Reviews

Sort By: Date Most Helpful Rating 11-20 of 93 Reviews
Peter   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 6, 2024

Email Peter  |  65+ years of age  |  Experience level: 2-5 safaris

A professional, well organised tour operator who recognise your needs and communicate appropriately
5/5

Firstly I should emphasise that due to external circumstance beyond the control of Extra Miles Unique, my enquiry did not progress to a confirmed booking.
However, I feel obliged to provide a review to reflect the most helpful and professional advice and communications that I received from Silas.
He was polite, thorough and an excellent communicator who responded quickly with detailed answers to the questions that arose whilst exploring the Magic of the Great Rift Valley tour.
I feel sorry and dissappointed that we were not able to follow through our enquiry to completion but wish to express my thanks to Silas and his colleagues for their help and advice, I have no hesitation in going back to Extra Miles Unique if we are able to make a future booking.

Wang Hongyu   –  
China CN
Visited: August 2024 Reviewed: Aug 25, 2024

Email Wang Hongyu  |  20-35 years of age  |  Experience level: first safari

Take me on a perfect African travel experience.
5/5

we chose Extra Miles because it was recommended by a friend who had previously used their services, and Joseph was in charge of all the arrangements, from the initial communication to the details of the trip. He was always thinking of us and made sure that the trip went smoothly and was enjoyable and safe. Our driver, Simon, had extensive driving experience and arrived on time to pick us up for our safari each day. He was very knowledgeable about the animals and helped us see all of them, including a lucky sighting of wildebeest crossing the river. I would highly recommend this company.

Emily Han   –  
China CN
Visited: June 2024 Reviewed: Jun 13, 2024

Email Emily Han  |  20-35 years of age  |  Experience level: first safari

Thanks to Joseph and George, I had a wonderful Safari tour in Kenya.
5/5

I'm really lucky and glad that I choosed extra miles. Joseph really helped me a lot. His schedule was the best and most carefully. He mentioned all the details which makes me easily to understand all the travel plan. He gave me professional advice, reply all my questions in time. He can understand this trip is very important to me. My flight was changed by airline on the day I depart from China. I was so worried but Joseph replied my message in early morning and find the best way to help me solve the problem. Thanks to him that all my trip is very smoothly.

And my guide George, he surprised me because he can speak some Chinese. He is friendly and alway find the animals fast. He tried him best to help me find what I want to see.

Extra miles really helped me to have a wonderful memory in Kenya. Thanks to them I had a very nice trip. I would highly recommend them!

Yu   –  
China CN
Visited: June 2024 Reviewed: Jun 12, 2024

Email Yu

They planned my trip patiently and made the best choice for me.
5/5

It was a wonderful and unforgettable seven-day trip. Joseph is very quick to respond and will patiently plan the trip. The accommodation was incredible, much better than I expected. Our driver and guide Fred is excellent, he knows a lot of knowledge and is very quick to find animals.

Glenn Hoffrichter   –  
United States US
Visited: May 2024 Reviewed: May 19, 2024

Email Glenn Hoffrichter  |  50-65 years of age  |  Experience level: 2-5 safaris

Our tour operator was always ready to help, plan and communicate. They were dedicated.
5/5

We experienced Lakes, rivers, grasslands and every animal you always wanted to experience plus many that you didn’t expect to see. The camps were comfortable and safe and the food was Kenyan with splashes of international flavors. Our tour operators were always there. They were extremely reliable and provided outstanding value for the money and the experience. Friendly and personable we whole heartedly recommend them for a true Kenya experience.

Su Meng   –  
China CN
Visited: May 2024 Reviewed: May 8, 2024

Email Su Meng  |  35-50 years of age  |  Experience level: 2-5 safaris

Very professional service, nice
5/5

This is my second time to East Africa, the first time was 10 years ago. This time I felt very good. In my early communication, the company's employees gave me a very good experience. Throughout the entire trip, Our guide Simon was very professional and gave us the best service. Especially on the return trip, they experienced the traffic problems on the road and allowed us to reach the airport smoothly. When we first arrived and at the end, the staff picked us up from the airport and asked us how our experience was at any time and maintained communication. Very satisfied, I will come again next time and recommend to my friends.

Mary Njoroge   –  
Kenya KE
Visited: April 2024 Reviewed: Apr 22, 2024

Email Mary Njoroge  |  50-65 years of age  |  Experience level: 2-5 safaris

Extra Miles Unique Adventures proved to be just what we needed for an awesome safari. Excellent!
5/5

The response time and quality of service from Extra Miles Unique Adventures is un-paralleled. Everyone in the organization was involved in ensuring that our safari experience was terrific. Many thanks to the entire team -Melissa, Edwin and Morris for going the extra mile!

Angela   –  
United States US
Visited: March 2024 Reviewed: Apr 12, 2024

Email Angela  |  35-50 years of age  |  Experience level: 2-5 safaris

Experience of a Lifetime!!
5/5

I had the most amazing experience with Extra Miles Unique Adventures! Their team is the epitome of professionalism and hospitality! It was truly the experience of a lifetime. And the Masaai Mara is one of the most incredible places on earth! The wildlife and nature are simply unparalleled and I couldn’t have picked a better team for the safari.

Edwin helped me customize an itinerary that was right for me and provided multiple options to choose from. His professionalism and attentiveness were a wonderful first impression. As I was departing for Nairobi, my flight had a delay. They were understanding and helped coordinate the new times. Edwin also met me at the airport and introduced me to Jimmy, my guide for the week. Jimmy took me to their headquarters on our way out of town. There, I met Melisa, their director, who checked in periodically to make sure I was having a wonderful trip.

Jimmy and I started the long drive to Masaai Mara. Jimmy was the most amazing guide! He raced through backroads to make sure we had a great spot to view the wildlife and waited patiently while I tried to get the perfect picture. Part of the experience was being with such an experiencced guide who was as excited to see the various wildlife as I was! Jimmy’s passionate for the Mara creates an incredible experience. He is very knowledgable as well and was happy to answer my many questions.

I also went on the horseback game-drive and had an exquisite brunch overlooking the Mara. There I met John, our guide for the horseback adventure. It was an easy ride even with no previous experience on a horse. Being on horseback was such a special opportunity. It felt like truly being part of the Mara. Sitting there overlooking the savannah while listening to Jimmy and John talk about the Mara and the various conservation efforts was such a memorable and peaceful experience.

On the last day, I chose to go to Hell Gate National Park. We took a bike ride throughout the park and saw even more wildlife up close. The guide there, I believe his name was Ben, was very knowledgeable as well. He taught me even more about the park and the Masaai people.

Upon returning to my hotel in Nairobi, Melisa visited to get my feedback on the trip. She was attentive and wanted to make sure I had a wonderful trip. I was staying in town a few days longer and they even checked in to see how the rest of my trip was going. As a solo female traveler, I really appreciated the extra special care to make sure I was safe, comfortable and enjoying myself! I will absolutely visit again and will reach out to Extra Miles Unique Adventures when I return!

Krzysztof Andres   –  
Poland PL
Visited: March 2024 Reviewed: Mar 25, 2024

Email Krzysztof Andres

Very good
5/5

Everthings ok. Very good tour Guide. I see many animals.

Reply from Extra Miles Unique Adventures
Reply from Extra Miles Unique Adventures
Posted on Mar 26, 2024

Thank you for your time in reviewing us on Safari Booking. Am happy to hear that all went well.

Kind Regards,
Edwin M
Tour Consultant
Extra Miles Unique Adventures

Zhanna   –  
Russia RU
Visited: March 2024 Reviewed: Mar 14, 2024

Email Zhanna  |  35-50 years of age  |  Experience level: first safari

Best experience ever
5/5

We would like to thank all your team and especially our guide Azizi for the best safari ever. It was our first experience and was really great. We did see cheetahs, elephants, buffalos, gazelles and many others. Azizi was very attentive to us and he is a very careful driver as well. So, we will recommend your company to all our friends who is going to visit Kenya.
Zhanna & Irina
P.S. It would better if you choose for overnight safari: you will get evening and morning game pride as well

Average User Rating
5.0/5
Rating Breakdown
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