Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 181
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 6

Sort By: Date Most Helpful Rating 1-10 of 191 Reviews
Faith   –  
Kenya KE
Visited: October 2024 Reviewed: Oct 22, 2024

Email Faith  |  20-35 years of age  |  Experience level: first safari

He was very witty and well programmed. He made the whole tour easy for us ,ready to help where need
5/5

Safari Update gave us an exceptional experience in the Conservancy.
Every single step was well thought for and executed in excellence from the beginning of the journey till the end.
I definitely look forward to going for more trips with them.

Ruxandra   –  
Romania RO
Visited: October 2024 Reviewed: Oct 16, 2024

Email Ruxandra  |  35-50 years of age  |  Experience level: first safari

Amazing tour with guide James Jichina
5/5

This tour was amazing for us, starting with the very good communication with Silas via Whatsapp to organize and then with James Jichina, our very skilled and caring guide. With him we saw the big 5 and lots of other animals, especially lions in action (trying to hunt, eating and mating). Enkorok Camp was beautiful, the accomodation is clean and comfortable and we had a very good time in this safari. I 100% recommend Safari Update Travels and James Jichina!

Elena   –  
Germany DE
Visited: September 2024 Reviewed: Oct 6, 2024

Email Elena  |  20-35 years of age  |  Experience level: 2-5 safaris

Most beautiful experience in our live
5/5

We went on a 3-day safari in the Masai Mara National Reserve with Safari Update Travel. We booked the tour from Germany. The communication in advance was super straightforward and all questions were answered within a few minutes. Also the payment was problem-free. We can only say one thing about the tour itself: WOW! Everything went perfectly from start to finish. Our guide was very experienced and professional. Our tour group was also just perfect. We had so much fun in the 3 days that we were sad at the end that this tour was now over. We were very lucky in the park itself. From elephants to lions and cheetahs to rhinos and hyenas, we really saw everything. Our guide Fred always tried very hard to take us to the best places and shared a lot of background information with us. Our highlight was watching 5 cheetahs eating and spotting the rare rhino. The Jambo Mara Lodge, where we stayed overnight, was also excellent. We can really recommend this tour to everyone. It couldn't have been better. Thank you very much!

Faith   –  
Kenya KE
Visited: September 2024 Reviewed: Sep 24, 2024

Email Faith  |  20-35 years of age  |  Experience level: over 5 safaris

Awesome
5/5

I had a lovely time at Dubai. Everything was well organized to the core. Met awesome people and made great memories. 100% recommend.

John Daryl   –  
Germany DE
Visited: July 2024 Reviewed: Aug 16, 2024

Email John Daryl  |  20-35 years of age  |  Experience level: first safari

GREAT SERVICE!!ENJOYED MY TIME
5/5

I'd like to thank Safari Update Travels for an amazing trip we had during the 1st week of July. I had some concerns transferring money to the unknown company but on fact everything starting from meet&greet in the airport and to the end of our travel has been perfectly arranged. Special thanks to our driver Nelson which was very patient and punctual.

We had amazing 7 days of safari travelling around various parks and staying in amazing hotels. In my opinion the the route was organized in a best possible way and we managed to see 5 different places in 7 days.
The weather was perfect. Parks were not crowded at all by that period of year while there were plenty of animals in all the parks.

It was a big surprise for us to get same pleasant gifts by the end of our tour.

Frank   –  
United States US
Visited: July 2024 Reviewed: Aug 14, 2024

Email Frank  |  20-35 years of age  |  Experience level: first safari

AMAZING SAFARI
5/5

Safari Update Travels facilitated our first trip to the continent and it couldn’t have been a more wonderful experience. We prioritized working with a local firm and they listened to our budget and what we wanted to do, where we wanted to go, our priorities, etc., and planned and executed a perfect itinerary with resort stay, safari, wildlife spotting and so much generosity and care. We highly recommend booking with them!

Joe   –  
United States US
Visited: July 2024 Reviewed: Aug 8, 2024

Email Joe  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Joe and not that of SafariBookings.
I recommend avoiding this tour operator
1/5

We took a family trip with this operator in July of 2024. We paid more than was required by the operator and the operator has since refused to refund us the overcharge. The operator has also been unpleasant to deal with. I recommend avoiding this tour operator and finding a different tour.

Giulia   –  
Italy IT
Visited: July 2024 Reviewed: Jul 29, 2024

Email Giulia  |  35-50 years of age  |  Experience level: first safari

Helpfulness and kindness! The driver was very nice
5/5

Our experience was amazing! The tour operator has been very helpful since the beginning to support us for the planning of the trip. During all the time of the safari the driver has been very nice and interested in showing us as many animals as possible. The lodge was comfortable and the food delicious. We recommend this tour operator!

Wenwei   –  
China CN
Visited: June 2024 Reviewed: Jul 2, 2024

Email Wenwei  |  35-50 years of age  |  Experience level: first safari

Easy-going, responsible and friendly
5/5

Three of us browsed safari trips in April. Silas responded to our requests proactively and showed flexibility in adjusting the plan, especially after the flood in Kenya in May. We feel assured before we set off the journey.
During the journey, our guide George showed good knowledge about the animals and the geography of the places we go. He is organized and prompt every day. It was very pleasant to chat with him on anything on the road.
We have been to Masai Mara, lake Naivasha and Amboselli in a 5 nights 6days trip. It may be our luck, or George’s professionalism and communication skills, we have seen almost all the animals we wished to see before the trip, and beyond.
The only pities are: 1) we didn’t see rhinos, herd of spotted hyena; 2) we were late for the planned trekking in Naivasha though we could have got there earlier if the guide check the closing time beforehand and we left our lodge earlier.
All in all we had good time and felt that we were taken good care of. The price we paid was good for its value.

Andrzej   –  
Poland PL
Visited: June 2024 Reviewed: Jun 30, 2024

Email Andrzej  |  35-50 years of age  |  Experience level: first safari

Wonderful experience, very well planned, exceptional guide
5/5

Great Safari in Masai Mara, Lake Nakuru, Lake Naivasha and Amboseli. John, our guide, was exceptionally committed to making our safari unforgettable. He knows the parks, animals and their customs very well which allowed for spotting all interesting animals in the parks visited. He is also a great and wise person. He taught us a lot about Kenya and made the safari even more interesting. John is also a skillful safari driver which cannot be underestimated when spending hours driving on bumpy roads.
The camps and lodges selection met our expectations and the food was good. My wife and my kids rated the overall experience as one of the best holidays in their lives. I feel the same.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 181
  • 4 star 3
  • 3 star 0
  • 2 star 1
  • 1 star 6
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