Reviews

Average User Rating
4.6/5

Rating Breakdown
  • 5 star 26
  • 4 star 2
  • 3 star 0
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 30 Reviews
Mirco   –  
Italy IT
Visited: August 2024 Reviewed: Aug 31, 2024

Email Mirco  |  50-65 years of age  |  Experience level: first safari

Wonderful
4/5

I spent spent two wonderful days at the Lake Nburo Park with my wife and 4 children. Tonny the guide was super kind. Thanks

Gary Robinson   –  
United Kingdom UK
Visited: July 2024 Reviewed: Aug 12, 2024

Email Gary Robinson  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Gary Robinson and not that of SafariBookings.
Disappointing experience
2/5

We used Safari bookings to find an in country tour operator for a trip of Uganda. We contacted 3 operators outlining what we wanted and had a couple of quotes back, Ganyana was very responsive and sent a detailed experience with an additional 3 nights at the end of the trip. We spent time checking them out and felt comfortable booking the holiday after reassurance that the itinerary and lodges would be as quoted. We also asked for information on travelling distances between the national parks. These turned out in most cases to be as much as double quoted, if I’d know I may well of flown some of the legs!
On arriving in Uganda we meet the operator at our hotel to be informed that had changes to our itinerary! This included lodges turned from a 4 star to a 2 star, in Bwindi we arrived after a 9 hour drive to be taken to a 2star guest house which wasn’t one of the changes we’d be told about and should of been. 4 star lodge.
On day one we were collected over an hour late due to traffic but on route our guide was struggling to stay awake and in the end we had to insist he pull over. The same thing happened on a number of occasions on the trip. These issues left us very disappointed and frankly taken advantage of, it’s a real shame because the people throughout Uganda gave us a warm and friendly welcome and wanted to show case Uganda, it’s shame our experience with Ganyana has left us disappointed

DIEGO   –  
Spain ES
Visited: June 2024 Reviewed: Jul 5, 2024

Email DIEGO  |  35-50 years of age  |  Experience level: first safari

A unique experience, wildlife and exuberant nature shines in all its glory
5/5

Thanks Ganyana safaris for these 13 days. An attentive agency ensuring our well being at every single moment. Incredible landscapes an National parks, perfect hotels in the middle of the nature, wildlife in all it splendor and the unforgettable experience of the gorilla trecking!!
Special mention to our guide through the tour, Gerald, ensuring we were happy at all the times and thanks Kizito for the attention given to the arrangements.
Higly recommended to book you trip with this agency if you visit Uganda.
Very good quality/price ratio.

Nina   –  
Australia AU
Visited: June 2024 Reviewed: Jun 23, 2024

Email Nina  |  50-65 years of age  |  Experience level: first safari

Amazing
5/5

Ganyana Safaris Uganda have been amazing to deal with from the first contact …. Arranging itinerary and then the trip …. Very professional and helpful…. The hotels and food included in the package were perfect …. The safaris and additional trips ( chimpanzees and gorillas) were just perfect with my very helpful and knowledgeable guide helping me to get the perfect group walk for the gorillas. I would definitely recommend Ganyana and I hope to visit again one day …. Thank you for the perfect holiday

Deborah   –  
United States US
Visited: May 2024 Reviewed: Jun 7, 2024

Email Deborah  |  50-65 years of age  |  Experience level: 2-5 safaris

Ganyana Safaris worked hard to meet all of the needs and desires to make our trip amazing!
5/5

The service received from Ganyana was amazing. They paid attention to all details and when their were concerns or changes that we wanted they addressed them immediately, Everything that we said we wanted to cover they made sure to address from activities to the type of lodging. We went all over Uganda and we started in Entebbe and went to Murchison Falls National Park, Kibale National Park, Queen Elizabeth National Park, and Bwindi Impenetrable National Park, we went to the source of the Nile and white water rafting in Jinja, Rhino Trekking in Ziwa and Chimpanzee Trekking and Gorilla Trekking and Lion Trekking and community walks, nature walks, and a variety of other activities in addition to the regular safari drives and craft markets. Our guide was Musoke who was phenomenal and made sure that we were taken care of every where we went. Juma helped to arrange the trip and worked with us hand in hand with the planning and when there was a problem at the airport with the visas, he worked to correct the problem on the spot. We could not have asked for a better situation or for more from anyone that we dealt with from the company. Everything was more than we had expected and we were more than pleased! We would definitely recommend them 100%.

Roberto Cerino   –  
Italy IT
Visited: April 2024 Reviewed: Apr 21, 2024

Email Roberto Cerino  |  35-50 years of age  |  Experience level: 2-5 safaris

Prepared, kind and professional.
5/5

Juma has always been professional and available to satisfy our needs and our curiosity. Musoke, our guide/driver, was very prepared and willing to help us on our adventure to Murchison Falls with our two little children.
Three days Safari with a great quality/ price ratio.
We will definitely recommend Ganyana to our friends.

Nadi   –  
Slovakia SK
Visited: March 2024 Reviewed: Mar 11, 2024

Email Nadi  |  20-35 years of age  |  Experience level: 2-5 safaris

Ganyana Safari is best option for Uganda trip
5/5

We went to Uganda at our own risk, but thanks to Ganyana Safari we had the most beautiful experiences. Our best driver, Musoke, who also became our very good friend took us to places we would not have visited on our own. We had a lot of fun, the driver was very accommodating and planned the program according to us and all of money are worth it :) Thanks to Ganyana we are leaving with full hearts and cannot imagine our trip in Uganda any other way. I am recommending it to absolutely everyone. We are so grateful <3 Thanks from Nadi, Janka, Matej, Robert and Antony

Madam Betty Sawula   –  
Uganda UG
Visited: January 2024 Reviewed: Jan 11, 2024

Email Madam Betty Sawula

A good, hospitable company. I would certainly use it again. I would also recommend it to anyone
4/5

We had a great time. Well taken care of . Our driver was a very polite young man. He provided us with a lot of information. I would certainly recommend anyone looking for a great, informative experience, to use Ganyana .

Josu   –  
Spain ES
Visited: November 2023 Reviewed: Dec 7, 2023

Email Josu  |  20-35 years of age  |  Experience level: first safari

Excellent
5/5

Very kind and professional people. The driver (Ibaada) was always very nice, on time, friendly and willing to answer our questions.

We completely rely on him because he always looked for us to enjoy the experience as much as possible.

Reliable company.

Flor & JB   –  
Angola AO
Visited: May 2023 Reviewed: May 23, 2023

Email Flor & JB  |  20-35 years of age  |  Experience level: over 5 safaris

Amazing experience
5/5

We chose the 14 days trip to Uganda and it was outstanding, we really enjoyed our time there and the team was very professional and responsive from the very beginning and once we arrived everything was even better as we expected.

We highly recommend them!!

Thank you so much Ganyana.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 26
  • 4 star 2
  • 3 star 0
  • 2 star 1
  • 1 star 1
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  • All corporate and/or tour info is provided by Ganyana Safaris Uganda, not SafariBookings
  • The tours offered by Ganyana Safaris Uganda are subject to their terms & conditions