Reviews

Sort By: Date Most Helpful Rating 11-20 of 101 Reviews
Tara   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 20, 2024

Email Tara  |  35-50 years of age  |  Experience level: 2-5 safaris

Great value well organised budget safari
5/5

Me and my friend just finished a 6 day safari and everything was fantastic. Our guide Stanley was wonderful, he was a fantastic driver on tough roads, was knowledgeable and really put effort into finding all the animals for us! We will miss you Stanley! Both camps we stayed at were great and food was tasty and plentiful. 10/10 would recommend this company for everything.

Isabella   –  
Italy IT
Visited: August 2024 Reviewed: Sep 3, 2024

Email Isabella  |  20-35 years of age  |  Experience level: first safari

Unforgettable Safari in Kenya - August 2024
4/5

I just finished an incredible 5-day safari in Kenya with the company "Bienvenido Kenya Tours and Safaris" and I wanted to leave my review because I had read them all before leaving, so I hope it can be useful to someone!

We spent the two days exploring Lakes Naivasha and Nakuru, and the next three days in the Masai Mara. The places we visited were truly spectacular and worthy of documentaries. Seeing all the "Big Five" was a breathtaking experience, and the Masai Mara gave us landscapes and encounters with wildlife that we will hardly forget. So in general the lakes are beautiful, but the Masai Mara is absolutely not to be missed.
A special praise goes to our driver, who demonstrated extraordinary skill in driving even on bumpy and dangerous roads. He was friendly, kind and always available, happily accommodating our requests to stay longer to observe certain animals. His punctuality and professionalism made the trip even more enjoyable.

However, it is right to highlight some aspects that could be improved. Low-cost safari organizations, and I mean all companies in general from what I perceived, are very disorganized. We often changed groups and found ourselves having to wait for the time to collect participants from different hotels, which caused delays and an increase in the time spent in the car. Also, on the first day we had to use a private car due to the lack of available seats in the compartments, after waiting two hours at the meeting point, creating a bit of confusion at the beginning... Finally, of lesser importance, it should be considered that in group safaris it is possible to come across different types of people and the group dynamics can influence the general atmosphere.

Despite these small inconveniences, I would do the safari again tomorrow without hesitation. It was a unique and fascinating experience, which I highly recommend to anyone who wants to live an unforgettable adventure in Kenya.

(automatic translation from Italian)

Rodney and Wendy   –  
United States US
Visited: August 2024 Reviewed: Aug 25, 2024

Email Rodney and Wendy  |  50-65 years of age  |  Experience level: first safari

He was knowledgeable, accommodating, punctual and engaging and he navigated the safari well.
5/5

Our experience was fantastic! Communications flowed perfectly from USA to Kenya and back. We chose Bienvenido for the itinerary and the affordability. We have no regrets whatsoever! Our tour operator navigated the safari with skill and precision. His patience allowed us to come home with the most amazing pictures. I would love to do business with Bienvenido again!

Massimo   –  
Italy IT
Visited: August 2024 Reviewed: Aug 9, 2024

Email Massimo  |  65+ years of age  |  Experience level: over 5 safaris

Nice experience
5/5

I went on a safari in the Masai Mara with Bienvenido in the first week of August 2024. It was a great experience with other people inside a minibus adapted for the route in the savannah. I definitely recommend this Kenyan agency

Jody   –  
Bahrain BH
Visited: August 2024 Reviewed: Aug 6, 2024

Email Jody  |  35-50 years of age  |  Experience level: 2-5 safaris

Kennedy was extremely responsive, helping and advising on transfers and taxis.
5/5

We chose an 11 day Kenya and Tanzania tour and are a family of three. Kenya accommodation was permanent tents and budget hotels and Tanzania was camping in tents and some budget lodges. For us, this was perfect, but there are options to avoid camping in tents. The food was always good and lots of healthy options. Lunches in the National Parks was a particular highlight - particularly Tangarine National Park and the monkeys that stole our banana!

As for our guides and the safaris, we were blown away! James in Kenya was extremely knowledgeable and a reassuring presence, navigating tricky roads and late nights into campsites. We trusted him and enjoyed his company.

In Tanzania, we had different guides on different days. This was a good thing, as we had the insight of different people. We did have an issue one day, and this was very promptly resolved by Kennedy.

We absolutely loved this tour - it was an absolute highlight to experience the wildlife in such close proximity and have the advantage of such knowledgeable guides. We cannot recommend this tour enough and feel we also travelled within our budget. We have family memories that will stay with us forever.

Nadine   –  
Qatar QA
Visited: July 2024 Reviewed: Jul 28, 2024

Email Nadine  |  35-50 years of age  |  Experience level: first safari

Fantastic organization, caring Guide and amazing customer service
5/5

I definitely recommend this company. We did a 5 day shared Safari, Masai Mara/Nakuru/Naivasha. They worked out the best option for us, and the price was really good compared to other companies. Everything was well organized and worked smoothly. Kennedy was always quick to answer all of our questions before hand and Richard, our guide was absolutely amazing. I will always have fond memories of this trip.

Kevin   –  
Pakistan PK
Visited: July 2024 Reviewed: Jul 27, 2024

Email Kevin  |  65+ years of age  |  Experience level: over 5 safaris

They were easy to deal with, communicated well and delivered on their promises.
5/5

I travelled with Bienvenido Kenya tours with my wife and 15 year old grandson. First, they were easy to deal with and communicated well. Kennedy was excellent. They made things very clear, Kim met us at the airport and was helpful. The drivers were safe, not like everyone else on the road! The tour guide, Maxwell was excellent, he communicated clearly, nothing was a bother to him and he was able to get us to great locations. We had a fantastic time. We ran into a terrible traffic jam on the way back to Nairobi but they got us to another vehicle and delivered us to our hotel. Plus, we saw 4 of the big five and had a wonderful experience. Thanks.

Jessie   –  
Hong Kong HK
Visited: July 2024 Reviewed: Jul 18, 2024

Email Jessie  |  35-50 years of age  |  Experience level: first safari

Enjoyable trip!
5/5

Simon and Jackson are excellent drivers! They are patient and very professional! We always have the best spots among all jeeps. We enjoyed the trip a lot and it is an eye opening experiences. Thanks!

Vaishali   –  
Switzerland CH
Visited: July 2024 Reviewed: Jul 17, 2024

Email Vaishali  |  35-50 years of age  |  Experience level: first safari

Very professional, kind, quick responder
5/5

Bienvenido Kenya Tours and Safaris tour I found online, first Purity than Kennedy than Alex and then Mustafa- I got to work with four individuals. They are all very co-operative and helpful. One of the clients lost phone and they called us after we reached home and made arrangement to get it back.
They help you to mold with your need. We did not get our luggage; they went extra mile to get to us on next day so we can have smooth journey.

I would say great company to give a try!
Best Luck

Ioan   –  
Romania RO
Visited: June 2024 Reviewed: Jul 10, 2024

Email Ioan  |  35-50 years of age  |  Experience level: first safari

Safari
5/5

very quick to respond to our requirements and questions before the Safari. people of word that I recommend

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 79
  • 4 star 11
  • 3 star 3
  • 2 star 4
  • 1 star 4
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