Reviews

Sort By: Date Most Helpful Rating 31-40 of 475 Reviews
Mauricio   –  
Brazil BR
Visited: June 2024 Reviewed: Jun 18, 2024

Email Mauricio  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Mauricio and not that of SafariBookings.
Do NOT recommend
3/5

I have been struggling with doing business with this company since my early talks with them. I have requested phone calls to understand better the offerings and choose better what would be the best options for me and my wife, and think that's not asking too much right?
The hotels we stayed that were recommend from them were expect melia and the cliff that were really our exceptions.
The cars were OLD, rusty, outlets wouldn't work, seats were super uncomfortable, and they were not branded soul of Tanzania or Spirit of Kenya, I think we were not important customers so they "outsourced us" to different companies.
The water offered in the game drives were room temperature.
The guides made a good effort to find some nice animals life, but I would look for a different company.

Reply from Unlimited Expeditions: The Soul of Tanzania
Reply from Unlimited Expeditions: The Soul of Tanzania
Posted on Jun 28, 2024

Dear Mauricio

Thank you for your detailed feedback. We're sorry to hear about the challenges you experienced with our services. Your concerns are very important to us, and we take them seriously.

We strive to provide personalized attention to all our clients, and we're sorry that you felt otherwise. Our consultants are always eager to discuss options and provide clarity, and we'll work on improving our communication protocols.

The issues with the vehicles are indeed concerning. Our vehicles should always be in top condition. If we had known about these issues sooner, we would have promptly replaced the vehicle. We assure you that these vehicles are now on "standby" for repairs to prevent similar experiences for future guests.

Regarding the accommodations, we'll make sure to review them to ensure they align with our standards.

We truly appreciate your acknowledgment of our guides' efforts to find wildlife, but understand that other aspects of your experience overshadowed this. We are committed to improving the overall safari experience for our clients.

Thank you for bringing these issues to our attention.

Nilanjan   –  
India IN
Visited: May 2024 Reviewed: Jun 16, 2024

Email Nilanjan  |  35-50 years of age  |  Experience level: over 5 safaris

Soul of Tanzania comes very highly recommended!!!
5/5

Soul of Tanzania is an absolute gem when needing help to visit Tanzania for wildlife safaris. We travelled from India for a 6-night safari game drive tour to Tarangire and Serengeti parks and Soul of Tanzania did all the arrangements for us. We stayed with Asilia camps on their game packages and connected to the parks through flights.

The coordination and responsiveness of the SOT team is absolutely amazing. Every email would be responded to within a max of 24 hours and every doubt/question was addressed with care and patience. All arrangements for meet and greet were made flawlessly. All camp bookings and safari flights were handled by them and the payment terms and payment schedule was also very convenient.

If anyone is planning a game package with some of the top lodges in the Tanzania wildlife safari circuit, I can say that you can safely and blindly trust SOT to do all the arrangements for you. They are one of the very best in Tanzania and I hope to travel again with them to other parts of Africa very soon. We cannot be more grateful to SOT for making our trip a memorable one.

Viktor   –  
Netherlands NL
Visited: May 2024 Reviewed: Jun 14, 2024

Email Viktor  |  20-35 years of age  |  Experience level: first safari

Truly unforgettable experience with a very professional company!
5/5

We had the absolute pleasure of having Shombee as our safari guide during our honeymoon in Tanzania, and he truly made our experience unforgettable! The company, Soul of Tanzania, was incredibly professional, and Manuel helped us organize the perfect itinerary that met all our needs.

Shombee's extensive knowledge of the animals, birds, and trees in the Serengeti, Tarangire, and Ngorongoro parks ensured that we were constantly engaged and never had a dull moment. Thanks to Shombee, we achieved our goal of seeing all the Big 5! His keen eye for detail was especially impressive—I'm still on the lookout for another leopard in the trees! His ability to spot a rhino in the distance was nothing short of remarkable.

Shombee was incredibly adaptive and flexible with all our needs, making sure our trips were scheduled in the most efficient way possible. He knew each park like the back of his hand, ensuring we had the best opportunities to see the wildlife and landscapes we had dreamed of. Additionally, he went above and beyond to make sure we received special treatment at the lodges for our honeymoon, adding an extra layer of magic to our trip.

We couldn't be happier with Shombee as our guide. His passion, expertise, and dedication made our safari truly special. We highly recommend him to anyone looking for an exceptional safari experience in Tanzania!

LEE-JAE RIM   –  
South Korea KR
Visited: December 2023 Reviewed: May 24, 2024

Email LEE-JAE RIM  |  20-35 years of age  |  Experience level: first safari

Perfect
5/5

We used the Serengeti package through Soul of Tanzania in December 2023.
Losioki, who guided us for 4 days and 3 nights, was very kind and a great friend.
We were also grateful to the guide who provided us with a delicious lunch.
Losioki always told us not to worry, hakuna-matata, even though we didn't speak English.
Great friend, when I visit Tanzania, I want to explore the Serengeti with Losioki again.

I hope Losioki sees this review :)

Sorry for the late review as I had a very busy schedule after returning to Korea :C

(automatic translation from Korean)

Maddy   –  
United States US
Visited: April 2024 Reviewed: May 8, 2024

Email Maddy  |  20-35 years of age  |  Experience level: first safari

Communicative, organized, and helpful
5/5

My partner and I spent 12 days in Tanzania and our trip was absolutely incredible, surpassing all our expectations! We decided to skip out on one of the National Parks to explore Arusha / go on the Mount Kilimanjaro tour. From the moment we arrived in Arusha, everything went smoothly – our transportation was ready and waiting. Arusha was stunning, and we loved exploring Mount Kilimanjaro, even though the mountain was shy that day. Hanging out with the Chagga tribe, making coffee, and trying their food was such a unique experience!

The safari was hands down one of the best things I've ever done. Our guide, James, was fantastic. He knew so much and made the trip even more enjoyable. Make sure to bring portable chargers as the plugs in our car did not work! The places we stayed (we chose the comfort levels) had the most breathtaking views and were luxurious. We could just relax and watch the sunset or a storm roll in. The hotel staff were incredibly friendly, and the food was top-notch!

We decided to book during the rainy season, which we were very hesitant on, but after the trip I do not regret it one bit. The scenery was beautiful with the greenery, and it did not rain as much as we expected - light drizzles here and there, but it would come and go like Florida weather. The best part was watching the rain storms out in the Serengeti from our hotel. We saw a wide range of animals, except the Rhino and Leopard which are usually harder to find anyway!

We added a few excursions to our trip. The nighttime safari I believe would have been better in the dry season as there was a lot of places for the animals to hide in Lake Manyara; however, we did see animals we would not have seen during the day. The best part was the sky - the stars at night were unbelievable and seeing the Milky Way was a moment I'll never forget. The Ngorongoro Crater walking tour was equally amazing with the views. The best excursion would be the hot balloon ride - seeing the vastness of the Serengeti and the animals below was an unreal experience. We went right above the Wildebeest migration, which was again, an unreal experience. Plus, we received a nice breakfast after!

Zanzibar was the perfect place to unwind after our adventures; however, this was something that would be better in the dry season. It did rain and was cloudy, but it was still nice lounging by the beach or pool. We asked for all-inclusive, and I believe since we got all-inclusive here, we also got it at the Melia Serengeti, so it was nice not having to pay for drinks. Additionally, they had nightly performances at the hotel were a fun touch!

Overall, this trip with Soul of Tanzania was unforgettable! Everything was so well-organized. If I had to suggest one change, it would have been to spend one less day in the Serengeti and one more day in Ngorongoro Crater or Zanzibar. But honestly, it was still a perfect trip. And catching a glimpse of Mount Kilimanjaro in the sky on our way home was the perfect ending.

Georgina   –  
United Kingdom UK
Visited: March 2024 Reviewed: Apr 29, 2024

Email Georgina  |  20-35 years of age  |  Experience level: first safari

Fantastic experience
5/5

The safari was fantastic. We went as a group of 9 and Soul of Tanzania provided us with two, comfortable jeeps. The nine of us agree that it was a trip of a lifetime, we won’t forget it in a long, long time. A huge thank you and shoutout to our wonderful guides, Wilson and Walter!

Marjon Wolters   –  
Belgium BE
Visited: April 2024 Reviewed: Apr 28, 2024

Email Marjon Wolters  |  35-50 years of age  |  Experience level: over 5 safaris

Perfectly organized, great ranger, they make every effort to make the most out of your safari!
5/5

Amazing 5 day private Safari with the Soul of Tanzania (Unlimited Expeditions) with our family to lake Manyara, Ngorongoro Crater and Serengeti. We’ve seen so many wildlife including the big migration, many lions, leopards, thousands of flamingo’s... Very well designed and organized journey (thank you Sandy @ the office), our ranger was great, he knew all about the animals, was always timely and made every effort to make the most out of the trip. Wonderful lodges (Kilimamoja, Serena Serengeti, Four Seasons Serengeti, Serena Ngorongoro). A big asante sana (thank you) to our ranger Arnoldi for making this journey unforgettable!

Carmen   –  
Australia AU
Visited: March 2024 Reviewed: Mar 17, 2024

Email Carmen

Excellent!
5/5

We had our tour organised through Soul of Tanzania’s sister company, Spirit of Kenya, but part of our trip included a few days in Tanzania, exploring the Serengeti NP, the Ngorongo Crater and Tarangire NP. Our guide during those days was Walter - we thought he was fabulous, very friendly and knowledgable. Coming off a few long days in Kenya’s Maasai Mara NP, Walter was easygoing and adapted to our requests to have a couple of shorter days so that we could catch up on sleep (and laundry - everything we had was dusty!). Overall, we found the service to be top notch - an easy handover at the border point; comfortable vehicle; and excellent game drives with plenty of animal spotting. We would definitely recommend both Soul of Tanzania and Spirit of Kenya - organising the trip was a breeze, all our accommodations were beautiful, and the overall trip was a joy. Team - thank you / karibou from the bottom of our hearts.

Amal   –  
United States US
Visited: March 2024 Reviewed: Mar 11, 2024

Email Amal  |  20-35 years of age  |  Experience level: first safari

Unforgettable 6 day safari in Tanzania
5/5

Our safari was organized by Hugo and he was absolutely great to work with. My husband and I had the trip of a lifetime; everything went perfectly. We are so happy we went with SoT when booking, and even more thankful to have had an amazing tour guide, Simon! Not only was he knowledgeable and so passionate about his job, he made it such an enjoyable experience for us and we hope to have another trip in the future!

N.Reisender   –  
Germany DE
Visited: February 2024 Reviewed: Mar 6, 2024

Email N.Reisender  |  50-65 years of age  |  Experience level: first safari

Unforgettable experience
5/5

I would strongly recommend this company !

Two of us took 4days private tour to Lake Manyara, Serengeti, Ngorongoro , and it was wonderful experience.

First of all, our Safari guide Fidelis was so professional and perfect.
Everywhere he found many animals including Big Five and he had excellent knowledge about all kinds of animals. He explained us about their lifestyle, membership of family , relationships with other animals and etc. .all the time.
Also , once he found animals, always he drove us to the best position for watching and taking pictures of them .
He took us to the place where thousands wildebeests all carrying babies. On the other hand , sometimes he showed us the dead bodies that were eaten by carnivores. From those experiences , we could see not only animals but also destiny of nature’s lives closely .
We saw not only his love for animals but also his respect for circle of nature. We think, those his attitude has enriched our safari tour.

Lunch time was also excellent. We enjoyed delicious hot meals with wine in nature each day.

At the end, we say thank you very much for our personal coordinator Filipa at the office.
Since we reached this tour company at first time, we made contact with him constantly and he was always so helpful, answered for each of our questions clearly.
Then, we could start our first time safari tour without any worries. Our tour went so smooth and punctually.

“ Soul of Tanzania “ is the excellent company.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 469
  • 4 star 1
  • 3 star 3
  • 2 star 1
  • 1 star 1
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