Day Trip (MGR 14)
Kalahari Marsh Safari Holidays
- Office In:
- Size:
- 5-10 employees (Founded in 2017)
- Member Of:
- HATAB, BTO, ATB, WTN & WTTC
- Tour Types:
- Small & medium group tours (Mid-range)
- Destinations:
- Price Range:
- $280 to $900 per person per day (USD, excl. int'l flights)
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
PL
Email Robert | 50-65 years of age | Experience level: 2-5 safaris
not reliable
Overall, we do not recommend this company due to the dishonesty of the owner.
The opinion is based on experiences during an 8-day safari including Parks in Botswana and Victoria Falls.
Cons: Why do we rate the Owner of Lucky as dishonest? We had to buy our own entrance tickets to Victoria Falls, which he confirmed were included in the safari fees. Furthermore, even though he promised to refund these tickets, we never received our money back. An additional minus were the cars we drove - they were not properly checked and prepared, so one of the two vehicles broke down halfway through the safari, and Laky ineptly repaired them after two days.
Pros: It should be noted that the service team itself is great and we highly recommend them. A very good and committed guide, he tracked down every animal and always got very close to it. He was very nice and took care of us at every step. We would also like to thank the chef and assistant for the super tasty food and good organization of the camp, it was delicious, clean and very nice.
Reply from Kalahari Marsh Safari Holidays
Posted on Oct 26, 2024Dear Robert
Thank you for bringing out the review to our attention that and that you had to experience this with us.
NOT RELIABLE
Since we received your quote request we have always been very responsive to your emails and all your questions were answered. Preparations were made before your arrival including pickup from the airport by the company owner. Later we arranged a meet and greet session so we can have a short discussion about the whole trip together with our guide on what to expect. Throughout the entire trip the company owner was on stand by so he can be able to attend to any problem. Later the company owner joined you on the last 2 days of the trip until your departure at the Zimbabwean boarder ensuring that you don’t experience any difficulty at the boarder. Even after the trip ended we still responded to your emails. If all this means we are not reliable, we kindly apologize and appreciate the chance to fix our mistake.
CONS
The 8 day trip started in Maun and ended in Victoria falls, no extra payments except for optional activities. We made all the arrangements for the tour, all our days in Botswana there has never been a problem until the last day in Victoria Falls. The time when you informed us that you were charged entrance fee for $100 we immediately contacted the tour operator in Vic falls regarding this and we were told that there was miscommunication and we promised to refund you. IF by now you have not received the $100 refund we kindly apologize because we have long made arrangements for this.
Before every activity our guide explains to you about the road conditions and the driving distances. Some roads are dusty, some roads extremely bumpy some roads are sandy. We ensure that we check our vehicles before the trip departure from Maun since we are familiar with all road conditions. For us to arrive at the campsite we booked in Savuti we had to use Savuti Marsh road, which is very dusty and bumpy so this affected our backup vehicle. Some sensors were affected making it difficult for it to proceed with the journey due to the dust. We had to load the camping equipment on our game viewer roof rack which was in a good condition and proceed with the journey to the campsite.
Our guide then reported this matter to the wildlife officers to help us contact Lucky from the office. As soon as he received the message he organized another vehicle with the mechanic to attend the breakdown. After fixing the backup vehicle it then proceeded with the trip to Chobe. This didn’t stop your activities because we had 3 vehicles available.
Even if were were to arrive in Savuti the same day, we were still not going to be able to fix the vehicle because of dangerous wild animals especially predators at night. It will still take us 2 days, we apologize for the vehicle that had a problem with the sensors due to dust in Savuti Marsh.
PROS
We thank you so much for recognizing our service team for their great service and recommending us, our good and committed guide, chef for nice delicious tasty food and camp hand for good organization of the camp. We strive to ensure that we meet our customer expectations and satisfaction all the time.
Thank you
DE
Email Thomas & Maggie | 20-35 years of age | Experience level: first safari
Because the tour operators love their jobs so much, we had an outstanding time.
9-Day Private Safari (Moremi, Khwai, Savuti, Chobe)
Our 9-day private safari with Kalahari Marsh Safari was simply extraordinary, and we can highly recommend it! From start to finish, everything exceeded our expectations.
The main point of contact, Lucky, who is the tour organizer, was absolutely perfect. He was always available, patient, and extremely knowledgeable, answering every question we had in an uncomplicated manner. Initially, we were quite anxious about transferring a large sum of money to someone we had never met in person. However, our worries were completely unfounded. Everything went smoothly, exactly as discussed before.
Upon arrival, Lucky personally greeted us two days in advance. Even before the safari began, Lucky and his team made sure all our needs were taken care of, from arranging taxi services to and from the airport to organizing a lovely dinner in the local brewery. His hospitality was top-notch, and we felt extremely warm welcomed.
The organization of the tour itself was just perfect. Our guide, LT, was incredible, with an immense knowledge. He shared fascinating insights about the wildlife, the land, and the local culture, making every moment a learning experience. LT's skills in tracking animals were ridiculous. We managed to see nearly 40 lions, 8 leopards, 1 cheetah, wild dogs, and so much more over the course of just 9 days.
After each game drive, we had fantastic and diverse meals. BK, the chef, did an outstanding job. It's amazing what he was able to cook using just a campfire and a pot! From pizza and pulled beef to traditional dishes, the food was always delicious. Lucky and BK even went the extra mile when shopping for our trip and accommodated our dietary preferences, including finding dairy-free alternatives like almond milk.
All in all, these 9 days were beyond our expectations. Everything worked out better than we could have imagined. The whole team was incredibly flexible, fulfilling every request we had. We couldn't have asked for a better tour operator. If you're considering a safari, we really recommend a booking with Kalahari Marsh Safari. We had such a great time because all of you love your job. Thank you, Lucky, LT, and BK, for an unforgettable adventure!
US
Email Rich L | 50-65 years of age | Experience level: first safari
Did the camping safari and it was amazing. Hearing the animals at night was fascinating.
Our guide, LT, was great. He would follow the lion paw prints to find us a lot of lions. Many times we were the only ones watching them. Sarah and Gordy were great moving the camps from site to site and the meals were great as well.
The night game drives were fascinating at Khwai Concessions. Saw some animals and an owl we otherwise wouldn’t have seen.
Lucky was very responsive in my emails prior to the safari which was very comforting.
US
Email Ping | 50-65 years of age | Experience level: 2-5 safaris
Great Experience in Botswana
We are group of seven family members, from US and China, we booked the 8-day Botswana tour with Kalahari Marsh Safari in late May. The trip started at Maun and ended in Victoria Falls in Zimbabwe. Lucky was the organizer, LT was our guide, Sarah was the chef, with two other helpers for the daily work. They all accompanied us for the entire trip.
We have been to E. Africa safaris before, but we stayed in lodges all the time. This trip was the first time we did camping for multiple days. It was a great experience. Sarah cooked good food every day. LT is the best safari guide we have had in Africa. He has 35 years of experience as a guide, he knows the habits of all the animals, and has the knowledge and instinct to find them. We observed amazing wildlife in Okavango Delta and Chobe National Park. It was a beautiful place to experience Africa. Listening to LT to share his lion encounter stories was an added plus.
Lucky was very responsive in setting up the trips, he answered questions quickly, and patiently. The itinerary was full and busy. We get up at 5:30am everyday for the morning game drive. The 8-day trip certainly was not luxury. Sleeping in tents can be cold. But we saw wild dogs and hyenas around the tents some nights. These were unique experiences. Some days the drive was long and dusty. Our equipment truck had a couple of breakdowns, but Lucky and the team fixed the problems without much impact on the schedule.
We highly recommend Kalahari Marsh for Okavango Delta safari.
Email Jarvis | 35-50 years of age | Experience level: over 5 safaris
An Excellent Experience All Round
I did a Mokoro ride and bush walk in the Okavango Delta and it was a great experience. Lucky was very helpful throughout the booking process and the trip was very well organised. The Mokoro ride was interesting and relaxing and the bush walk was a good experience also. It was great to spend the day with the guys also - very nice guys and great to chat with.
US
Email Laura | 50-65 years of age | Experience level: over 5 safaris
Very flexible, quick to answer all my questions, super friendly and was wonderful to meet in person!
LT our guide, Sarah our chef and Lucky created a trip of a lifetime for my son and I. With an affordable price and the flexibility to do what we wanted. LT is a veteran guide and knows where to go and how to find the animals. Sarah created the most delicious meals. We camped the whole time in tents. The three of them created a lovely camp each night for us. If you’re looking for an outdoor adventure full of wildlife, caring people and a true Africa experience, then connect up with Kalahari Marsh Safari Holidays.
AT
Email Stefanie | 20-35 years of age | Experience level: 2-5 safaris
Most knowledgeable & incredibly friendly tour operator
If you want to have a very knowledgeable guide, who has eyes like an eagle to spot animals, knows what he is talking about and tries his very best to make you feel comfortable & taken cared of then don't look further. Lucky, owner of Kalahari Marsh Safari, is your man! I couldn't believe it, how easy it was to book veery spontaneously a tour with him and just how nice he was from the beginning til the end. He even waited for me to get in the bus (until 11pm, the bus was 2 hours late!) and made sure I was safely in the bus :)
I'm already planning to come back to Botswana, but this time I'll book a multi-day Camping trip to really get the Safari feeling as well as learn as much as possible from Lucky.
If I could, he'd get 10 stars..not gonna lie. A tour I will never forget, also maybe because a lion came to my side of the car and looked straight into my eyes hehe. So awesome! Thank you Lucky, I'll be back!
BE
Email Nicolas | 35-50 years of age | Experience level: 2-5 safaris
Friendly and very flexible
Amazing experience.
Lot of animals and the Knowleges were very impressive
BE
Email Quentin | 35-50 years of age | Experience level: 2-5 safaris
Excellent trip
Our guide Lucky provided an excellent briefing the day before at our Lodge and was an excellent safari driver. The actual boat tour and walk was ensured by the local community guide who had an excellent reading of the animals. The four of us (+ 2 guides) have seen plenty of hypos and other animals. Very satisfied of the tour!
US
Email Alykhan Piredina | 20-35 years of age | Experience level: over 5 safaris
Best in class - wealth of knowledge and life for their homeland.
Coming from the US, there seems to be a stigma about traveling to Africa: lack of infrastructure, dangerous for tourists, etc. I experienced the exact opposite. The people are some of the warmest and prideful I’ve ever come in contact with.
Our tour group was equipped with anything and everything we could ask for. I felt safe in their hands and blessed to be accompanied by guides that offered a wealth of knowledge about their land, the wildlife, the people and their traditions.
Anyone who seeks a unique experience in land less traveled MUST check this company out, you will not be dissatisfied but rather most grateful!