One of our experienced guide and staffs
Bienvenido Kenya Tours and Safaris
- Office In:
- Size:
- 10-20 employees (Founded in 1992)
- Member Of:
- American Society of Travel Agents
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $50 to $110 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
IT
Email Massimo | 65+ years of age | Experience level: over 5 safaris
Nice experience
I went on a safari in the Masai Mara with Bienvenido in the first week of August 2024. It was a great experience with other people inside a minibus adapted for the route in the savannah. I definitely recommend this Kenyan agency
BH
Email Jody | 35-50 years of age | Experience level: 2-5 safaris
Kennedy was extremely responsive, helping and advising on transfers and taxis.
We chose an 11 day Kenya and Tanzania tour and are a family of three. Kenya accommodation was permanent tents and budget hotels and Tanzania was camping in tents and some budget lodges. For us, this was perfect, but there are options to avoid camping in tents. The food was always good and lots of healthy options. Lunches in the National Parks was a particular highlight - particularly Tangarine National Park and the monkeys that stole our banana!
As for our guides and the safaris, we were blown away! James in Kenya was extremely knowledgeable and a reassuring presence, navigating tricky roads and late nights into campsites. We trusted him and enjoyed his company.
In Tanzania, we had different guides on different days. This was a good thing, as we had the insight of different people. We did have an issue one day, and this was very promptly resolved by Kennedy.
We absolutely loved this tour - it was an absolute highlight to experience the wildlife in such close proximity and have the advantage of such knowledgeable guides. We cannot recommend this tour enough and feel we also travelled within our budget. We have family memories that will stay with us forever.
QA
Email Nadine | 35-50 years of age | Experience level: first safari
Fantastic organization, caring Guide and amazing customer service
I definitely recommend this company. We did a 5 day shared Safari, Masai Mara/Nakuru/Naivasha. They worked out the best option for us, and the price was really good compared to other companies. Everything was well organized and worked smoothly. Kennedy was always quick to answer all of our questions before hand and Richard, our guide was absolutely amazing. I will always have fond memories of this trip.
PK
Email Kevin | 65+ years of age | Experience level: over 5 safaris
They were easy to deal with, communicated well and delivered on their promises.
I travelled with Bienvenido Kenya tours with my wife and 15 year old grandson. First, they were easy to deal with and communicated well. Kennedy was excellent. They made things very clear, Kim met us at the airport and was helpful. The drivers were safe, not like everyone else on the road! The tour guide, Maxwell was excellent, he communicated clearly, nothing was a bother to him and he was able to get us to great locations. We had a fantastic time. We ran into a terrible traffic jam on the way back to Nairobi but they got us to another vehicle and delivered us to our hotel. Plus, we saw 4 of the big five and had a wonderful experience. Thanks.
HK
Email Jessie | 35-50 years of age | Experience level: first safari
Enjoyable trip!
Simon and Jackson are excellent drivers! They are patient and very professional! We always have the best spots among all jeeps. We enjoyed the trip a lot and it is an eye opening experiences. Thanks!
CH
Email Vaishali | 35-50 years of age | Experience level: first safari
Very professional, kind, quick responder
Bienvenido Kenya Tours and Safaris tour I found online, first Purity than Kennedy than Alex and then Mustafa- I got to work with four individuals. They are all very co-operative and helpful. One of the clients lost phone and they called us after we reached home and made arrangement to get it back.
They help you to mold with your need. We did not get our luggage; they went extra mile to get to us on next day so we can have smooth journey.
I would say great company to give a try!
Best Luck
RO
Email Ioan | 35-50 years of age | Experience level: first safari
Safari
very quick to respond to our requirements and questions before the Safari. people of word that I recommend
US
Email Nicolette | 20-35 years of age | Experience level: first safari
Bumpy start but great execution
The trip started as planned. I received help straightening out my flight and required documents for 30 dollars a person. The transfer ride was on time but cost 15 dollars coming from a few minutes outside of Nairobi (a rip off). When we arrived at the bus, it was filled completely and somewhat squished but as expected. Before leaving, the tour group notified me that I had an unpaid balance and when going to pay my 75 dollar balance (flight help for two people and a transfer fee), I was told that I owed an additional 50 dollars because they forgot to add a surcharge on the credit card I originally paid with. Arguing over this delayed the start of the trip by about an hour and left everyone frustrated. After leaving, everything was smooth again. The guide was friendly, made sure we were comfortable and had everything we needed. We stopped for self serve lunch at restaurants and were provided food but not drinks. When arriving at the park everyone’s passports were collected and taken out of sight for over ten minutes for check in. That was alarming, but worked out. Our tented cabin was double layered and did surprisingly very well keeping out bugs and rain. The room had a full sized bed and a twin bed, both canopy styled with netting to also keep out bugs. We had a bathroom with a flushing toilet, but the shower nozzle didn’t work. Also coming during a rainy season meant black outs and inconsistent WiFi access. Our things seemed to be left untouched when leaving for the safari run. The guide was enthusiastic and dedicated to finding all the interesting scenes. He made sure to get as close as possible and made sure we had the best angle to see everything and get good pictures. He gave brief synopses on the animals and answered all our questions. He was a fantastic driver and knew his way around the park and how to get through the muddy patches without getting stuck. I would definitely go again but I would pack tons of my own snacks and liquids, and I would pay for everything in cash and refuse any additional services.
Very professional company and my guide was great!
The tour was reliable and my guide ensured we saw as much wildlife as possible! It was a great value for my money and less expensive than other tours I saw.
MT
Email Tyron | 20-35 years of age | Experience level: first safari
Hardworking and helpfull
We spent 10 days in kenya masia mara,lake nakuru,lake navashia and amboselli, we booked with bienvenido tour and purity helped us through out and was very helpful and professional, our driver ERIC made the holiday much more memorable as he was very nice and made sure we saw all the big five. He knew all the animals and answered every question we had and made sure that we had a great holiday. Very happy with the service would recommend to every one to book with them and ask for eric as there driver, 10/10