Reviews

Sort By: Date Most Helpful Rating 21-30 of 101 Reviews
Nicolette   –  
United States US
Visited: July 2024 Reviewed: Jul 9, 2024

Email Nicolette  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Nicolette and not that of SafariBookings.
Bumpy start but great execution
3/5

The trip started as planned. I received help straightening out my flight and required documents for 30 dollars a person. The transfer ride was on time but cost 15 dollars coming from a few minutes outside of Nairobi (a rip off). When we arrived at the bus, it was filled completely and somewhat squished but as expected. Before leaving, the tour group notified me that I had an unpaid balance and when going to pay my 75 dollar balance (flight help for two people and a transfer fee), I was told that I owed an additional 50 dollars because they forgot to add a surcharge on the credit card I originally paid with. Arguing over this delayed the start of the trip by about an hour and left everyone frustrated. After leaving, everything was smooth again. The guide was friendly, made sure we were comfortable and had everything we needed. We stopped for self serve lunch at restaurants and were provided food but not drinks. When arriving at the park everyone’s passports were collected and taken out of sight for over ten minutes for check in. That was alarming, but worked out. Our tented cabin was double layered and did surprisingly very well keeping out bugs and rain. The room had a full sized bed and a twin bed, both canopy styled with netting to also keep out bugs. We had a bathroom with a flushing toilet, but the shower nozzle didn’t work. Also coming during a rainy season meant black outs and inconsistent WiFi access. Our things seemed to be left untouched when leaving for the safari run. The guide was enthusiastic and dedicated to finding all the interesting scenes. He made sure to get as close as possible and made sure we had the best angle to see everything and get good pictures. He gave brief synopses on the animals and answered all our questions. He was a fantastic driver and knew his way around the park and how to get through the muddy patches without getting stuck. I would definitely go again but I would pack tons of my own snacks and liquids, and I would pay for everything in cash and refuse any additional services.

Chris   –  
United States US
Visited: June 2024 Reviewed: Jun 21, 2024

Email Chris

Very professional company and my guide was great!
5/5

The tour was reliable and my guide ensured we saw as much wildlife as possible! It was a great value for my money and less expensive than other tours I saw.

Tyron   –  
Malta MT
Visited: June 2024 Reviewed: Jun 9, 2024

Email Tyron  |  20-35 years of age  |  Experience level: first safari

Hardworking and helpfull
5/5

We spent 10 days in kenya masia mara,lake nakuru,lake navashia and amboselli, we booked with bienvenido tour and purity helped us through out and was very helpful and professional, our driver ERIC made the holiday much more memorable as he was very nice and made sure we saw all the big five. He knew all the animals and answered every question we had and made sure that we had a great holiday. Very happy with the service would recommend to every one to book with them and ask for eric as there driver, 10/10

Milena Suarez   –  
Ecuador EC
Visited: May 2024 Reviewed: Jun 8, 2024

Email Milena Suarez  |  20-35 years of age  |  Experience level: first safari

Fast attention
4/5

I discovered the operator online, at first I obviously had doubts, however, Kennedi helped me a lot with all her answers. The transfer was punctual, the Meals (8/10) and spectacular activities.
Thank you very much to the team, I hope to travel with you again soon.

(automatic translation from Spanish)

nagae   –  
Japan JP
Visited: May 2024 Reviewed: May 7, 2024

Email nagae  |  50-65 years of age  |  Experience level: first safari

good
5/5

In stead of rainy season
I could enjoy good 6 days safari

Dominika Kozáková   –  
Slovakia SK
Visited: February 2024 Reviewed: Apr 16, 2024

Email Dominika Kozáková  |  20-35 years of age  |  Experience level: first safari

Great
5/5

Everything was great and also our guide Derik was amazing. Also the Communications was quick.

Kaloyan   –  
Bulgaria BG
Visited: March 2024 Reviewed: Apr 15, 2024

Email Kaloyan  |  35-50 years of age  |  Experience level: 2-5 safaris

Everything was perfect!!!
5/5

Excellent tour organisation!!! Really friendly guide!!! Strongly recommended safari agency!!!!

James   –  
United States US
Visited: March 2024 Reviewed: Apr 10, 2024

Email James  |  20-35 years of age  |  Experience level: first safari

Wonderful tour in Nairobi
5/5

From start to finish the tour operators were amazing. Very communicative, flexible, and during the tour they were knowledgeable, friendly, and skilled with navigating the national park. Wonderful experience overall!

Domel Grewal   –  
United Kingdom UK
Visited: April 2024 Reviewed: Apr 2, 2024

Email Domel Grewal  |  65+ years of age  |  Experience level: first safari

Every thing was perfect 👍
5/5

Everyone and everything was extremely good
I couldn’t have asked for more 👍🙏

Igor   –  
Estonia EE
Visited: March 2024 Reviewed: Mar 24, 2024

Email Igor  |  50-65 years of age  |  Experience level: first safari

The best tour operator.
5/5

Excellent service, reliable comfortable transport and the most experienced drivers/guides.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 79
  • 4 star 11
  • 3 star 3
  • 2 star 4
  • 1 star 4
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