Reviews

Sort By: Date Most Helpful Rating 11-20 of 145 Reviews
Abdullah   –  
Malaysia MY
Visited: August 2024 Reviewed: Sep 1, 2024

Email Abdullah  |  50-65 years of age  |  Experience level: 2-5 safaris

Unforgettable Gorilla Trekking Adventure: A Journey Through Rwanda’s History and Culture
5/5

I enjoyed the trip to Gorillas Trekking at the Volcanos National Park very much. Blaise was super helpful. He was a great driver cum tour guide, giving historical and economic perspectives of the places along the journey. I had deeper understanding of the country, culture and history. Thank you again!

Anastasia   –  
Sweden SE
Visited: August 2024 Reviewed: Aug 30, 2024

Email Anastasia  |  20-35 years of age  |  Experience level: first safari

Highly recommend.
5/5

Great experience with our guide Pacifique! The car was comfortable and service was excellent. The drive to the mountains is gorgeous and the park rangers did a great job in giving us a wonderful experience. Highly recommend.

Fabrizio   –  
Switzerland CH
Visited: July 2024 Reviewed: Aug 24, 2024

Email Fabrizio  |  50-65 years of age  |  Experience level: 2-5 safaris

Highly professional tour operator
5/5

Prior to our arrival in Rwanda, we carefully defined together with Hermosa our tour based on our wishes and possibilities. We found the right balance between wildlife (Akagera, Nyungwe, Volcanoes NP, lake Kivu) and culture (Kigali, local markets and villages, Nyanza King's palace). Excellent driver, accomodations and food. Rwanda is a hilly country and distances between the different attractions can take some hours drive. Also consider that in NP you should get up early... Therefore, we would recommend to plan a few days to relax at the end of the tour. We did it at lake Kivu and the overall tour was a great experience!

Diana   –  
United States US
Visited: August 2024 Reviewed: Aug 19, 2024

Email Diana  |  65+ years of age  |  Experience level: 2-5 safaris

Entertaining and knowledgeable
5/5

Booking this tour was a little different than those I’ve done in the past. The initial contact is made on their website. After that, you correspond by email. Booking agents were very quick to respond to my questions. They we’re very kind to pick us up at our hotel and then drop us off at the airport for our flight after the tour.

GBG   –  
Dominican Republic DO
Visited: August 2024 Reviewed: Aug 17, 2024

Email GBG  |  50-65 years of age  |  Experience level: first safari

Very professional, serious and willing to accomodate.
4/5

Hermosa travels was excellent from the get go. Due to bank logistics, the date for rwanda gorilla trek filled up, but they accommodated an uganda trip that they dont usually do brcause i asked for it, and even refunded me cash. Everything was great and extremely professional.

Sandrine & JP Family   –  
Rwanda RW
Visited: August 2024 Reviewed: Aug 14, 2024

Email Sandrine & JP Family  |  35-50 years of age  |  Experience level: 2-5 safaris

We recommend this Company, excellent Service
5/5

We have enjoyed traveling with this company to Akagera Park with our kids , we cannot wait to go in the next summer with our children, we saw many animals such as Lions, Hipps, Gilafes, elephants and many more ! Our Guide Pacifique was excellent in communication and time everything was well organized and we shall use them again in our next family adventure

Sal Lopez   –  
United States US
Visited: August 2024 Reviewed: Aug 12, 2024

Email Sal Lopez  |  35-50 years of age  |  Experience level: first safari

Safe, Professional and Friendly
5/5

Is well organized company that takes care of all details, we encountered a couple challenges, car was making some noise but our driver Richard was able to resolve.
I will highly recommend this company

Qi   –  
United States US
Visited: July 2024 Reviewed: Aug 8, 2024

Email Qi  |  20-35 years of age  |  Experience level: 2-5 safaris

Wonderful gorilla trekking
5/5

We recently did gorilla trekking with Hermosa.
Communication with their office was always great. Our driver/guide Abou is wonderful!!

Mevan R   –  
United States US
Visited: July 2024 Reviewed: Jul 24, 2024

Email Mevan R  |  35-50 years of age  |  Experience level: over 5 safaris

Organized, thorough, professional
5/5

Excellent at communicating with me in a timely manner. The driver was knowledgeable and very accommodating. He drove safely and was a lot of fun. Rwanda overall is an excellent location for any westerner visiting East Africa for the first time since the infrastructure and organization is excellent. 10/10 from me.

Glynis   –  
Australia AU
Visited: July 2024 Reviewed: Jul 21, 2024

Email Glynis  |  50-65 years of age  |  Experience level: 2-5 safaris

The tour operator was very good and they ensured I was able to have a wonderful experience.
5/5

I loved seeing the rare golden monkeys in their natural habitat in the Volcanoes National Park in Rwanda. I was also very impressed with my fabulous guide/driver Pacifique who was a delight to spend time with. I would thoroughly recommend this tour and my guide.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 143
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0
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