Reviews

Sort By: Date Most Helpful Rating 11-20 of 55 Reviews
Isaac safari   –  
Norway NO
Visited: March 2024 Reviewed: Mar 28, 2024

Email Isaac safari  |  20-35 years of age  |  Experience level: first safari

Amazing
5/5

Good people, price can be discussed
Good explanations
Love talking with the customers and funny as well

Ahmed   –  
Saudi Arabia SA
Visited: February 2024 Reviewed: Mar 24, 2024

Email Ahmed  |  20-35 years of age  |  Experience level: first safari

Flawless
5/5

Before arriving to Uganda i did not know what to expect and was worried about having a bad experience however Uganda Family tours organized a wonderful trip for us that will always be memorable to me.
Our tour guide Jackson was one of Uganda’s hidden gems, happy to call him a friend now.

Ricardo   –  
United States US
Visited: March 2024 Reviewed: Mar 22, 2024

Email Ricardo

A friendly and familiar experience that set them apart from the hundreds of providers.
5/5

It does not take long to realize most operators offer a similar set of itineraries so I will not be giving a review on the National Parks or the Gorilla/Chimpanzee trekking part as this is more about why I would recommend Uganda Family tours above the other operators.

I first wanted to go with a company owned and run by locals, as opposed to an outsider/multinational company, so Uganda receives as much of our fees as possible. You will take so much from Uganda in unforgettable memories that it is only fair that it is Uganda who gets your money.
There are also some benefits of having a local operator as they provide the focus you want on their region and not just having the financial gain in mind. From start to finish, we interacted with 3 members of the Uganda Family Tours (Jackson, Living, and Johnatan), and each one of them displayed great pride in their country and what it has to offer.

Jackson is the founder with whom I interacted during the booking process. He was very professional, patient, and detailed from the beginning when there was some confusion from my bank on the final payment. Jackson was quick to help and provide peace of mind in a process that I always feel a bit nervous about (international wiring). Also, I had some last-minute changes to our itinerary (including adding one member), and without hesitation, Jackson provided solutions right away.

Jackson created a perfect itinerary for us and made sure all accommodations and activities were as we expected.
Living was our guide and we had Johnathan as an apprentice as well. Living is an experienced guide with great energy and knowledge of the different aspects of Uganda. He loves his country and it was great to see that he is still truly amazed by its landscapes, fauna, and people; His energy is contagious. His knowledge of the parks was at times the reason we were able to witness closely some of the wildlife and to optimize our time.
Johnathan was a friendly addition to our tour and a very helpful young man with a great desire to learn. We will see how he will become a top Guide in Uganda.

Nasser   –  
Saudi Arabia SA
Visited: February 2024 Reviewed: Mar 3, 2024

Email Nasser  |  20-35 years of age  |  Experience level: 2-5 safaris

Very accommodating to all our needs.
5/5

We did the tour with Jackson, and honestly it was all great. He organized everything from A to Z, and he was flexible with the plans and was able to do last minute changes.

I would highly recommend him and the tour company for any trip you plan to do in Uganda!

Lexi   –  
United States US
Visited: January 2024 Reviewed: Mar 2, 2024

Email Lexi  |  under20 years of age  |  Experience level: first safari

Amazing
5/5

It was a fun put together trip jackson is a great tour guild and would definitely recommend.

Rasha   –  
Saudi Arabia SA
Visited: February 2024 Reviewed: Mar 2, 2024

Email Rasha  |  20-35 years of age  |  Experience level: first safari

Amazing group and very organized
5/5

The Uganda family tour group was highly organized, not only facilitating the trip seamlessly but also enriching us with insightful historical information about their country.

Sama   –  
Saudi Arabia SA
Visited: February 2024 Reviewed: Feb 27, 2024

Email Sama  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing!!
5/5

Everything was organised perfectly, Mr. Jackson was so helpful and great!
The itinerary was great, hotels were comfortable and as expected, transportation was clean.. I love how there was flexibility if anything wanted to be moved or change.. I would definitely repeat Uganda with Uganda Family toursand travel..thank you for everything

Alberto   –  
Italy IT
Visited: February 2024 Reviewed: Feb 26, 2024

Email Alberto  |  65+ years of age  |  Experience level: over 5 safaris

thanks
5/5

We were very happy with the tour you arranged for us,both for the hotels, the food and the good driver. Definitely if any friend will come to Uganda I will recommend them to use your tour

Bryan Miller   –  
United States US
Visited: February 2024 Reviewed: Feb 14, 2024

Email Bryan Miller  |  35-50 years of age  |  Experience level: 2-5 safaris

Jackson was selfless and put us 1st on everything.
5/5

This was my second trip to Uganda and I was blessed to bring my daughter along this trip. We were greeted at the airport with a great smile and a since security. Over the next week Jackson went above and beyond for our group. He was always early and stayed late. On our safari Jackson was very knowledgeable of all the animals and explained them well. I never felt like we were ever put in danger on our safari. Thank you Jackson and Brian with Uganda Family Tours for the awesome job. I highly recommend this group…

Millie   –  
United States US
Visited: January 2024 Reviewed: Feb 13, 2024

Email Millie  |  65+ years of age  |  Experience level: over 5 safaris

Dedicated, dependable, eager, great attitude and joy - these words describe Uganda Family Tours.
5/5

Jackson and Brian were always there when we needed ANYTHING and became a part of our team instantly. Their commitment to serve us and make us feel welcome to Uganda was overwhelming. They made sure we had all we needed and more. Our comfort and wishes were their primary concerns. Everything was well planned and orchestrated well (in spite of poor road conditions in many areas). I would highly recommend them to anyone seeking Tour Guides and drivers for Uganda travel and safari tours.

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 1
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