Reviews

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Rajnish   –  
United Arab Emirates AE
Visited: July 2024 Reviewed: Jul 10, 2024

Email Rajnish

Outstanding.
5/5

Sebestian our tour guide made our entire trip awesome. He was through professional and took utmost care of our comfort and convenience.
He distinctively planned our tour.
Thanks Silas for crafting our trip.

bill k   –  
United States US
Visited: June 2024 Reviewed: Jul 10, 2024

Email bill k  |  50-65 years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of bill k and not that of SafariBookings.
I Would Not Use This Company Again
2/5

I reached out to Apodiformes Adventures to book a private three day tour that included two nights in Amboseli National Park including 4 game drives over three days, transportation from Diani Beach to Mombasa train station, train tickets to Emali station (near Ambolseli), and finally transportation to Nairobi. Peter quickly responded and I started communicating with him to work out the details. After a few days of emails and what's app texts back and forth we agreed upon the details. One of the conditions was that we could pay with a credit card which we did for the initial deposit. Later however, he said he wanted to balance to be paid in cash in USD on arrival. I told him that wasn't possible because we were going to be in Africa for several weeks prior to this tour and didn't want to carry that much cash with us. Eventually he agreed to let us pay in credit card but insisted on an additional fee that wasn't previously agreed upon. This wasn't a deal breaker but in was the first in several instances where things weren't quite as initially stated.

Getting to the Mombasa train station and onto the train was an absolute fiasco. Our driver was supposed to pick us up at our hotel in Diani beach at 5am on Saturday in order to catch the 8am train. At 5am the driver was not there. This is where it gets tricky because at 5am (in the pitch black of night) there was a driver waiting at the hotel apparently arranged by the hotel. We got into his car and started driving. About :30min into the trip I asked him about the train tickets. He was confused because he thought he was taking us to the airport. At this point, I wasn't able to get a strong enough cell signal to call or text Peter, but the driver was able to finally get him on the phone. There was a lot of back and forth (and yelling) in Swahili over several calls that I didn't understand.

Once we did get to the train station, the plan was to wait for the other driver who we were told was an hour late getting to the hotel in Diani and he would come and give us the train tickets. This was not a good solution. First off security at the train station did not want us hanging around the parking lot. They said we had to either go thru the initial security check or leave. The train station was extremely chaotic. There were hundreds of people pushing and yelling and trying to get thru and we couldn't find any workers who spoke English to help us and I still wasn't able to use my phone. Peter and the other driver were trying to call me but none of the calls or texts were coming thru.

Eventually we did find a security guard who spoke enough English and was willing to help us. He took us thru security despite us not having tickets or a confirmation, and got Peter on the phone using his own phone. Peter then sent him copies of the ticket confirmation. He then whisked us into the lobby and told us to wait while he went and printed the tickets. Great! He came back gave us the tickets and pointed us to get in line. We waited in the line but when we got up front we were denied because Peter sent the guard the wrong ticket confirmation! The guard was gone and we were back to square one without tickets.

Keep in mind that the station is complete mayhem. At this point we tried to buy new tickets but the train was sold out. I was able to convince a ticket agent however to look up our names and reprint the tickets. This was much harder then it sounds but eventually they were able to do this but we had to pay an additional re-printing fee.

The original agreement included the transportation to the station and the train tickets, but we ended up having to pay the driver and the ticket re-print fee which was 30% of the price. When I asked Peter to reimburse us for these expenses he refused to do so basically blaming me saying it was my fault even though his drive wasn't on time.

We were met in Emali by David who would be our guide in Amboseli. David was wonderful. We thoroughly enjoyed ever minute with him especially the game drives.

We spent 2 nights at the Kibo Safari Camp and were supposed to do 4 game drives. One on the Saturday of arrival, two on Sunday, and one on Monday morning before heading to Nairobi by auto. However on Monday morning we were picked up in a vehicle (with a different driver) not suited for safari, so we headed to Nairobi without doing that fourth game drive. This wasn't a huge deal, but it was part of the agreement and payment. I never heard anything from Peter about this. In fact I never heard from Peter again after we arrived in Emali on the train. No follow up. I even waited three weeks to write this review to see if he or anyone from Apodiformes would contact me. Nothing.

This was not my first trip to Africa so I understand that stuff happens and things can go sideways. You have to be flexible. I get that, but the reason for this negative review is the lack of communication and follow up. The bottom line for me is that they over promised and under delivered which ended up costing us extra money out of pocket. I would not recommend Apodiformes Adventures.

Danielle Edwards   –  
Spain ES
Visited: June 2024 Reviewed: Jul 9, 2024

Email Danielle Edwards  |  35-50 years of age  |  Experience level: first safari

The best family adventure ever!!
5/5

I have to say I did have some concerns when booking this tour but once we met our guide Kevin all the concerns melted away!

Me and my family enjoyed a truly one in a life time holiday with apodiformes, everything was as they said and very punctual.
No hiccups and all went to plan.

We stayed at three camps enkorok mara, lake Nakuru and kibo safari camp. They all offered something different and we were very well looked after.
The animals were in abundance and we even found the big 6!

Thanks Silas and Kevin for making our trip truly amazing and we will be back!!

Imigin Shao   –  
China CN
Visited: June 2024 Reviewed: Jul 3, 2024

Email Imigin Shao  |  20-35 years of age  |  Experience level: first safari

Incredible experience and unforgettable memories
5/5

Our recent trip with Apodiformes Adventures was truly unforgettable. Their itinerary was perfectly planned, leading us to our dream hotel and providing just the right mix of adventure and relaxation. They responded quickly to our inquiries and made sure all our needs were met efficiently.

A major highlight was our guide, Sebastian. His sharp eyes could spot distant or hidden wildlife, making every safari thrilling. He was gentle, knowledgeable, and answered all our questions, teaching us a lot about Africa. Even on days with long transfers, Sebastian's planning ensured we always had a safari, making each day exciting.

The trip was filled with many memorable moments. Although we didn't see a cheetah this time, the amazing experiences and knowledge we gained have only fueled our desire to return to Africa.

Deki Wong   –  
China CN
Visited: June 2024 Reviewed: Jul 2, 2024

Email Deki Wong  |  20-35 years of age  |  Experience level: first safari

Punctual and reliable.
5/5

My recent trip to Kenya was absolutely exhilarating, leaving me yearning for more. Our meticulously planned itinerary took us to Tsavo West National Park, Lake Naivasha, Lake Nakuru, Amboseli, and the Maasai Mara. The vast savannahs and the incredible variety of wildlife we encountered were simply breathtaking. We saw majestic lions, elephants, giraffes, zebras, and many more. It made me wonder how awe-inspiring it would be to witness the Great Migration.
The accommodations were excellent, providing a perfect blend of comfort and luxury. After long days of bumpy game drives, it was a delight to enjoy sumptuous meals and unwind with a hot shower, which truly rejuvenated us for the next day's adventures.
A special mention goes to our guide, Sebastian. His dedication, punctuality, and keen eye for spotting wildlife made our trip even more memorable. His deep knowledge and network of information about animal sightings allowed us to experience numerous unforgettable moments.
Overall, this journey to Kenya was a perfect blend of adventure and relaxation, offering an immersive experience in one of the world's most magnificent natural settings. I can't wait to return and explore more of this beautiful country.

Sunnie Wang   –  
China CN
Visited: June 2024 Reviewed: Jul 2, 2024

Email Sunnie Wang  |  20-35 years of age  |  Experience level: first safari

an unforgettable 9-day safari trip with excellent service and unforgettable suprises
5/5

Our 9-day, 8-night safari trip was a very enjoyable and unforgettable journey. When booking the trip, Fredrick responded quickly and warmly, adjusting and communicating promptly based on our needs and questions. Our guide was Sebastian, and I have to say, he was the key to our perfect experience. His driving skills were superb, fast, and steady throughout. Communication with him was comfortable, and he had a great personality. Each day’s itinerary was comfortable and personalized. On the first morning of our safari in Tsavo, we saw many lions, which was especially thrilling. Whenever we received information, the immediate rush to the spot was exciting. On the morning of the hot air balloon safari, Sebastian picked us up directly at the bush breakfast location, which was very thoughtful and saved a lot of time. This travel experience was perfect, and we were reluctant to part ways. Looking forward to meeting again next time!

Doreen Song   –  
China CN
Visited: June 2024 Reviewed: Jul 1, 2024

Email Doreen Song  |  20-35 years of age  |  Experience level: first safari

Incredible 9-day Safari Adventures
5/5

Just finished my Safari journey and returned to Shanghai. Reflecting on my 9-day trip in Kenya, I feel a deep sense of longing and gratitude. Fredrick’s efficient coordination and prompt adjustments were amazing. He was enthusiastic and always responded to my questions timely and in detail. Additionally, he helped ensure Sebastian as our guide, which was one of the reasons I chose Apodiformes Adventures. Special thanks to Sebastian, the best guide ever. He was everything I hoped for—experienced, nice, patient, and responsible. His extensive knowledge of the animals and interesting insights into their habits taught me a lot. Sebastian’s well-planned daily itineraries made each day of my Safari wonderful. On the day 7, we saw all of the Big Fives and saw very closely with lions, including the male. This was my first Safari trip, and I hope to explore more in the future and see my favorite animal, the cheetah. Many thanks to Sebastian.

Vicky   –  
Hong Kong HK
Visited: June 2024 Reviewed: Jun 29, 2024

Email Vicky  |  20-35 years of age  |  Experience level: first safari

Easy to communicate
5/5

The 10-day in Kenya Safari is awesome.
Fredrick is a good tour organizer. He answered our queries quickly and replied to us quickly.
Our tour guide Wycliffe is fantastic. He is patient and detail-oriented. He knows a lot about animals. We can tell he is experienced as he has done this job from 2006. We enjoy the safari and we would love to recommend to our friends.

Simon Broom   –  
United Kingdom UK
Visited: June 2024 Reviewed: Jun 18, 2024

Email Simon Broom  |  50-65 years of age  |  Experience level: first safari

Book Book Book !!!
5/5

Frederick and his team are great for organising tailor made tours and safaris to suit your every need. What ever you want he will arrange. We had a great 5 days in Amboseli NP based in Kibo SC and our driver/tour guide Kevin was exceptional. Don’t look anywhere else, Apodiformes is the best. Asante Sana !!!

Lin   –  
Taiwan TW
Visited: May 2024 Reviewed: May 8, 2024

Email Lin  |  under20 years of age  |  Experience level: first safari

Excellent
5/5

Sebastian was great and the tour was amazing I ever have experience

Average User Rating
4.5/5
Rating Breakdown
  • 5 star 204
  • 4 star 12
  • 3 star 7
  • 2 star 4
  • 1 star 7
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