Reviews

Sort By: Date Most Helpful Rating 21-30 of 99 Reviews
Tyron   –  
Malta MT
Visited: June 2024 Reviewed: Jun 9, 2024

Email Tyron  |  20-35 years of age  |  Experience level: first safari

Hardworking and helpfull
5/5

We spent 10 days in kenya masia mara,lake nakuru,lake navashia and amboselli, we booked with bienvenido tour and purity helped us through out and was very helpful and professional, our driver ERIC made the holiday much more memorable as he was very nice and made sure we saw all the big five. He knew all the animals and answered every question we had and made sure that we had a great holiday. Very happy with the service would recommend to every one to book with them and ask for eric as there driver, 10/10

Milena Suarez   –  
Ecuador EC
Visited: May 2024 Reviewed: Jun 8, 2024

Email Milena Suarez  |  20-35 years of age  |  Experience level: first safari

Fast attention
4/5

I discovered the operator online, at first I obviously had doubts, however, Kennedi helped me a lot with all her answers. The transfer was punctual, the Meals (8/10) and spectacular activities.
Thank you very much to the team, I hope to travel with you again soon.

(automatic translation from Spanish)

nagae   –  
Japan JP
Visited: May 2024 Reviewed: May 7, 2024

Email nagae  |  50-65 years of age  |  Experience level: first safari

good
5/5

In stead of rainy season
I could enjoy good 6 days safari

Dominika Kozáková   –  
Slovakia SK
Visited: February 2024 Reviewed: Apr 16, 2024

Email Dominika Kozáková  |  20-35 years of age  |  Experience level: first safari

Great
5/5

Everything was great and also our guide Derik was amazing. Also the Communications was quick.

Kaloyan   –  
Bulgaria BG
Visited: March 2024 Reviewed: Apr 15, 2024

Email Kaloyan  |  35-50 years of age  |  Experience level: 2-5 safaris

Everything was perfect!!!
5/5

Excellent tour organisation!!! Really friendly guide!!! Strongly recommended safari agency!!!!

James   –  
United States US
Visited: March 2024 Reviewed: Apr 10, 2024

Email James  |  20-35 years of age  |  Experience level: first safari

Wonderful tour in Nairobi
5/5

From start to finish the tour operators were amazing. Very communicative, flexible, and during the tour they were knowledgeable, friendly, and skilled with navigating the national park. Wonderful experience overall!

Domel Grewal   –  
United Kingdom UK
Visited: April 2024 Reviewed: Apr 2, 2024

Email Domel Grewal  |  65+ years of age  |  Experience level: first safari

Every thing was perfect 👍
5/5

Everyone and everything was extremely good
I couldn’t have asked for more 👍🙏

Igor   –  
Estonia EE
Visited: March 2024 Reviewed: Mar 24, 2024

Email Igor  |  50-65 years of age  |  Experience level: first safari

The best tour operator.
5/5

Excellent service, reliable comfortable transport and the most experienced drivers/guides.

Laszlo Pa   –  
Hungary HU
Visited: March 2024 Reviewed: Mar 22, 2024

Email Laszlo Pa  |  35-50 years of age  |  Experience level: first safari

The organizational work is done well
5/5

We paid for a 5-day safari, but others in the minibus paid for 7 days. The first 4 days were together and we said that we would not go further to Amboseli National Park. After a frightened look, the driver called and found out that my family was being taken by another car.

We received special help in buying train tickets and getting to the train station.

I hope to see you again!

The national parks are wonderful, they exceeded all my expectations. Fantastic adventure, and we got an extra experience for free: Getting stuck in the mud with a minibus.

Ian   –  
Netherlands NL
Visited: February 2024 Reviewed: Mar 16, 2024

Email Ian  |  20-35 years of age  |  Experience level: 2-5 safaris

Great experience and amazing nature. Communication could be a bit better.
4/5

We had a very satisfactory experience during our 8 day tour that included Masaai Mara, Tangarire, Serengeti and Ngorongoro. The safaris were amazing. Although we opted for the budget tour, we were surprised a few times with upgrates in our accomodation. Food will not be a highlight of this trip as it's not usually not very varied.

The guides drove us around the parks and they make a huge effort to show us all the animals. They would always stop if you ask for and wait for you to take pictures. However, they not always provide a lot of information about the animals all the organizational details. They mainly focus on driving and show us the animals.

In general the tour was very well organized and everything worked out, but the communication could be a bit better. Bienvenido mixes a couple of other tour operators, which was not clear to us, so a few times we didn't fully know where to go or who to follow. We also didn't have enough information of the logistics to move around and we had some last minute changes, although we understand that it's not easy to put such a trip together. We have to say though that Kennedy answered all of our emails and messages straight away and was very helpful.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 77
  • 4 star 11
  • 3 star 3
  • 2 star 4
  • 1 star 4
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