KILIHOLIDAYS TEAM LEADER
Tours by Locals (aka Kiliholidays)
- Office In:
- Size:
- 10-20 employees (Founded in 2004)
- Member Of:
- TATO, TTB, KINAPA, MNRT & TPO
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $50 to $400 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
CA
Email Jeremi | 35-50 years of age | Experience level: 2-5 safaris
Good but problem with payment and price
We booked in 2019 with them for a safari in Tanzania and everything was perfect. This time, it was for a safari in Kenya. The safari was perfect too, but we deal the price severals months before the departure and 2 weeks before the safari, they said that we will need to pay more money. They said it was because of troubles with the municipal council and the payment of taxes. They were supposed to return the extra money we paid, but since now we lost 1400$. I don't recommend Kiliholidays since you will not be sure the price you will pay at the end.
HK
Email WONG | 20-35 years of age | Experience level: first safari
Good service with cost effective price
Review of Tours by Locals (Kiliholidays)
I recently had the pleasure of booking a tour through Tours by Locals (also known as Kiliholidays), and I must say, it was a fantastic experience from start to finish.
From the outset, the communication with our local guide was excellent. They reached out promptly after booking to discuss our preferences and tailor the tour to our interests. They were responsive to all our questions, which made us feel valued and excited about the upcoming experience.
The level of service we received during the tour was top-notch. Our guide was not only knowledgeable but also incredibly personable. They went out of their way to ensure we were comfortable and enjoying ourselves, providing insights and stories that enriched our understanding of the locations we visited. It felt more like exploring with a friend than a typical guided tour.
In terms of value for money, I found the pricing to be quite reasonable given the personalized nature of the tour. The small group size allowed for a more intimate experience. Additionally, the insights and local tips shared by our guide made the cost worthwhile.
The tour was well-organized and reliable. Our guide arrived on time and had all the necessary arrangements in place, which allowed us to focus on enjoying the day without worrying about logistics. This reliability is crucial, especially when traveling to new places.
Overall, I highly recommend Tours by Locals (Kiliholidays) for anyone looking to enhance their travel experience with personalized tours. The combination of excellent communication, outstanding service, great value, and reliability made for a memorable adventure. I can’t wait to book my next tour with them!
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CN
Email mumu | 20-35 years of age | Experience level: first safari
great
thank all guys who guide and service for us，it is very nice and unforgettable，although it's very hard for me to climb.
CN
Email Bai mei | 35-50 years of age | Experience level: 2-5 safaris
Professional
The guide and the other team members are very helpful and they are experienced with this whole routine , I’d say this meru mountain task it’s a pretty dangerous task but our guide team helped a lot they are encouraging and professional and very helping . Our chef also made a soup . Only one point is the rent equipment sleep bag have wadudu made 3 of us get allergic at skin . I’m highly recommend this to ur journey of meru .
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CA
Email Eve | 35-50 years of age | Experience level: 2-5 safaris
Breach of trust and stole our money
We had excellent service from the guide and the supervisor on site but sadly we add a really bad experience with Mack. We add to pay 1400$ US more on site because if we did not our safari could not happen and we already paid a deposit and the plane ticket. It was suppose to be refund by the end of the trip. We did trust Mack because we already did a safari in 2019 and we as a great Experience but this time we happen to be stoled 1400$ us so we really dont recommend this company
Reply from Tours by Locals (aka Kiliholidays)
Posted on Oct 9, 2024
Thank you for sharing your feedback. I'm genuinely sorry to hear about your experience, especially since you had a positive one with us in 2019. We strive to deliver excellent service, and it's clear we fell short this time.
Regarding the additional $1400 payment, I understand how frustrating and unexpected this must have been. Rest assured WE HAVE DEPOSITED THE MONEY DIRECT TO YOUR CARD as per the itinial agreement, please check with your bank as we talked early this week, we take these issues seriously, and I'll look into what happened on our end to resolve the situation.
Please allow me to personally follow up with Accounts and our finance team to ensure this matter is resolved promptly. Your trust is important to us, and we value your continued support.
I'll keep you updated and make sure this situation is corrected.
Best regards, Mack
FR
Email SIMON | 50-65 years of age | Experience level: first safari
Very good we were able to appreciate the beauty of the landscapes
In terms of quality/price, very good, we spent four superb days where we were able to appreciate the landscapes and the different species
We had the pleasure of seeing a scene of the lion 🦁engusting its prey a few meters from us, we were alone. We thank Thomas for having had this privilege
(automatic translation from French)
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IT
Email Alexandra | 20-35 years of age | Experience level: first safari
Great local tour operator for safari & mountains
Thank you for a great experience in Tanzania, both at safari and in Kilimanjaro.
Everything was perfect:
- communication was precise
- guides Thomas and Aesrael were professional, polite, punctual and friendly
- suggested accommodations in tents were an excited experience
- food was delicious thanks to our chef Daniel
Thanks for making our holiday so incredible!
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IN
Email Sankarshan | 20-35 years of age | Experience level: first safari
Ecstatic tour experience in a mesmerizing country Tanzania
We are absolutely thrilled to share our experiences during our travel in the northern Tanzania. In a nutshell, we will forever cherish the fascinating and unforgettable memories while traveling to Serengeti, Tarangire, Ngorongoro and Lake Manyara national parks, with Kiliholidays. From the day one (pick up from Nairobi and transport to Arusha) to day five (Arusha to Nairobi), including all the safaris, food, stay and other logistics, we were quite satisfied with the services provided by Kiliholidays. The driver-cum-guide was very professional yet absolutely knowledgeable and understanding and helped us every possible way to experience the best of these nature and wilderness safaris. The food quality was good enough for us and the sincerity of the cook was commendable. Despite our budget tour, we had some thrilling experiences with satisfactory amenities provided during this tour.
I would certainly recommend people to book their safaris with Kiliholidays, especially if they are on budget (or luxury as well). We sincerely thank Kiliholidays for providing us once in a lifetime experience in this amazing country.
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IN
Email Partha | 35-50 years of age | Experience level: 2-5 safaris
Just Awesome
They were really great in terms of their hospitality starting from the day 1 to the end …Things were really up to the mark and they did fantastic job with amount we gave to them … hope to see them again
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IN
Email Shekhar | 20-35 years of age | Experience level: first safari
Wonderful experience with Kiloholidays
It was a wonderful experience with Kiloholidays during my visit to witness the wilderness of Africa. The safari game drive, along with the accompanying guide was beyond expression.