Reviews

Sort By: Date Most Helpful Rating 11-20 of 81 Reviews
Rebecca   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 15, 2024

Email Rebecca  |  35-50 years of age  |  Experience level: 2-5 safaris

Amazing! Words fail me
5/5

I had booked a Safari with another operator back in June who a week before let me down. I was incredibly panicked because my whole holiday was planned around Safari. I made an initial enquiry on a Sunday and Morris was ultra helpful and reassuring. He offered me a range of options to suit my budget and really put my mind at ease. My initial feeling was panic but Morris really eased that and I was incredibly thankful he helped me on a weekend because this should be a day to chill.

Safari in Amboseli was amazing! Myself and my partner spent 3 days with Francis. It really felt like hanging out with a friend and that for us felt really special.

I would without hesitation recommend and book my adventures with Balu Travel. Their adventures suit every budget, their customer service is without fault and their range of places to visit means so much choice.

So grateful for finding this company!

Hong   –  
United States US
Visited: August 2024 Reviewed: Sep 3, 2024

Email Hong  |  50-65 years of age  |  Experience level: first safari

Excellent communication and our guide Robot is great driver and nice guide
5/5

We had a great 3 days 2 nights Samburu safari trip with Balu travel. Highly recommended!

Gary   –  
France FR
Visited: August 2024 Reviewed: Aug 27, 2024

Email Gary  |  20-35 years of age  |  Experience level: first safari

Perfect
5/5

4 days safari with Balu travel.
Perfect and very easy to book !
I recommend

Inga   –  
Iceland IS
Visited: August 2024 Reviewed: Aug 13, 2024

Email Inga

Reliable operator
5/5

Morris was a reliable operator who responded clearly to all our requests. He went out of his way to make sure we were taken care of and since this was our first time in Africa that meant a lot.
We had a driver who took care of us like a lifeguard and we saw all the big five! Even a cheetah and Leopard!
Thank you Morris for taking good care of us and making our safari unforgettable!

Milena   –  
Germany DE
Visited: July 2024 Reviewed: Aug 6, 2024

Email Milena  |  20-35 years of age  |  Experience level: first safari

Very reliable and skilled service
5/5

We had an amazing safari with Balu travel. Communication with Morris is easy and quick. Our safari guide Frank was super skilled and spotted many different animals in a short time. We always felt in very reliable and good hands. Highly recommend - good value for money!

John Dias   –  
Oman OM
Visited: July 2024 Reviewed: Jul 22, 2024

Email John Dias  |  35-50 years of age  |  Experience level: first safari

Balu Travel is definitely the best
5/5

When I decided to finally travel to Africa and do the famous Masai Mara safari, I started looking out online for a reliable travel agent who could arrange everything for me. I came across many Tour operators and then sent messages to the 3 ones I selected. Morris was quick to revert back with an initial plan. His response was quick which gave me the confidence to move ahead with Balu Travel. I had many modifications to be done to my plans and Morris was ever so patient to attend to them and come back with exactly what I wanted. This made things so much easy for me. The payment process was ever so smooth and very safe. The confirmations were sent by Morris in a jiffy once the initial payment was done. Not only did I book the Safari with him, but the hot air Balloon and the airport transfers as well. Such was the efficiency. When we arrived, the driver was ready, all the other drivers for pick and drop were on time and Morris made sure to keep me updated via Whats App on every step of my trip.
On arrival at the Keerok Bush strip, Jeremy our guide was ready to welcome us. The next 3 days were nothing short of the best adventure. Jeremy is very well versed with the area and knows exactly where to find the animals. His knowledge of the region and the animals is paramount. Always with a smiling face and a humble attitude, we were glad Jeremy was around to show us what a real safari is.
Right from the planning to the time we went back to the airport to take our flight home, Morris made life very easy for me with the planning and Jeremy made the ground work too exciting.
If you are looking for a Safari in Kenya, Balu Travel and Morris is the go to agency. Don't look around beyond them !!

Peter   –  
Slovakia SK
Visited: July 2024 Reviewed: Jul 14, 2024

Email Peter  |  35-50 years of age  |  Experience level: 2-5 safaris

Intense Experience
4/5

I tried really carefully to choose a company to go to Mount Kenya, Amboseli, and Masai Mara. The communication in the beginning was really good, and swift. We enjoyed our hike to Mount Kenya, however the quality of equipment provided was beyond what I expected. The mattresses were very thin. The tent was big (which was great!), however it had some holes, and we were worried if it was waterproof or not. On the other hand we enjoyed a good food, and amazing nature. Our guide did not speak very good English, and we would appreciate more information from him. For going to Mt. Kenya I do not recommend this company.

Kenya was our fourth African country for safari which we did with the same company as our Mt. Kenya and we only found out in the van on the way that the order of visits in Amboseli and Masai Masa had been swapped. In Masai Mara we stayed in a different campsite than originally booked, and we had not been informed about this in advance. The campsite was actually very nice, but I simply believe that such a change should be communicated to the costumers sooner. Our guide for safari, Derrick, was nice, polite, and spoke good English. He really knew the area very well. Our main goal was to see wildebeest crossing the river, and we were lucky enough.

Mohammad   –  
Iran IR
Visited: June 2024 Reviewed: Jul 5, 2024

Email Mohammad  |  35-50 years of age  |  Experience level: first safari

They are totally helpful and professional
5/5

We traveled as a couple and balu travel arranged all the things that in our contract very well
Also they help us for unexpected things happened to us like delayed luggage , the car rental and hotel delivery as well as they can
Tnx a lot to them

Joe   –  
China CN
Visited: June 2024 Reviewed: Jun 27, 2024

Email Joe  |  35-50 years of age  |  Experience level: 2-5 safaris

wonderful trip and wonderful driver
5/5

wonderful trip and wonderful driver.
We saw a lot wide animals,lions giraffes elephants etc.

Noon   –  
Qatar QA
Visited: June 2024 Reviewed: Jun 19, 2024

Email Noon  |  35-50 years of age  |  Experience level: first safari

Friendly , nice and polite
5/5

The communication is very easy and they respond immediately
I was chating with them through email and I get the response within a good time

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 77
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 2
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