of age  |  Experience level: 2-5 safaris

PERFECTLY organized climbs up Mount Meru and Kilimanjaro! Kisaza exceeded our expectations!
5/5

Organizing climbs up two different mountains is not an easy task, but Kisaza Tours did it perfectly! We communicated with the owner, Steven, via email for a month before our arrival. He answered every question right away. Everything he promised was delivered better than we expected! We had climbed Kili 10 years ago and knew mostly what to expect, and were pleasantly surprised that Steven's team for us was even better than the team we had a decade ago. Our friendly, upbeat Kili guides evaluated our hiking ability each day and checked our vitals. They made sure we were eating well. It was easy to eat since our amazing cook made fresh, healthy 5 star meals that made other people in the dining huts very jealous. Summit day was tough, but our guides Moosa (Moses) and Hillary got us to the top with their encouragement and making sure we were stepping the safest route possible (there was a lot of snow!).
The Mount Meru team was also fantastic. Great guides, cook, and porters who were always smiling. We still can't believe everything we were able to do and see in such a short amount of time. If you are thinking of climbing Kilimanjaro, or Mount Meru, or both, don't hesitate to book with Steven. Everything will be perfect, which does not always happen on a trip of this type. We loved our experience so much that we are actually returning in a month to do a different trek with Kisaza Tours and hopefully go over to Zanzibar.

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Dec 7, 2023

Thank you Jean and Paul for taking the time to review us. Welcome back to Tanzania

Dror   –  
Israel IL
Visited: September 2023 Reviewed: Oct 14, 2023

Email Dror  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing Kilimanjaro climb
5/5

I booked a private Kilimanjaro climb for me and my girlfriend with Kisaza Tours, it was a great decision. Communication was super convenient, we talked via WhatsApp to close dates and everything. The evening before the climb, we were picked up from the airport and taken to a hotel in Moshi. In the morning the guides came to ensure we had all the necessary equipment. The missing equipment was rented in Moshi before going to the gate, and everything was super convenient. At the Machame gate, we took our day packs on us and left the big bags for the porters. The hike itself was challenging, but the crew made sure everything else wasn't. We got a big tent comprised of 2 parts, one for eating and one for sleeping. We got hot water for drinking tea and washing our hands every evening and morning (it's super cold on the mountain, so it was very appreciated). Food was diverse, nutritious, and tasty. Everything was just great. Every evening and morning the guides checked our health to make sure we didn't get altitude sickness. Generally, the walking on the mountain was quite slow (pole pole), which was great as it was our first time at such a high altitude. I recommend the Kilimanjaro climb in general for everyone with good health, some prior training is advised. If you choose to do the climb I recommend Kisaza Tours, everything was really great, and the price was very good for what you get.

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Oct 17, 2023

Thank you so much for taking the time to leave us feedback "welcome back kisaza tours.

Riky Bains   –  
United Kingdom UK
Visited: September 2023 Reviewed: Sep 17, 2023

Email Riky Bains  |  20-35 years of age  |  Experience level: first safari

5-Stars - excellent
5/5

Steve and his team are the masters of hospitality, they will do anything to make sure the experience is excellent.

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Sep 21, 2023

Thank you Mr. Ricky for taking the time to review us. Welcome back to Tanzania

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 15
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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