Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 69
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 2

Sort By: Date Most Helpful Rating 1-10 of 73 Reviews
Sini   –  
India IN
Visited: September 2024 Reviewed: Oct 2, 2024

Email Sini  |  20-35 years of age  |  Experience level: first safari

The Agent crafts immersive trips that link travelers to local cultures with smooth logistics.
5/5

I highly recommend Balu Travel for anyone considering a trip to Kenya. After carefully researching various tour operators for my birthday safari, I can confidently say that choosing them was the best decision I could have made.

Morris was incredibly responsive to all our inquiries and presented us with a fantastic deal that included a private tour along with detailed accommodation options, complete with pictures. He broke down the meal inclusions, drinks, and planned activities for our 05 day tour, which gave us clear expectations. It was a lovely touch that he even came to meet us the day our adventure began! He also coordinated with my partner for a surprise birthday celebration at our base camp and made the arrangement for a hot air balloon ride. <3

The highlight of our trip was undoubtedly our guide, Steve. He was fantastic, ensuring that we experienced everything the safari had to offer. We were fortunate enough to see all of the Big Five and even enjoyed a traditional Nairobi lunch with Steve’s family, which was a truly authentic experience.

If you're considering a private or shared group tour, look no further than Balu Travel. Morris and Steve are the most reliable people you could work with!

Alfonso Fernández   –  
Spain ES
Visited: September 2024 Reviewed: Sep 28, 2024

Email Alfonso Fernández  |  20-35 years of age  |  Experience level: first safari

Best Safari ever and resort at the beach
5/5

After a deep research regarding where to begin with the world of Safaris, we decided that Kenya was the perfect choice, so we contacted more than ten tour operators and local agencies.
The majority of them were not flexible and did not adapt to our requirements, however Balu made everything easy, cost affordable and personalized until the smallest detail. Everything was ready before our arrival and between Morris (POC of Balu) and Denis (driver and guide) we had a great welcome at the airport and felt ourselves as locals after 3 days of private Safari. In addition to this, we decided to finish our trip in Diani Beach to relax, sunbathing and scuba diving and the recommendation of hotels made by Balu could not be better. We had Peter waiting to pick us up at the airport and the return.
As a summary, we have already recommended Balu to several friends and we hope to reach to them soon for another trip.

Rebecca   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 15, 2024

Email Rebecca  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing! Words fail me
5/5

I had booked a Safari with another operator back in June who a week before let me down. I was incredibly panicked because my whole holiday was planned around Safari. I made an initial enquiry on a Sunday and Morris was ultra helpful and reassuring. He offered me a range of options to suit my budget and really put my mind at ease. My initial feeling was panic but Morris really eased that and I was incredibly thankful he helped me on a weekend because this should be a day to chill.

Safari in Amboseli was amazing! Myself and my partner spent 3 days with Francis. It really felt like hanging out with a friend and that for us felt really special.

I would without hesitation recommend and book my adventures with Balu Travel. Their adventures suit every budget, their customer service is without fault and their range of places to visit means so much choice.

So grateful for finding this company!

Hong   –  
United States US
Visited: August 2024 Reviewed: Sep 3, 2024

Email Hong  |  50-65 years of age  |  Experience level: first safari

Excellent communication and our guide Robot is great driver and nice guide
5/5

We had a great 3 days 2 nights Samburu safari trip with Balu travel. Highly recommended!

Gary   –  
France FR
Visited: August 2024 Reviewed: Aug 27, 2024

Email Gary  |  20-35 years of age  |  Experience level: first safari

Perfect
5/5

4 days safari with Balu travel.
Perfect and very easy to book !
I recommend

Inga   –  
Iceland IS
Visited: August 2024 Reviewed: Aug 13, 2024

Email Inga

Reliable operator
5/5

Morris was a reliable operator who responded clearly to all our requests. He went out of his way to make sure we were taken care of and since this was our first time in Africa that meant a lot.
We had a driver who took care of us like a lifeguard and we saw all the big five! Even a cheetah and Leopard!
Thank you Morris for taking good care of us and making our safari unforgettable!

Milena   –  
Germany DE
Visited: July 2024 Reviewed: Aug 6, 2024

Email Milena  |  20-35 years of age  |  Experience level: first safari

Very reliable and skilled service
5/5

We had an amazing safari with Balu travel. Communication with Morris is easy and quick. Our safari guide Frank was super skilled and spotted many different animals in a short time. We always felt in very reliable and good hands. Highly recommend - good value for money!

John Dias   –  
Oman OM
Visited: July 2024 Reviewed: Jul 22, 2024

Email John Dias  |  35-50 years of age  |  Experience level: first safari

Balu Travel is definitely the best
5/5

When I decided to finally travel to Africa and do the famous Masai Mara safari, I started looking out online for a reliable travel agent who could arrange everything for me. I came across many Tour operators and then sent messages to the 3 ones I selected. Morris was quick to revert back with an initial plan. His response was quick which gave me the confidence to move ahead with Balu Travel. I had many modifications to be done to my plans and Morris was ever so patient to attend to them and come back with exactly what I wanted. This made things so much easy for me. The payment process was ever so smooth and very safe. The confirmations were sent by Morris in a jiffy once the initial payment was done. Not only did I book the Safari with him, but the hot air Balloon and the airport transfers as well. Such was the efficiency. When we arrived, the driver was ready, all the other drivers for pick and drop were on time and Morris made sure to keep me updated via Whats App on every step of my trip.
On arrival at the Keerok Bush strip, Jeremy our guide was ready to welcome us. The next 3 days were nothing short of the best adventure. Jeremy is very well versed with the area and knows exactly where to find the animals. His knowledge of the region and the animals is paramount. Always with a smiling face and a humble attitude, we were glad Jeremy was around to show us what a real safari is.
Right from the planning to the time we went back to the airport to take our flight home, Morris made life very easy for me with the planning and Jeremy made the ground work too exciting.
If you are looking for a Safari in Kenya, Balu Travel and Morris is the go to agency. Don't look around beyond them !!

Peter   –  
Slovakia SK
Visited: July 2024 Reviewed: Jul 14, 2024

Email Peter  |  35-50 years of age  |  Experience level: 2-5 safaris

Intense Experience
4/5

I tried really carefully to choose a company to go to Mount Kenya, Amboseli, and Masai Mara. The communication in the beginning was really good, and swift. We enjoyed our hike to Mount Kenya, however the quality of equipment provided was beyond what I expected. The mattresses were very thin. The tent was big (which was great!), however it had some holes, and we were worried if it was waterproof or not. On the other hand we enjoyed a good food, and amazing nature. Our guide did not speak very good English, and we would appreciate more information from him. For going to Mt. Kenya I do not recommend this company.

Kenya was our fourth African country for safari which we did with the same company as our Mt. Kenya and we only found out in the van on the way that the order of visits in Amboseli and Masai Masa had been swapped. In Masai Mara we stayed in a different campsite than originally booked, and we had not been informed about this in advance. The campsite was actually very nice, but I simply believe that such a change should be communicated to the costumers sooner. Our guide for safari, Derrick, was nice, polite, and spoke good English. He really knew the area very well. Our main goal was to see wildebeest crossing the river, and we were lucky enough.

Mohammad   –  
Iran IR
Visited: June 2024 Reviewed: Jul 5, 2024

Email Mohammad  |  35-50 years of age  |  Experience level: first safari

They are totally helpful and professional
5/5

We traveled as a couple and balu travel arranged all the things that in our contract very well
Also they help us for unexpected things happened to us like delayed luggage , the car rental and hotel delivery as well as they can
Tnx a lot to them

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 69
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 2
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Balu Travel , not SafariBookings
  • The tours offered by Balu Travel are subject to their terms & conditions