Reviews

Sort By: Date Most Helpful Rating 11-20 of 229 Reviews
Jose Fernandez   –  
Spain ES
Visited: August 2024 Reviewed: Aug 9, 2024

Email Jose Fernandez  |  50-65 years of age  |  Experience level: 2-5 safaris

Nice experience
5/5

We have just finished a 10-day trip organised by Golden Rwanda Safaris. The experience has been very positive, from the first contacts with Frank, the owner, to the last day of the trip.
Before talking about the trip, I want to say that the communication with Frank before arriving in Rwanda has been very easy, reactive and fluid. Depending on new ideas for activities, we were discussing with Frank and adapting the trip planning. The payment in two installments was also an easy step. Later, during the trip, when we came up with new activities, such as visiting a coffee plantation, it was also possible to adapt it so that it could be done.
The trip, at all times with its guide Mico, took us to Kigali, Nyungwe, Lake Kivu, Volcanoes National Park and Akagera National Park. Mico was always very attentive to the development of the trip. Punctual and efficient. Adapting to what we were discussing during the trip. Having an experienced guide makes the choice of activities and recommendations (such as the gorilla group to see) positive. All the activities have been very good, but I recommend one that is less known: the hike to the Bisoke volcano. A wonderful landscape and a good workout.
The choice of accommodations throughout the trip is very successful. Quality, from accommodation in tents in Akagera to very premium hotels like in Lake Kivu.
In short, if you decide to organize your trip with Frank and his team, you will have a very good experience. Rwanda has been our eighth country in Africa.
Thank you Frank. Thank you Mico.

(automatic translation from Spanish)

Stephen   –  
United States US
Visited: June 2024 Reviewed: Jul 29, 2024

Email Stephen  |  50-65 years of age  |  Experience level: 2-5 safaris

I recommend Golden Rwanda to all other travelers!
5/5

I researched a number of tour operators before selecting Golden Rwanda and I am very happy with my decision. I worked with Frank to create an itinerary that was well-tailored to my interests and fit within the 7 days/8 nights that I had available. Frank was very responsive to my questions and knowledgable. Golden Rwanda accommodated me as a solo traveller for a very affordable price, a service other operators did not offer. Taufique picked me up at the Kigali airport upon my arrival and dropped me 8 days later- safe and very satisfied with my Rwandan adventures. He greeted me each day with a smile and excitement for that day's activities. He was an extremely pleasant and knowledgeable guide who went out of his way to ensure that I had a well-prepared cappuccino every morning and a positive experience over-all. I really liked the accommodations that Golden Rwanda selected for me. Each was clean, comfortable, and offered good service and food. The activities were remarkable - trekking with gorillas, chimpanzees, and golden monkeys; kayaking on lake Kivu; and cultural activities such as the Kings Palace Museum. Transportation between locations was safe and comfortable. I found Rwanda to be a beautiful country and Rwandans to be warm and gracious. I particularly recommend the gorilla trek and, if possible, go more than once. I did it twice and each was a unique experience. I also recommend the Genocide Memorial in Kigali. It was informative, thought provoking, and extremely moving. I would book with Golden Rwanda again if given the opportunity and recommend them to other travelers.

Petros   –  
Greece GR
Visited: July 2024 Reviewed: Jul 27, 2024

Email Petros  |  20-35 years of age  |  Experience level: first safari

Good experience
5/5

Good authentic experience. The guide was very nice and made sure we had a good time

Danai   –  
Greece GR
Visited: July 2024 Reviewed: Jul 27, 2024

Email Danai  |  35-50 years of age  |  Experience level: first safari

Abu was the best driver we could ever have!
5/5

Amazing experience and unique pictures!! We enjoyed every single moment!

Iris   –  
Belgium BE
Visited: July 2024 Reviewed: Jul 26, 2024

Email Iris  |  50-65 years of age  |  Experience level: first safari

It is a fantastic, super friendly and reliable tour operator that I recommend to everyone!!!
5/5

We booked in advance a 1 day unforgettable safari tour to Akagera National Park.

The booking and further communication went very smoothly via email and WhatsApp with Frank.

On the agreed day our wonderful guide Taufique picked us up at 5am at our hotel to take us to the park in a comfortable jeep. On the way he gave us, without being pushy, a lot of explanation about Rwanda, the culture, the nature, the sights and he encouraged us to ask him all our questions. He even stopped to let us enjoy a beautiful sunrise.

In the park we enjoyed a delicious breakfast buffet and a tasty lunch and Taufique made a great effort to show us as many wild animals as possible from start to finish!

The safari tour was not cheap but definitely worth the money!

Taufique and Frank also gave us a lot of information about renting a car for our road trip through Rwanda and also about the state of the roads and safety on the road. In the end we were able to rent the car through Golden Rwanda at a very reasonable price per day.

So, i would love to recommend Golden Rwanda Safaris to everyone!
Thanks for everything you did for us Frank & Taufique!

Adeel   –  
United States US
Visited: July 2024 Reviewed: Jul 25, 2024

Email Adeel

Muhamad did a wonderful job. He has great English and is kind and smart and hard working.
5/5

Muhamad did a wonderful job. He has great English and is kind and smart and hard working.

The tour itself is awesome. The car is comfortable, The rate includes a breakfast buffet and a big lunch plate. The company booked me the day before. They are a better value than some other places.

Adam Luff   –  
United States US
Visited: July 2024 Reviewed: Jul 24, 2024

Email Adam Luff  |  65+ years of age  |  Experience level: first safari

The perfect safari tour in Rwanda with a truly unforgettable experience
5/5

My Golden Rwanda Safari tour in Rwanda was an extraordinary adventure from start to finish. The communication with Frank was seamless and efficient, ensuring all my questions were promptly answered and my needs were exceeded. The service provided by our guide Mansoor was flawless and staff exceptional, with his deep knowledge and genuine passion enhancing the entire experience. Considering the quality of the accommodations, the expertise of the guides, and the unique encounters with wildlife, the tour offered great value for money. The reliability of the logistics was impeccable, with smooth transitions between different parks and activities. The highlight was undoubtedly the breathtaking moments spent tracking mountain gorillas in Volcanoes National Park, complemented by the stunning biodiversity of Akagera and Nyungwe Forests. This safari tour exceeded all my expectations and left me with unforgettable memories.

Lastly this: everyone single Rwandan we met and interacted with was genuinely interested in providing us the the very best experience and as my daughter put it ‘zero attitude’ !

Rafa   –  
Spain ES
Visited: July 2024 Reviewed: Jul 21, 2024

Email Rafa  |  35-50 years of age  |  Experience level: over 5 safaris

Trust and professionalism
5/5

A perfect organization of an incredible trip to Rwanda. From the guide, the transfers, the hotels, the tours, everything has been perfect. A trusted agency to travel and enjoy one of the most incredible countries in Africa.

Nam Vo   –  
United States US
Visited: July 2024 Reviewed: Jul 20, 2024

Email Nam Vo  |  35-50 years of age  |  Experience level: over 5 safaris

honest transparent trustworthy
5/5

Mr Frank of Golden Rwanda Safaris was great to communicate with. He was frank in his assessment of our travel wishes and was upfront and honest and fair with everything; our driver Abou is very jovial and easy to talk with. We had a great time in varied conversations on our drives. It was an amazing experience and all the accommodations were excellent as were the foods and services. We highly recommend Governor's Residence in Kigali as well as Five Volcanoes Boutique Hotel. The foods and services and rooms were all excellent. We felt they were good values! We would trust Frank and Golden Rwanda Safaris to help craft a trip of a lifetime. Abou was an awesome driver guide! What a wonderful trip thanks to Frank, Abou and Golden Rwanda! It is a beautiful country with wonderful people! A special encounter with a gorilla family among the Rwanda hills is something to treasure forever!

Ireri Ablanedo   –  
Mexico MX
Visited: July 2024 Reviewed: Jul 18, 2024

Email Ireri Ablanedo  |  35-50 years of age  |  Experience level: first safari

A one in a lifetime experience, with a professional, knowledgeable team to guide you
5/5

I rarely write reviews, so the fact that I didn't hesitate to write this one speaks a lot about how grateful I am to Golden Rwanda Safaris for one of the best trips I've ever had. Since I was going to Rwanda for work and only learned about it a few weeks in advance, I had a very short time to put together this tour. In just a few days, Golden Rwanda Safaris helped me curate an experience that was exactly what I wanted: canopy walking in Nyungwe (amazing!), climbing a mountain and sitting next to a family of gorillas in Volcanoes National Park (I don't know how Golden Rwanda got me a spot on such short notice, given that there are few permits available in the summer), learning more about Rwandan culture and traditions (I learned how to make banana beer!), and glamping in Akagera Park with hippos just outside my tent. My guide, Soufiani, was extremely professional: always on time, a careful driver, always patient and attentive to my needs, making sure I felt safe and that I was getting the exact experience I wanted (for example: when I told him - mid-trip - that I preferred to spend the night in Ruzizi Tented Lodge instead of another fancier hotel they had booked for me, he immediately made arrangements to make that happen).

It was also very clear to me that Golden Rwanda knows its trade, as they were able to suggest really cool experiences (in addition to those I had in mind), and their choices for accommodation were on point. Also, they constantly requested feedback and asked if there was anything else they could do to make sure I was happy. I can not recommend them enough!!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 219
  • 4 star 10
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Golden Rwanda Safaris , not SafariBookings