Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 61
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 67 Reviews
Darryl & Ambar   –  
Dominican Republic DO
Visited: December 2024 Reviewed: Dec 12, 2024

Email Darryl & Ambar  |  20-35 years of age  |  Experience level: first safari

Very responsive, respectful, diligent and overall committed to ensuring we had a good experience.
5/5

Geoffrey the organizer was in constant communication with us and ensured that we had everything in order to make sure the 1/2 day trip to Nairobi National Park went well without being overbearing. They allowed us to pay a 50% deposit and then pay the remainder on the day that we met the driver which made me feel very comfortable. Carlos the driver and guide was personable, professional and had a good eye - we spotted almost every animal that day with the exception of the ever-elusive lion. I personally feel like he went out of his way to try and locate one but it just wasnโ€™t in the cards for the day that we went.

Although Nairobi National Park is inside of the city you truly feel like you are in the wilderness, with the exception of the city skyline in the background which adds a very cool element to the experience. It was an amazing experience that we wonโ€™t forget and is a fantastic introduction to a longer or more involved safari.

I would 100% recommend Kichaka and Iโ€™m glad I went with them. I canโ€™t really see how we could have had a better time, paid a better price or had a better experience. Thanks, guys!

Laura   –  
United States US
Visited: October 2024 Reviewed: Nov 14, 2024

Email Laura  |  50-65 years of age  |  Experience level: first safari

Thanks to our tour operator we had a wonderful trip with memories to last a lifetime ๐Ÿฆ“๐Ÿ‡ฐ๐Ÿ‡ช๐Ÿฆ๐Ÿฆ๐Ÿฆ’๐Ÿฆ›
5/5

Our driver was very knowledgeable about the animals: where they were located, and why they behaved they way they did and patiently answered our numerous questions. He took care of all the behind the scenes things ensuring that all we really had to do was show up!

fabio   –  
Singapore SG
Visited: October 2024 Reviewed: Oct 11, 2024

Email fabio  |  65+ years of age  |  Experience level: over 5 safaris

simple efficient flexible
5/5

we had a wonderful experience with them. For sure we will return

Roos   –  
Netherlands NL
Visited: July 2024 Reviewed: Sep 18, 2024

Email Roos  |  35-50 years of age  |  Experience level: first safari

Excellent organization, flawless program, easy communication and great people!
5/5

We had our 23 days safari through Kenya and Tanzania - ending with a week on beautiful Mafia island - fully organized by Kickaka. Prior to our trip we shared our wishes and Wilson came up with a custom made program which we optimized together. Communication was very easy and Kickaka staff was very responsive. From day 1 in Nairobi everything was organized flawless. We had great drivers - Morris and Charles in Kenya and Ally in Tanzania who were all very enthusiastic, knowledgeable and taking good care of us. On the background they were in contact with Kickaka, so we didn't have any worries. We enjoyed the cities, villages, culture, people and of course the wildlife to the maximum - seeing all animals in great quantities (hint: safari in Kenya is more spectacular than Tanzania ๐Ÿ˜€). I involved Wilson and Charles in a complot to propose my girlfriend after a hot air balloon safari, which was managed very well by the two guys ๐Ÿ˜‰. Our final week we enjoyed on Mafia island, which is truly an undiscovered paradise. Safari is quite expensive - though there are many options to make it cheaper or more luxurious. We only can rate Kickaka with five stars - as it was just perfectly organized.

Rosie   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 11, 2024

Email Rosie

Professional & Top Quality Service, Quick & Reliable Communication, Open To Customisations.
5/5

I want to thank Kichaka Tours and Travel for their excellent quality of service all-round. I used them for a half-day safari drive round Nairobi National Park. Wilson replied very quickly to all my questions and was incredibly helpful and professional. He then put me in contact with Dennis, my safari driver/guide, so that we could confirm pick up in advance. I found this very reassuring especially as the pick-up was at 5.30am so I wanted to make sure it was reliable. Dennis confirmed with me in advance and arrived early so that we got to Nairobi National Park and were first in the queue before opening! This meant there were no delays getting into the park and I got to experience the full sunrise over the park - it was magical.

Dennis was very knowledgeable, professional and friendly on the drive. He also went above-and-beyond to help me see as many animals as possible during the trip. I had the best morning and would definitely recommend him and the whole Kichaka Team to anyone wanting a brilliant experience on safari!

Lynne Warren   –  
United Kingdom UK
Visited: August 2024 Reviewed: Sep 4, 2024

Email Lynne Warren  |  50-65 years of age  |  Experience level: first safari

10 out of 10
5/5

Just completed a 7 day tour covering everything in Kenya that we wanted to see curated by Wilson at Kichaka Tours. Our expert guide Victor was kind, knowledgeable and went the extra mile to ensure we saw everything on our wish list โ€ฆ despite being long days he never rushed us and we came back each day in awe of the sights we saw. Exceeded all expectations and would highly recommend !

Michael Dsouza   –  
Oman OM
Visited: June 2024 Reviewed: Jun 20, 2024

Email Michael Dsouza  |  50-65 years of age  |  Experience level: first safari

Excellent Service
5/5

We had a lovely tour with Kichaka Tours & Travel.
We appreciate the efforts & arrangements made on our trips/stays to Nakuru Lakes & Masai Mara, a beautiful experience of a lifetime.
With the experience of our guides Mr. Jonathan & Mr Ben, we and our friends could see the Big 5 in our first ever trip to Kenya. Both the guides spoke good English and very friendly and always on time for the safaris. They drove us safely to & fro Masai Mara and during al our safaris.
We would highly recommend this tour company for their reliability & good service.

Aditi   –  
United Arab Emirates AE
Visited: June 2024 Reviewed: Jun 19, 2024

Email Aditi  |  35-50 years of age  |  Experience level: 2-5 safaris

Geophrey is a master at creating unforgettable, tailor-made safari experiences.
5/5

Unforgettable Kenyan Safari with Kichaka Tours and Travel
When planning our long-awaited safari in Kenya, we knew we needed to go with a top-notch tour operator to ensure a seamless and extraordinary experience. After extensive research, we chose Kichaka Tours and Travel - and we are so grateful we did.

From our very first communications, Geophrey at Kichaka Tours was incredibly responsive, knowledgeable, and committed to crafting an itinerary tailored to our specific interests and needs. His attention to detail and client focus put us at ease right away.

Once in Kenya, the incredible service continued. They met us at the airport with a warm welcome and immediately made us feel at home in this remarkable country. Throughout the tour, the Kichaka team went above and beyond to ensure our comfort, safety, and enjoyment were prioritized every step of the way.

The value for what was included absolutely blew us away. The luxury tented camps were even more indulgent than we imagined, with amenities and locations that allowed us to truly immerse ourselves in nature.

But of course, the true highlight was the safari itself - and Kichaka's reliability here was second to none. Our experienced guide's profound wildlife knowledge and our driver's expert navigational skills allowed us to witness Africa's iconic animals up close in their natural habitats.

A safari with Kichaka Tours and Travel is far more than just a series of wildlife sightings - It's an unforgettable, profoundly moving journey. We cannot recommend this exceptional company high enough.

Ava   –  
Canada CA
Visited: March 2024 Reviewed: Mar 28, 2024

Email Ava  |  20-35 years of age  |  Experience level: first safari

Excellent and professional
5/5

Excellent, well-organized and professional. I went with my family and the entire family had a great experience. We were also able to customize our itinerary. Accommodations, food, and game tours were all amazing. Highly recommend. They were also incredibly responsive before the tour and helped us organize everything we wanted via WhatsApp.

Elena   –  
Germany DE
Visited: February 2024 Reviewed: Mar 10, 2024

Email Elena  |  20-35 years of age  |  Experience level: first safari

Fabulous!
5/5

We had an accelent trip thanks to kichaka tours!
We were very happy we selected kichaka tours, from the beginning the communication and organisation was very professional. The pick up from the hotel and the hole trip was perfectly planned and went without any problems.
One of our chosen lodges had some water leak problems the day we wanted to check in and couldn't offer our room as planned, Mariel from kichaka called us during our drive to the lodge, told us about the inconvience and allready had found an other lovely lodge for us, very nearby the originial one, so we drove there straight without any hassle - such a great service!
Also thanks to our guide Charles we were able to spot all the animals we wanted to spot - including the big five of course! He really is a great guide, who had a lot of experience and expertise. Unlike other guides that were just following the crowd, he was able to track the animals all by himself, read their drivings and notice little changes in the behaviour of the wild animals, so he figured out there were some carnivores nearby. Through this we mostly were the first spotting the animals and had the best view, directly front row! Thank you Charles for making this experience as unforgettable as it was!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 61
  • 4 star 6
  • 3 star 0
  • 2 star 0
  • 1 star 0
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