Reviews

Sort By: Date Most Helpful Rating 21-30 of 285 Reviews
Theresa   –  
United States US
Visited: August 2024 Reviewed: Aug 7, 2024

Email Theresa  |  65+ years of age  |  Experience level: first safari

Saw the big 5 and so much more!
5/5

Great me patience. Abdul was the greatest your guide. Saw the big 5 and so much more. This was my first safari and I was greatly satisfied with Hyrax Safari. The cost was reasonable, the set up great with Roselyn, and they made sure that everything went smoothly. I would recommend this company. Great experience!

Aditi   –  
India IN
Visited: July 2024 Reviewed: Jul 22, 2024

Email Aditi  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent and accommodating
5/5

We were very happy and satisfied with the services provided by Hyrax Safaris to our small 3 person group.

Irene, the associate working with us, was extremely responsive to all our queries regarding the safari booking and was a real help in our decision to go with Hyrax.

Sammy, our driver and guide throughout the 6 day Safari was fantastic. Right from the pickup at the airport to the pit stops and picnic lunches on the road, and making sure that we had amazing wildlife sightings all the time.
Very calm and good natured all the way, and answered all our small queries, making sure to drop us off safely at the airport at the end of our very exhilarating trip.

Will definitely recommend this agency , overall it was great value for money.

Eman Ersheid   –  
United Arab Emirates AE
Visited: July 2024 Reviewed: Jul 15, 2024

Email Eman Ersheid  |  20-35 years of age  |  Experience level: first safari

Perfect
5/5

I'm so glad that I chose Hyrax Safaris agency. The Driver Johnny was very professional with amazing driving skills. We had the chance to see the all the animals except one. Also, Ms. Irenne was very helpful and answered all of my questions. Highly recommended.

Ruth   –  
United States US
Visited: June 2024 Reviewed: Jun 30, 2024

Email Ruth  |  35-50 years of age  |  Experience level: first safari

Hyrax Safaris delivers excellent service for a trip of a lifetime.
5/5

My friends and I experienced a wonderful and unforgettable trip to Africa organized by Roselyne of Hyrax Safaris.

Hyrax Safaris worked with us to create an amazing itinerary! It was a perfect blend and mixture of adventure, relaxation and cultural immersion. We traveled to several destinations and each of the accommodations and excursions were perfect. The safaris were outstanding and breathtaking! The tour guides (Tony and Joshua) were extremely knowledgeable about the destinations we visited; they offered insightful information about the local culture, wildlife, and history. Their personality and enthusiasm truly enhanced our experience.

The memories that occurred I will cherish. I cannot thank Hyrax Safaris enough for the exceptional service and experience provided. Their attentiveness to details, responsiveness and communication made working with their company wonderful. I highly recommend Hyrax Safaris.

Tina Manandhar   –  
Nepal NP
Visited: June 2024 Reviewed: Jun 30, 2024

Email Tina Manandhar  |  35-50 years of age  |  Experience level: 2-5 safaris

Hyrax - Exemplary! Professional service, care and outstanding communication.
5/5

Pre-travel: I researched on Google and Safaribookings before planning my trip. After reviewing many options, I chose Hyrax, and it was a fantastic decision! Shout out to Irene! She provided prompt responses, customized planning, and thorough care, answering all my travel questions.

Safari: Brian, our safari guide, was very knowledgeable about the landscape and super friendly. We were lucky to have Edwin, an amazing and down-to-earth safari guide, join us. I stayed at the Ashnil Mara Camp, which was excellent! Brian and Edwin shared fascinating insights about the animals and their behaviors, taking great care of us throughout the tour. Everything was professionally handled!

Travel tips:
1. It is very safe. I had some nerves seeing photos on Google and being in an open Land Cruiser in the jungle, but as long as you stay inside the van and follow your guide's directions, it is very safe!
2. Always go with a trusted travel agency. If it's your first time, I highly recommend Hyrax. You'll receive professional advice with no hidden costs.

Val L   –  
United States US
Visited: June 2024 Reviewed: Jun 23, 2024

Email Val L  |  50-65 years of age  |  Experience level: first safari

Amazing trip with Hyrax! Thank you Roselyn, Tony & team
5/5

First, visit Kenya and the warm inviting Kenyans. Second, choose Hyrax when you go.

We wanted to use a local tour company and were recommended to Hyrax by a friend from the US. Roselyn, Tony and the team of drivers and guides were very experienced, professional, knowledgeable, fun and easy to relate to.

Roselyn planned/arranged our 2 week itinerary, which included Masaai Mara for safari, Nakuru National Park, Lake Naivasha, and Diani Beach. We also spent a few days at the start and end of our trip in Nairobi. Our travels from place to place were seamless and safe. Hyrax’s safari jeep was very clean, spacious and comfortable. Our group had some change requests during planning and after arrival and Roselyn was responsive and accommodating. She was also very accessible during our visit and easily reachable via phone or text.

We chose the luxury accommodation package, that included drivers and guides for each leg of our trip (including airport pickup and drop off). We stayed at places that exceeded our expectations. Ashnil Mara Camp and Swahili Resort at Diani Beach were particularly breath-taking with superb service. We also had very good stays at the hotels in Nairobi where hotel staff was very helpful and welcoming

Tony, our safari driver, made our safari memorable and fun. Every day of safari was amazing. We observed other drivers and he was simply the best out there! Tony knows his way around the parks and is extremely knowledgeable about the animals (from the Big 5 to individual bird species). He also has a keen ability to spot and get safely positioned for the best views and photographs of the animals. We captured phenomenal pictures and videos. While on safari, we decided to do a balloon ride and Tony quickly connected us with a top notch company that he trusted. We also got to discover his “quiet humor”.

Our guided tours of beautiful Nairobi were very enriching and well organized. We learned so much about Kenya’s history and current culture.

I’ve recommended Hyrax to friends and family and highly recommend them to anyone traveling to Kenya. The experience with them, end-to-end, was wonderful.

Minako Hori   –  
Japan JP
Visited: June 2024 Reviewed: Jun 22, 2024

Email Minako Hori  |  20-35 years of age  |  Experience level: first safari

Amazing
5/5

The safari tour with Ben was absolutely wonderful. He is an excellent driver, navigating the rough roads safely. Even when issues arose, he handled them skillfully and provided alternative solutions. Thanks to him, we were able to see so many animals. We are truly grateful.

Tonya   –  
United States US
Visited: June 2024 Reviewed: Jun 20, 2024

Email Tonya  |  50-65 years of age  |  Experience level: first safari

Hyrax Safari offered a memorable, amazing experience!
5/5

My friends and I visited Kenya for the first time and really appreciated Hyrax Safari helping us with recommendations for a 14-day safari, beach and city excursion. The staff team were all very friendly, knowledgeable and accommodating throughout our time in Kenya — what a beautiful and very special country and people. We will definitely come back to visit again soon!

Isaiah   –  
United States US
Visited: June 2024 Reviewed: Jun 18, 2024

Email Isaiah  |  20-35 years of age  |  Experience level: first safari

Amazing, Curated Experience!
5/5

Hyrax quickly rose above other companies for their professionalism and quality customer support. As we were shopping around, we quickly discovered that Hyrax was timely and detailed in their responses, ensuring we had every question answered in a satisfactory manner. They helped us choose the lodge that best fit our budget and wants, and they were communicative throughout the experience. In fact, we ran into a snag with the lodge operator and Hyrax acted swiftly to find us a suitable alternative, (and even had the original lodge grant us a complementary experience), so that our overall experience was not tainted. Finally, the driver (Ben) was world-class. With his numerous years of experience, he was able to deftly navigate the Mara while sharing expert insights. Thanks to him, we saw soooo many animals and got picturesque memories that will last a lifetime. 10/10 experience!!!

Racheal   –  
United States US
Visited: June 2024 Reviewed: Jun 18, 2024

Email Racheal

Sammy was knowledgeable, great personality and fit in with my family. We felt safe and comfortable
5/5

This trip was a graduation present for my son. I am so glad I chose Hyrax Safaris as our agents. I had a great experience with Hyrax as a company. The price was fair in comparison to companies of their caliber. They communicated regularly and answered all questions promptly. The tour guide was great and very knowledgeable about wildlife and Kenya as a whole. I plan to use them to visit other parts of the country.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 259
  • 4 star 19
  • 3 star 3
  • 2 star 1
  • 1 star 3
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