Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 1,092
  • 4 star 63
  • 3 star 6
  • 2 star 2
  • 1 star 2

Sort By: Date Most Helpful Rating 1-10 of 1,165 Reviews
Jen and Ste   –  
United Kingdom UK
Visited: June 2024 Reviewed: Jul 2, 2024

Email Jen and Ste

They provided the best guide king Julius
4/5


If the review was about our guide only I'd give 10 stars.

Julius was absolutely superb , kind, funny, knowledgeable, and got us so respectfully close to get us those picture perfect moments we dreamt of . Julius was considerate with each different member of the group and catered for every bodies needs constantly with a smile and a sense of humour.

Axis themselves were well priced , their accommodation choices were superb we stayed at the Sopa lodges and they are nothing short of perfect ( we even got engaged in one )

My only negative is that their communication styles need to be improved , and their logistics of where guests are staying need to be considered more .

However Julius made our trip into a dream come true .
Thank you Julius .

Maighread   –  
United Arab Emirates AE
Visited: June 2024 Reviewed: Jul 1, 2024

Email Maighread  |  20-35 years of age  |  Experience level: first safari

Very friendly and knowledgeable
4/5

Had a great time. Joel was very helpful and friendly. He gave us lots of information. Would definitely recommend

Thumaty   –  
United Arab Emirates AE
Visited: June 2024 Reviewed: Jul 1, 2024

Email Thumaty  |  35-50 years of age  |  Experience level: first safari

Customer friendly
4/5

We went on $360 per person experience for a 3D/2N trip to Masai Mara.
A huge shout out to Ms.Monica who handled every tiny query of ours with much patience.Her approach was precisely the reason we went ahead with Axis Africa.
Our stay was super comfortable but with a few issues such as the leaking toilet floor which eventually got sorted out to a certain extent.
The local food was great.
Our driver Saddam was very courteous and respectful.
Our trip to the Masai village was the highlight for our daughter as she loved interacting with the locals.

Kevin   –  
United States US
Visited: June 2024 Reviewed: Jun 30, 2024

Email Kevin  |  20-35 years of age  |  Experience level: first safari

A patient, understanding, and friendly tour operator
5/5

The game drive and accommodations were excellent. As a solo traveler, I was nervous at first but the group I joined and the tour operator were all very friendly. We were able to see plenty of different animals, and some of them even got close to the vehicle! It was such a good experience, and we had a great tour operator. J would recommend 10/10

Kate   –  
United States US
Visited: June 2024 Reviewed: Jun 29, 2024

Email Kate  |  50-65 years of age  |  Experience level: 2-5 safaris

3 day safari tour
5/5

Our tour guide, Jack, is very nice, patient, professional, and knowledgeable of local flora and fauna. We learnt a lot from Jack. He knows almost all kinds of birds, trees and animals we found on the way. We feel very safe and enjoyable during 3 day safari tour. He knows exactly where and when to find animals and always have best spots for us to watch the wildlife.

Highly recommend Jack and the Axis Africa Safaris tour company. Definitely will book another tour with Jack and the company next time.
Sent from my iPhone

TramAnh   –  
United States US
Visited: June 2024 Reviewed: Jun 29, 2024

Email TramAnh

It is wonderful trip with excellent services!
5/5

I love this trip so much! Our Tourguide, Jack is very professional, nice, friendly, informative, patient, and passionate for his job!!! He answered to all our Qs about everything, such as animals, plants, culture, traditional, and local people in detail. He is always to find a good spot/position/angle of the best view of all animals. We could watch almost of all animals here that is fantastic! Plus, he is also careful and safe driver! Thanks so much to Axis Africa Safaris and Jack to make my trip!

HOANG MAI ANH   –  
Vietnam VN
Visited: June 2024 Reviewed: Jun 29, 2024

Email HOANG MAI ANH  |  50-65 years of age  |  Experience level: first safari

Friendly and responsible operator
5/5

Friendly tour organizer. They do their job well. We are satisfied with their service

Nicole   –  
Germany DE
Visited: June 2024 Reviewed: Jun 24, 2024

Email Nicole  |  20-35 years of age  |  Experience level: first safari

Very lovely safari trip
4/5

Intent on a three day (two nights) trip to Maasai Mara, accommodated at Mara Chui resort.
The communication prior the trip was excellent. I received a quote in less than a day and all my questions were answered promptly via WhatsApp.
The tour itself was very nice thanks to our guide Kelvin. We saw four of the big five and Kelvin could answer all our questions.
Improvements could be made regarding the safety of the vehicles. Seat belts in the safari vehicle were not working but more concerning was the car that took me to the airport after the safari. In the end, I arrived safely but it made me quite nervous during the ride to the airport.
Other than that, I can fully recommend axis safari!

Nideesh kumar   –  
United Arab Emirates AE
Visited: June 2024 Reviewed: Jun 23, 2024

Email Nideesh kumar  |  35-50 years of age  |  Experience level: 2-5 safaris

Superb
5/5

My name is Nideesh Kumar, a Middle East airline/transportation professional, and I recently had the pleasure of embarking on a 3-day trip to Kenya's Masai Mara with Axis Safari. This unforgettable experience was made all the more special by our exceptional guide, Ken, and the support of Ms. Monica from Axis Safari.Professional and Well-OrganizedAxis Safari's organization and attention to detail were evident throughout the trip. Every aspect, from accommodation to the daily safari schedules, was meticulously planned, ensuring we made the most of our time in the Masai Mara. A special thanks to Ms. Monica for clarifying every doubt and ensuring a smooth experience.Exceptional Guiding by KenKen's expertise and passion for the wildlife and culture of Kenya truly stood out. He had an incredible ability to spot animals, making sure we didn't miss any of the Big Five. His explanations were insightful, and he patiently answered all our questions, making the safari both educational and exciting.Memorable Wildlife EncountersThanks to Ken's sharp eyes and deep knowledge of the park, we had the privilege of witnessing some breathtaking moments, including a lioness with her cubs and a spectacular wildebeest migration. Ken's respect for the wildlife and the environment was apparent, and he always ensured we observed from a safe and respectful distance.Comfort and HospitalityThe accommodations arranged by Axis Safari were comfortable and perfectly suited for our needs. The staff was welcoming and attentive, and the food was delicious, offering a taste of local cuisine. Ken's hospitality extended beyond the safari drives; he ensured we were comfortable and well-cared for throughout our stay.Cultural ImmersionIn addition to the incredible wildlife, Ken introduced us to the local Maasai culture. We had the opportunity to visit a Maasai village, which was a highlight of our trip. Ken's connections and respect within the community allowed for a truly authentic experience.In SummaryOur 3-day Kenya, Masai Mara trip with Axis Safari and guide Ken exceeded all expectations. Ken's knowledge, enthusiasm, and dedication made this trip truly special. We returned home with unforgettable memories and a deep appreciation for Kenya's natural beauty and rich culture. A heartfelt thanks to Ms. Monica for her invaluable assistance.We highly recommend Axis Safari and Ken for anyone looking to explore the wonders of Kenya. Thank you for an amazing adventure

Noorah   –  
Canada CA
Visited: June 2024 Reviewed: Jun 22, 2024

Email Noorah  |  20-35 years of age  |  Experience level: first safari

Amazing - once in a lifetime
4/5

I want to thank ROBIN for taking care of me and the group during the once in a lifetime safari trip from June 14-18. As a female travelling solo for the first time in Kenya, he really made me feel safe and comfortable! I love that my stuff was actually safe in the car and the accommodations especially since I was carrying my camera and telephoto lens for the first time. What I also loved was he always had water available which was great and much needed. This was my first safari so of course I'll never forget it and he is a part of that.

We saw 4 of the big 5: elephants, lions (lots of them), buffalo, and rhino. Just didn't see the leopard but we saw a beautiful cheetah! He made sure to try to make everyone happy --- stopped for the birdwatchers, the giraffe lovers, and just the general request take the amazing Masai mara scenery in --- thank you for stopping for the sunset!

We saw so many animals - it was like seeing them and learning about them for the first time. Truly a magical experience.

Thank you Robin for your cool personality and for the great adventure. Hope to see you again!
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Why 4 stars instead of 5:

1. I hope the tour can be more accomodating to Muslims - one of the restaurants said that everything was halal except the chicken-- I would've eaten it by mistake if I hadn't asked. I was initially told that everything will be halal. A lot of hotels weren't aware of what halal was.... Not sure how this works...

2. Last hotel --- Chambai Safari in Navaisha-- had a glass window like blinds in the bathroom where anyone could see and look into the bathroom!! Please take note to not place any guests there until this is resolved as that's unacceptable. Rest of the accomodations were great!! Especially the resort with the massage -- Jennifer was amazing. The lenchada camp exceeded expectations --- clean - hot showers - decent regular food

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 1,092
  • 4 star 63
  • 3 star 6
  • 2 star 2
  • 1 star 2
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