Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 5
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-5 of 5 Reviews
Tom   –  
United States US
Visited: August 2024 Reviewed: Aug 19, 2024

Email Tom  |  65+ years of age  |  Experience level: over 5 safaris

Professional, Service Oriented and a pleasure to work with before and during the tour.
5/5

Anna was my contact for this trip. We flew in a day early and Anna arranged everything from the hotel to the activities. Anna offered us several choices of hotels to personalize the trip to our budget. A pleasure to work with her.

Peter was our driver/guide/friend on this trip. I added friend because we enjoyed visiting with him. We talked and laughed together the entire trip.

Everything was done on schedule and as promised. There were a couple of minor hiccups during the trip. I brought them to Peter's attention and they were resolved quickly and to our satisfaction.

The treks offered in this package are similar to others. I particularly liked this itineraries treks and the order presented. The gorillas were the highlight and they were offered near the end. The golden monkeys were great. Don't go trekking in Rwanda without seeing the golden monkeys.

Alejandro Zamorano   –  
United States US
Visited: February 2024 Reviewed: Feb 11, 2024

Email Alejandro Zamorano  |  20-35 years of age  |  Experience level: first safari

Proffesional, amazing, helpful, fun, flexiable, knowledgable, connected
5/5

I went to Uganda with my fiance for two weeks in January/February 2024.

I advise anyone from Uganda and Rwanda to hire a local guide to help coordinate the travel and make your trip more comfortable and pleasant (for example, good food and clean washrooms). The local guide also knows the history of the region and can help make the most of your journey. Our coordinator was Anna, and our Guide was Fred.

From the moment we started planning our Ugandan adventure, Discovery Journeys went above and beyond to ensure our trip was everything we dreamed of and more. The communication with the team before our arrival was clear and responsive, making us feel reassured and well-prepared for our journey.

On our first day, we were greeted by our local guide, Freddy, who was knowledgeable about Uganda's rich culture and diverse wildlife but also incredibly professional and friendly. His expertise and enthusiasm made our experience truly memorable.

The tour itself was meticulously organized, encompassing a wide range of activities and destinations. From the breathtaking gorilla trekking in Bwindi Impenetrable Forest to the serene boat cruises on the Kazinga Channel, to a private Safari in Queen Victoria Park, to a tour seeing the monuments and museums in Kigali in Rwanda. Every day was a new adventure. The accommodations selected for us were comfortable and welcoming, offering spectacular views and excellent service.

Freddy and Anna were also very flexible. Towards the end of our trip, we wanted to extend the trip two more days and keep them as our guides. They accommodated our request and found us a beautiful hotel and boat tour in Lake Kivu (Rwanda).

I highly recommend Discovery Journeys. They planned all of our major activities, accommodations, and provided private transportation to each hotel and activity.

PS: I recommend Freddy as your guide. He was the best. Everywhere we stopped, he had a local friend.

- Alejandro Z (Los Angeles)

Gini Kopecky Wallace   –  
United States US
Visited: January 2018 Reviewed: Oct 11, 2023

Email Gini Kopecky Wallace  |  65+ years of age  |  Experience level: first safari

Anna is Amazing
5/5

My husband, Marc, wanted to see the mountain gorillas. We began planning a trip to Rwanda and Uganda with one tour company, then got lucky and found Anna, who made our dream trip a reality. She stayed in contact with us throughout the planning process, was incredibly knowledgeable and responsive to our questions and needs, and went out of her way to make sure we knew we were in good hands. She helped us plan a wonderful and varied itinerary, paired us with the most exceptional guide, Kenneth Muhindi, a star in his own right, and stayed in touch during our travels to make sure all was going well. We felt completely safe and utterly pampered throughout our visit, and Anna saved us so much money compared to the rates quoted by the first tour company that we were able to include a stay at one special accommodation we couldn’t have afforded any other way. Our trip was perfect—we still talk about how perfect it was—and we owe it all to Anna. My husband is now hankering to go on another safari, this time to Kenya, and he just said the other day, totally unprompted, “I want to plan it with Anna.” Me, too!

Leonardo Albertini   –  
Italy IT
Visited: September 2023 Reviewed: Oct 3, 2023

Email Leonardo Albertini  |  65+ years of age  |  Experience level: over 5 safaris

Superprofessional
5/5

Everything was very well organized and the entire trip was a great success. On top of everything I liked the great relation established with the guide and the office people.
The offer that they prepared for me perfecly represented my expectations.
The guide was very professional and gave me precious suggestions to have a perfect encounter with gorillas

Paola   –  
Italy IT
Visited: December 2017 Reviewed: Oct 2, 2023

Email Paola  |  35-50 years of age  |  Experience level: over 5 safaris

Excellent service and personal touch
5/5

Special thanks to Anna for planning the perfect services and itinerary.
I really felt safe traveling with them. Very well organized, nice people, they can arrange the best itinerary and accommodations according to your needs and timing.
Definitely recommended!

Average User Rating
5.0/5
Rating Breakdown
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