Reviews

Sort By: Date Most Helpful Rating 21-30 of 111 Reviews
Steve L   –  
United States US
Visited: March 2024 Reviewed: Mar 31, 2024

Email Steve L  |  50-65 years of age  |  Experience level: 2-5 safaris

Frena was very responsive and replied to each of my requests immediately.
5/5

Frena Adventures provided great service. Ronald, my driver, was friendly and helpful, and a safe driver. He was very ready to talk about any subject, which is helpful for passing the time in the car.

I went to Nyungwe NP in Rwanda and had a very good trip. Frena took care of everything. I only had to pay for drinks. I saw great wildlife.

Jemina   –  
Finland FI
Visited: February 2024 Reviewed: Feb 25, 2024

Email Jemina  |  20-35 years of age  |  Experience level: first safari

Fantastic tour
5/5

We managed to book a last minute tour to Murchison Falls National Park for two days and it was perfect.

Our guide picked us up from the hotel and drove us to the park. There we got to do a boat tour and see hippos and elefants.

Then we went to a game ride and saw buffalos, oribis, giraffes, lions and elefants.

On the next morning we saw more animals and visited the Rhino sanctuary.

I couldn't be happier, our tour was perfect! Thank you!

Juhani   –  
Finland FI
Visited: February 2024 Reviewed: Feb 25, 2024

Email Juhani  |  50-65 years of age  |  Experience level: first safari

Excellent service
4/5

Very reliable and good service. Our guide/driver was experienced at guiding and was able to create a safe and exciting trip for us.
Good value for the money.

Sai   –  
United States US
Visited: February 2024 Reviewed: Feb 14, 2024

Email Sai  |  20-35 years of age  |  Experience level: first safari

Very good experience
5/5

We did 4 day gorilla trekking in Uganda tour and it was great! Our guide Ronald was friendly. There was a minor problem with the hotel in Uganda but they went overboard and made sure we had a great experience in Rwanda. The whole trip was really memorable to us

Kai   –  
Germany DE
Visited: February 2024 Reviewed: Feb 10, 2024

Email Kai  |  50-65 years of age  |  Experience level: 2-5 safaris

Amazing animals in an amazing environment
5/5

This tour was an amazing experience form the start till the end. Starting in Akagera we had a great time in Akagera NP with lions, elephants, zebras, impalas, giraffes and one leopard. At lake Ihema we observed lots of birds, crocodiles and hippos.
In the mountains of Bwindi NP we had a "once in a lifetime" encounter with a gorilla family, already shortly after we entered the rainforest. It was just breathtaking to visit these powerful creatures in their natural environment. The preparations with hiking boots as well as the rain protection clothes really paid-off.
The organization of Frena Adventures was perfect, our guide Ronald a considerate partner in all situations. The lodges were simply wow and the service always on top.
If you do this tour it is recommended to apply for an East Africa visa in advance since this will shorten your time at the border between Ruanda and Uganda.
All in all we are very happy that we did this tour with the team of Frena Adventures!
Heike, Felix and Kai

Elias   –  
Norway NO
Visited: January 2024 Reviewed: Feb 2, 2024

Email Elias  |  35-50 years of age  |  Experience level: 2-5 safaris

Great and efficient gorilla trekking
5/5

This tour was exactly what we were looking for!
We wanted an efficient and smooth trip to see the gorillas up close, so we flew into Kigali (Rwanda) enabling us to see this amazing (and safe) country. However, Gorilla trekking in Uganda is both cheaper (~50% of permits in Rwanda) and offer multiple different opportunities to be sure you see them, but that does not mean you need to fly in and out of Uganda. Highly recommend flying to Kigali and driving the 2-3 hours across the border.
Frena Adventures delivered on all metrics; airport pickup/drop off. Nice driving in a decent car, nice lodges with good food (catering for gluten intolerant meals).
Our guide, Roland, made the many hours in the car feel safe and enjoyable. Thank you for everything - highly recommended for other tourists interested in Gorilla trekking!

Nicoletta   –  
Switzerland CH
Visited: January 2024 Reviewed: Jan 28, 2024

Email Nicoletta  |  20-35 years of age  |  Experience level: first safari

Truly an unforgettable experience
5/5

This has been my best trip ever, and that’s also thanks to my lovely guide Ronald. Form the pickup day, everything ran super smoothly, the trip organisation was perfect and Ronald did everything he could to make my journey comfortable, fun and enjoyable. I can recommend this to anyone and I myself hope I can go on more trips with Ronald and Frena Adventures again. Thank you so much for this wonderful experience!

Lukas   –  
Austria AT
Visited: January 2024 Reviewed: Jan 12, 2024

Email Lukas  |  35-50 years of age  |  Experience level: 2-5 safaris

Great guide and gorilla tour
5/5

Great budget accommodations, better than I was expecting. I can recommend this provider

Melanie   –  
Ireland IE
Visited: September 2023 Reviewed: Nov 12, 2023

Email Melanie  |  35-50 years of age  |  Experience level: 2-5 safaris

Frena Adventures have excellent communication, are reliable and safe, provided us a memorable trip!
5/5

Our recent trip to Uganda and Rwanda was nothing short of magical, and our experience was greatly enhanced by our reliable and friendly driver, Apollo, and our trip contact Fred - both from Frena Adventures.

We found it very difficult to choose a tour company when located overseas. All have similar reviews but the selling point for us was that the reviews said Fred was excellent and very communicative. We wanted a different trip that the standard, and our first email with Fred proved that Frena could organise exactly what we wanted.

We landed into Kigali, Rwanda and we met Apollo the next morning at our accommodation as agreed via WhatsApp.
Our trip included Bwindi Impenetrable Forest for Gorillas (1 night) & Lake Mutanda to canoe (2 nights) in Uganda, then Mt Bisoke to hike, Volcanoes National Park (1 night) in Rwanda. With pick up and drop off in Kigali.

We booked the standard rooms rather than budget as the price was not too much higher. As we booked our trip very late, one of the accommodations was unavailable but Fred found a solution and we ended up with a very luxurious room instead. Based on feedback from previous tour guests Fred changed one of our accomodations during the trip, but again this was positive as we stayed somewhere much better. While we were with Frena, Fred was always accessible via WhatsApp or email to answer any queries.

Apollo was brilliant, he was reliable, provided local insights, the land cruiser was comfortable, he made sure we had plenty of water every day and he helped us with both border crossings. When we arrived at each accommodation Apollo made sure everything was good, before giving us space each evening.
Apollo's cautious driving and adherence to road rules ensured our safety throughout the trip which we really appreciated. For us the biggest thing is we did not have forced or awkward conversation, we could relax and enjoy the views.

Overall our trip was a blend of natural beauty, cultural immersion, and genuine connections. Apollo and Fred exemplified the spirit of Ugandan & Rwandan hospitality. Thankyou for making our trip so memorable!

MARTA   –  
Spain ES
Visited: October 2023 Reviewed: Oct 19, 2023

Email MARTA  |  Experience level: over 5 safaris

Unquestionably one of the best experiences ever.
5/5

Unquestionably one of the best experiences ever. Everything was perfect: from the planning, the profuse prior information about the programme (adapted to my preferences and constraints), to the timing, lodgings, food; as well as the opportunity to join other travellers and groups for the gorilla, chimpanzee and golden monkey trekking. My guide/driver Apollo was always present, anticipating any incident (minimum) or adapting the programme to the unexpected. I can enthusiastically recommend both Frena Adventures and this extraordinary tour.

Average User Rating
5.0/5
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