Kaylan Tours Team
Kaylan Tours and Travel
- Office In:
- Size:
- 10-20 employees (Founded in 2014)
- Member Of:
- IATA & KATA
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $180 to $400 per person per day (USD, excl. int'l flights)
Reviews
MY
Email Raja Kuppuswamy | 65+ years of age | Experience level: first safari
I give Kaylan Tours 3 R rating. Highly Responsible , good Reputation , Reliable service
Firstly my salutation to Ms. Jackie. She is highly trained personalised customer service tour consultant for Kaylan Tours & Travel . I am a tourist from Malaysia visiting Nairobi, Kenya planning for a 4 days vacation in Mombasa islands.
I was introduced to Kaylan Tours for reservation booking. Their comprehensive approach made my hotel , leisure, island hoping, and city tour with personalised driver a memorable holidays. Last but not least, their pricing was very affordable meeting my budget.
I give Kaylan Tours and travel 4.9 out of 5 rating.
Mr. Raja Kuppuswamy
Malaysia
Email Srinivas & Team | 50-65 years of age | Experience level: first safari
Highly professional, reliable, best value , understanding, adaptable, courteous, punctual.
We, a group of 7 families (18 Adults) from Perth are extremely happy to have chosen Kaylan Tours for our recent 7 day safari trip to Kenya, covering Masai Mara, Lake Nakuru, Lake Naivasha & Amboseli, train drive from Emali to Mombasa . Can't praise Victor enough for his patience and quick response after I as the group leader contacted him in May, 24 (~ 7 months prior to our actual safari).. There were many changes to the itinerary (at least 10 times) due to changing group members confirmation, travel dates but each time Victor would come back to me within minutes or hours on the revised plan. Sometimes he was so fast , that I suspected it could be AI!!!. All his recommended resorts were of excellent quality, and he had arranged for sumptuous Indian vegetarian meals, which made each and every one happy . The four drivers / guide, Stephen, Victor, James & Timothy are praise worthy too. Right from day one till the last day , they were always there, smiling, courteous & punctual. They would be in touch with the hotel staff in order to delay the lunch time, as we reached most of the places 2 hours after lunch time. That made the day for everyone, never going hungry in spite of travel delays. The best part is the game drives. Word can't explain the beauty and thrill of the game drives with these guys. We watched lions & cheetahs hunt, all big five and more. Every moment was out of this world experience. 7 days was an epitome of luxury, with us doing nothing but eating, and sitting in the land cruisers. The land cruisers were excellent condition, as no one had any issues after the long inter park drives and bumpy game drives. Water bottles in the LC fridge were enough for the whole trip. All these for a price, which can be considered reasonable. Back in Australia, even after 1 week, we are still in the Kenya hangover, which shows the impact Victor and his team from Kaylan had on all of us.
US
Email R and C | 50-65 years of age | Experience level: 2-5 safaris
Great trip
We went from Nairobi to Massai Mara —> lake Nakuru—> Denai. Our guide (Nicky) was wonderful he knew where to find wildlife, great views, and knew so much of the areas We saw so many different animals and the scenery was breathtaking. We’ve been all over the world, and this was one of the best trips the hotels were wonderful and the meals were all well prepared We highly recommend this tour company (was recommended to us by a diplomat with the WHO in Africa)
Email Sarah | 50-65 years of age | Experience level: first safari
Well organised, responds quickly to questions and excellent safari
I would recommend kaylan safaris to others. Victor replied promptly back to my queries up until the day we left and he welcomed us at our hotel on the first day to introduce our guide. We had an excellent guide in Olemantu- he had great local knowledge and showed us amazing things over the 5 days and looked after our family well. I would highly recommend a land cruiser rather than a minivan - as it can do more ‘off roading’.
US
Email Joyce | 50-65 years of age | Experience level: 2-5 safaris
Seamless and fantastic experience with Kaylan Tours.
From start to end, our experience was excellent. Victor Muema, the tour consultant was always very responsive, thorough and patient with all my many many questions. The planning of the trip went absolutely smoothly.
Our guide, Victor Kayugi, is top notch for many reasons. He is a skilled, assertive driver, but he is also very safe. He is very knowledgeable about the wildlife. His instincts are well honed. He knows when to take a chance and rush to a scene and when to patiently wait, allowing us to see rare sightings up close. He has a very accommodating and relaxed personality, making it comfortable to chat about all sorts of topics. He was willing to make changes to the schedule on the fly, depending on our needs and what might have come up unexpectedly. He is very well liked and respected by the other guides and was plugged into what was happening at the reservations. We were very impressed with Victor and highly recommend him as a guide.
Kaylan with both Victors exceeded our expectations!
super nice service, professional and great!
Kaylan is an excellent travel agency. Victor is patient, considerate, and has a clear train of thought, with quick response times. Stephen, our driver, is experienced and hardworking. Under his guidance, we quickly spotted the animals we wanted to see. We were fortunate to choose Kaylan for this trip with our elderly and children, as it made our journey smooth and unforgettable. I will highly recommend it to all my friends.
CA
Email Susan | 35-50 years of age | Experience level: over 5 safaris
Competent
Great experience at a great price. Everyone I dealt with was very professional and competent. Fast and efficient communication, highly recommended.
CN
Email lu | under20 years of age | Experience level: first safari
wonderful
My friend and I had a good 6-day Kenya safari trip. First of all, Victor would give clear replies to all the questions I raised in the early stage, which was very helpful for me to understand all aspects of the trip and also the reason why I chose kaylan. When we flew from the UK to Nairobi, we didn't get our luggage due to the flight delay, so we were very grateful to Jackline for helping us contact the airline and finally get our luggage.Jackline is a responsible and lovely staff ~ And our safari guide alex is very responsible and knowledgeable. He is also a good driver.The Safari trip was worth it and we were happy to choose kaylan.
Very good and efficient communication before trip, excellent guide Stephen
Thank you to Kaylan for this excellent vacation - we were taken in charge from airport till airport. Stephen was wonderful guide who allowed us seeing all animals and other beauties' of African nature, he explained us a lot about culture and allowed us to visit everything in good rythme that enjoyed also my young son. I highly recommend agency ;)
Email Mercy | 35-50 years of age | Experience level: first safari
Well organized tour company
Excellent service , and we would like to travel and explore other cities