Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 18
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 18 Reviews
erin OToole-Lyon   –  
United States US
Visited: January 2025 Reviewed: Jan 20, 2025

Email erin OToole-Lyon  |  35-50 years of age  |  Experience level: 2-5 safaris

Reliable and attentive
5/5

We did the 7-day Machame hike... Which we decided to decrease to six (as we learned we're just not campers) for my husband's 49+1 birthday. The Kisaza team really celebrated the event for him in a surprising way. Michael and Ezekiel were our trek guides and they took great care of us from the beginning. They clearly knew I was the liability and they stayed by my side. Michael prepared us at night for the next day's hike and Ezekiel often set the pace. We decided not to summit because I was suffering from altitude sickness but they continued the trip just as encouraging. We'd undoubtedly take them again, if for some reason we wanted to camp!

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Jan 22, 2025

Thank you for sharing your wonderful experience! We’re delighted Michael and Ezekiel made your husband’s birthday special and took such great care of you. If you ever decide to explore with us again, we’d be thrilled to welcome you back!

Ekaterina   –  
Russia RU
Visited: December 2024 Reviewed: Jan 10, 2025

Email Ekaterina  |  20-35 years of age  |  Experience level: first safari

Excellent
5/5

I chose this company because of the possibility of paying for the tour by debit card, attractive price and the way of communicating with me (very polite, quick answers). The hotel, which was included in the tour for the first and last night, was normal with a beautiful view from the window of the city and mountains. The sunrises are very beautiful! The team that accompanied us to Kilimanjaro consisted of strong, young, talented guys who also tried to please and make our ascent comfortable. Every day they asked about our health, whether we liked the food. Guide Michael is very kind and sweet! I will miss this period of my life, the city of Moshi, the people. Many thanks to the Kisaza Tours team.

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Jan 13, 2025

Thank you for your wonderful feedback! We're delighted to hear you enjoyed your experience with Kisaza Tours, from the ease of payment to the friendly communication and the beautiful accommodations. We're especially glad our team, including Guide Michael, made your Kilimanjaro trek memorable and comfortable. It was our pleasure to be part of this special period in your life. Karibu tena to Moshi and Kisaza Tours anytime!

Robin E   –  
France FR
Visited: December 2024 Reviewed: Dec 29, 2024

Email Robin E  |  20-35 years of age  |  Experience level: 2-5 safaris

Our trek to mount Meru with Kisaza was amazing, all the team was really professionnal and so so nice
5/5

Our trek with Kisaza was a great experience. Beforehand: Very professional organization with the manager Steven, who answered all our questions.

Our guide Erick was great from start to finish.
He came to our hotel the day before departure for a briefing on the program and to check our equipment and our bag. His advice was invaluable. and Kisaza even lent us pants which were very useful!
During: pick-up from the hotel on the morning of departure. Everything was planned with a picnic for lunch after the road. The whole team was really caring, and very nice. The porters, Ali the cook William and once again Eric, who speaks very good English and is very professional.
He even does a medical check in the evening at the camp above at 3500m, with oxygen level and pulse control, which can be really useful for Kili I imagine. In short, I recommend without hesitation!!

The 3rd day, after the descent from the summit. We walked in the rain for several hours (Kisaza doesn't control the weather ^^), we had to stay overnight at the 1st camp at 2500m but were quite tired and soaked. After a brief discussion, Erick and Steven arranged everything in a few minutes so that we could return to our hotel that same evening. Thanks again, it was perfect!

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Jan 8, 2025

Dear Robin

Thank you so much for your wonderful and detailed review! We are delighted to hear that your Mount Meru trek with Kisaza was such a memorable experience.

It’s great to know that you found our organization professional and our team caring and attentive. Erick, Ali, William, and the rest of the crew will be thrilled to hear your kind words about their efforts. Erick’s medical checks and attention to detail are part of what we strive to offer to ensure your safety and comfort during the trek.

We’re also glad that the extra equipment and the flexibility of the team made your journey smoother, especially during the rainy descent. Your satisfaction and comfort are always our priority, and we’re grateful for the chance to have been part of your adventure.

Thank you again for recommending us. We hope to see you again for future explorations—perhaps Kilimanjaro next time!

Christian   –  
New Zealand NZ
Visited: December 2024 Reviewed: Dec 13, 2024

Email Christian  |  65+ years of age  |  Experience level: first safari

Very professional and great service
5/5

I did Kilimanjaro lemosho route with Kisaza and it was truly an amazing experience.
It started with Steven , the manager who was providing excellent support from the time I contacted him till the end of the tour.
For the climbing itself Michael, the guide, was just perfect and a great companion for the walk and also taking great pictures and videos all the time.
The logistics and infra structure was close to a 5 star hotel I felt, with a big tent being readily setup already every day at camp arrival and Luis the cook preparing just amazing meals every day with an incredible variety.
He is a real chef de cuisine ! Alex was serving me the food and lots of Ginger tea (as I had caught a bit of cold before we started) very professionally.
And of course not to forget the porters David, Regan, Moses and Richard who carried all the stuff needed to provide such an experience.

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Dec 17, 2024

Mr, Christian, Thank you so much for your kind words and for sharing your Kilimanjaro experience with us. We’re thrilled to hear that you enjoyed every part of the climb, from Michael’s guidance and Luis’ amazing meals to the support from Alex and our dedicated porters. Your satisfaction is our top priority, and we’re honored to have made your adventure unforgettable.

We hope to welcome you back to Tanzania for another incredible journey!

Christian   –  
Canada CA
Visited: September 2024 Reviewed: Sep 28, 2024

Email Christian  |  20-35 years of age  |  Experience level: first safari

Treated like a king on Kilimanjaro
5/5

Kisaza Tours was a fantastic choice for climbing Kilimanjaro - we were really treated like kings. Working with owner Steven to book everything was very pleasant, he is kind and patient and very happy to help. Our team when climbing was also wonderful, our guides Michael and Ezekiel went above and beyond to educate us and keep us engaged during our hike, and the rest of the team and porters were all helpful and considerate. Our meals, tent, private toilet and sleeping pads were all great. Value for money is there too! Can’t recommend Kisaza enough.

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Sep 28, 2024

Thank you so much for taking the time to leave us feedback "welcome back kisaza tours.

Tim   –  
Germany DE
Visited: August 2024 Reviewed: Aug 26, 2024

Email Tim  |  under20 years of age  |  Experience level: 2-5 safaris

Kisaza Tours has been trustworthy with kind staff and guides and excellent overall service
5/5

We chose Kisaza Tours because of the fair pricing and weren’t sure what to expect. From the start, the communication with Steven was very reassuring for he was very accommodating and flexible concerning our particular needs. They have shown to be reliable from beginning to the end and every single one of the staff (guides, porters, cook, etc…) on our mount Meru tour was competent and very courteous. Thus we are really happy that we chose Kisaza Tours as the value for money was just excellent.

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Aug 29, 2024

Thank you so much for taking the time to leave us feedback "welcome back kisaza tours.

Dino   –  
Croatia HR
Visited: February 2024 Reviewed: Mar 10, 2024

Email Dino  |  35-50 years of age  |  Experience level: first safari

Amazing Safari and Kilimanjaro climb via 8-day Lemosho route
5/5

We enjoyed our 4 day Safari followed by 8-day Kilimanjaro climb via Lemosho route with Kisaza Tours!
Everything was just amazing. Communication with Steven was very easy. From the first contact we felt comfortable, we got answers to all our questions, and even if it is still a smaller tours agency we booked with them. And we were more then happy with everything. Transfers were great, accomodations amazing, guides fantastic, service exceeded our expectations. We had all the luxury that you can have for a great price. So if you are thinking about safari or Kilimanjaro, just book with Kisaza. We will be back and go with Kisaza again!
Thank you soooo much for an amazing time!

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Mar 13, 2024

Thank you so much Dino for taking the time to leave us feedback "welcome back kisaza tours.

Joost Hessels   –  
Netherlands NL
Visited: February 2024 Reviewed: Feb 15, 2024

Email Joost Hessels  |  20-35 years of age  |  Experience level: 2-5 safaris

Perfectly arranged safari and Kilimanjaro tours, best experience ever!
5/5

Went on safari with Kisaza (5 days) and climed the Kilimanjaro with Kisaza (8 days). Both tours were arranged perfectly. Seen the big 5, stayed at nice accomodations, reached Uhuru Peak and had the best experience of our life! The contact beforehand with Steven was very pleasant: very quick and clear communication via whatsapp. Send him a message and he will reply within one hour, but probably even faster! The food that our cook made for us at the Kilimanjaro was delicious and the whole crew of 11 people (private tour) was great! They treated us like king and queen (or as babies, that's how they called it). If we would go again, no single doubt that we will do it via Kisaza again. Very much recommended!

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Feb 22, 2024

Thank you so much for taking the time to leave us feedback "welcome back kisaza tours.

Maudy   –  
Netherlands NL
Visited: January 2024 Reviewed: Feb 6, 2024

Email Maudy  |  20-35 years of age  |  Experience level: 2-5 safaris

Guaranty for an amazing time in Tanzania!
5/5

What an experiences! We have had a great Safari en Lemosho (Kilimanjaro) tour with Kisaza. Both have been perfect for us! We have seen the complete Big Five and made it to Uhuru peak!

The services are great and the people really love their jobs and will do their utmost to take you on a unforgetable journey with them! This especially helped us reaching Uhuru Peak, which we never would have achieved without the team; one team, one dream!

The people, accomodations, great food and services have been really amazing; you will be taken care of as if you are family.

Price quality is really good and contact was fast and very easy as well.

Without Kisaza, we would never have been able to enjoy Tanzania to the fullest!

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Feb 10, 2024

Thank you so much for taking the time to leave us feedback "welcome back kisaza tours.

Rick B   –  
United Arab Emirates AE
Visited: January 2024 Reviewed: Feb 1, 2024

Email Rick B  |  20-35 years of age  |  Experience level: first safari

Excellent - everything I wanted and more
5/5

Steve and his team are the perfect professionals, they’re always there to make our experience better, provide information, and solve any issues. All of this is with a smile and a constant hakuna matata attitude.

Reply from Kisaza Tours
Reply from Kisaza Tours
Posted on Feb 10, 2024

Thank you Rick for taking the time to review us. Welcome back to Tanzania

Average User Rating
5.0/5
Rating Breakdown
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