The Wayfairer team training in our UK office
Wayfairer Travel
- Offices In:
-
United Kingdom
United States
Thailand
- Size:
- 20-50 employees (Founded in 2012)
- Member Of:
- ATTA, ATOL & ABTOT
- Tour Types:
- Custom luxury tours that can start every day
- Destinations:
- Price Range:
- $953 to $2,414 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
US
Email Steve | 65+ years of age | Experience level: first safari
Amazing safari. Exceeding my expectations!
Going on a Safari was the only thing on my bucket list. Found Wayfairer online and contacted them because of their excellent ratings. Maggie did a great job in making suggestions and formulating our itinerary. Toon helped with the actual details of our trip in Botswana. Prompt answers to my many questions. Initiated communication a number of times. Actually safari was unbelievable. From guides, to camps , to locations, to accommodations and food were all 5 star. Each of the 3 camps we stayed at were very different in terms of environments and terrain. Gave us a broad experience of Botswana and her animals , vegetation, water and terrain. And Victoria Falls, at the beginning, took our breath away. My only input would be giving a more customized "things to pack" list, that takes into consideration the season of travel and the locations. But a great 9 days and would not hesitate to use Wayfairer again. Highly recommended
SG
Email Melanie | 50-65 years of age | Experience level: 2-5 safaris
They are highly professional and understood what we wanted to a tee
Wayfairer helped us to plan a trip of a lifetime to 3 National Parks in Tanzania. The pace, accommodation at the Nomad lodges, sequencing and connections were all perfectly orchestrated and reflected exactly what we had asked for. Chanelle remained responsive and contactable throughout and we are especially grateful for that.
Wonderful
I needed assistance planning a trip to Canada with my son, and Shelly from Wayfairer Travel's UK office was absolutely fantastic. She expertly guided us in planning a journey from Vancouver, through British Columbia, across the Rockies, and finally to Toronto. Just a few days before our flight to Vancouver, wildfires broke out in Jasper, which could have disrupted our plans. However, the Wayfairer team, especially their U.S. office, quickly stepped in and seamlessly adjusted our itinerary. We were able to enjoy the Rockies while staying safe and away from the affected areas.
I’m incredibly pleased with the team and want to extend my heartfelt thanks to them for their exceptional support. A special shout-out to Shelly and Toon for making our trip memorable and stress-free!
US
Email JoAnn | 65+ years of age | Experience level: 2-5 safaris
Wonderful experience with wayfairer
I have been on several safaris. This is my first with wayfairer. I will definitely book with them again. Very responsive, answered questions promptly, made suggestions based on what my friends and I were looking for.
Excellent trip
Wayfairer did a great job organizing our trip with amazing lodges and activities. The transportation was extremely well planned and we always felt safe and well looked after.
MX
Email Jesus | 50-65 years of age | Experience level: 2-5 safaris
Acurate and very professional.
All the documents, itinerary, comunication and customer service was impecable!
US
Email Patty | 65+ years of age | Experience level: 2-5 safaris
Apps. When we had questions they answered them very quickly.
The safaris were excellent. Got very close to all the animals. Everything was on time. The hotels and lodges were unique. Food and service excellent.
Email Rachael | 35-50 years of age | Experience level: 2-5 safaris
Dream holiday come true
This was our first ever organised holiday and it was perfect. From the moment I started talking to the team at Wayfairer, our itinerary planning, the travel pack and support throughout. Each destination was unique, each camp just wonderful with incredible teams, guides, trackers, and facilities. Each lived up to the expectations and then. The wealth of knowledge shared with us out on safari was incredible and helped us understand the environments we were exploring. At each location we saw different animals, birds and plant life. The sounds of each camp were completely different. Each and every sunset special.
Thank you to each and every member of Wayfairer and the associated camps we experienced.
Email Lynn Greig | 65+ years of age | Experience level: over 5 safaris
Excellent, well-organised customised tour of Madagascar
I chose Wayfairer to organise our recent trip to Madagascar because their suggested itinerary was what I had been looking for. We were not disappointed. During the planning stage they communicated promptly, and quickly resolved my queries. In Madagascar, we had impeccable service from the local company that looked after us. The accommodation was first-class, pick-ups and drop-offs were punctual, and our guides were excellent. Our Madagascar experience was everything we had hoped for. I would happily book with Wayfairer again.
US
Email Mikael | 50-65 years of age | Experience level: 2-5 safaris
Bait and switch
We are 3 weeks into a trip with Wayfairer. So far they have greatly disappointed us. We requested, had confirmed and paid for 5 star lodgings. The average price we paid is $3,500 per day. They have put us in primarily $200-300 a night hotels.
We have multiple times asked them to correct hotels. They have corrected 2 hotels after we pointed out the big discrepancy. They have done nothing proactively.
Today we are checking into a $200 a night hotel by the airport. We are staying over night in Johannesburg for no reason. Their lack of planning has us here needlessly. We are taking a shuttle to a distant hotel when there is a hotel at the airport.
I am with my pregnant wife and our two children. I could not even have imagined such a bad experience for our family.
We feel ripped off. They claim to be a luxury travel company and they demand full payment up front. Then they book you in cheap hotels.
We believe that we have been scammed. Be warned.