Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 113
  • 4 star 3
  • 3 star 1
  • 2 star 0
  • 1 star 2

Sort By: Date Most Helpful Rating 1-10 of 119 Reviews
Jalmar Junior   –  
Brazil BR
Visited: February 2023 Reviewed: Oct 28, 2024

Email Jalmar Junior  |  35-50 years of age  |  Experience level: over 5 safaris

Amazing Team, kind and extremely helpful.
5/5

We booked transfers and a Kruger safari. Everyone was very kind and punctual, always giving tips and explaining the culture!

Jen   –  
Germany DE
Visited: September 2024 Reviewed: Oct 22, 2024

Email Jen  |  35-50 years of age  |  Experience level: first safari

Elephant Herd provided a well-organized tour with a very friendly and helpful team
5/5

We recently had the pleasure of touring with Elephant Herd and were very happy with our experience. The team was incredibly responsive before and during the tour and answering all our questions and regularly checkin in to ensure everything was going smoothly. Our tour guides were very friendly and knowledgable and always on time. B. with his eagle-eyes spotted every animal close and distant making the Safaris a great experience! The accomodations provided were comfortable and very nice places. We can recommend Elephant Herd for anyone looking for a well-organized tour experience with the option of pre-arranged tours and the possibility to tailor activities to your own needs.

Robin   –  
Netherlands NL
Visited: September 2024 Reviewed: Sep 30, 2024

Email Robin  |  20-35 years of age  |  Experience level: 2-5 safaris

The best safari day we had!
5/5

Just a few days before our trip to Kruger we informed with Elephant Herd whether it was possible to do a private day tour. They still had a spot so we booked with them and it was a brilliant choice! Bhekifa was our guide who picked us up at the Skukuza Rest Camp and he knew the park like his pocket. He showed us the rhinos and many other animals. When we arrived at our coffee stop he heard there was a lioness near us and asked if we wanted to go for it or have the coffee first, of course we wanted the lion! It was like that all day, checking for options and talking with us about the animals and what we wanted to see. We really enjoyed our day with Bhekifa, he was a really nice and friendly guide with a lot of experience and knowledge. It helped us a lot through the rest of our safari.

Cara   –  
Australia AU
Visited: September 2024 Reviewed: Sep 23, 2024

Email Cara  |  20-35 years of age  |  Experience level: first safari

The most amazing experience ever
5/5

The whole trip was organised to our needs and wants. Brendon and Bev made sure all our questions were answered and checked in throughout the trip. This reassured us as two females travelling to South Africa for the first time they made us feel safe. We were picked up by Bhekifa from Johannesburg, he was an amazing driver and very knowledgeable and had so much love for the animals when talking about them. Our tour guide on the morning Game was Trevor, he managed to find 4/5 animals of the big 5 within the first hour of our drive. He was so passionate and knowledgeable on all the animals and Kruger National park. The Accomodation we were provided exceeded our expectations. Zarafa was our first stop and absolutely breathtaking, so beautiful and the service from the staff and owner was so accomodating to our needs. Overall had the best time on our 5 day safari tour with the Elephant Herd Tours and Safaris and you should definitely book with this company.

Roeland   –  
Belgium BE
Visited: July 2024 Reviewed: Sep 7, 2024

Email Roeland  |  50-65 years of age  |  Experience level: first safari

The perfect mix of expertise, customer orientedness and quality
5/5

Feedback to Bev Miller and colleagues : THANK you for the unforgettable experience you gave us with this magnificent travel arrangement. It will be a lifelong highlight for me as long as my brain will work properly.
A nice compliment to Trevor who helped the full day Kruger safari to become an unforgettable birthday.
Specifically to Bev : you are the BEST person who crossed our path during our wonderful South Africa trip. Hannah and I will always remember your friendliness and how your arrangements and efforts were targeted and did contribute to our joy of travelling through your country.

Feedback to Zarafa (if you want to pass it on) : very nice setting and environment.
Enough space, beautiful accomodation, coffee and tea available.
Barry was very welcoming and friendly.
We received a very nice breakfast and lunch box for the full day Kruger safari, very much appreciated.
Some minor attention points :
- I would have loved a table in the (spacious sleeping) room to sit at, and to arrange my papers and read
- I missed a good reading lamp at the bedside
- Several power sockets were not easily accessible

Feedback to Umkumbe River Lodge (if you want to pass it on) : nice and professional welcome by our guide Shannon who looked after us during our stay.
The 'Buffalo' lodge was big, nice and clean. Coffee and tea available.
The careful arrangement of the mosquito nets was appreciated.
The safari drives with Shannon were excellent (4 x leopard, pangolin !).
Good meals : lunch, BBQ diner and buffet breakfast.
Beautiful river view at the restaurant.
Some minor attention points regarding the lodge :
- The outside shower was difficult (temperature either too cold or too hot, balance was difficult)
- WiFi in the lodge would have been appreciated
- International power socket would have been nice

James   –  
France FR
Visited: August 2024 Reviewed: Aug 26, 2024

Email James  |  35-50 years of age  |  Experience level: first safari

We did our homework...Narrowed Down to Elephant Herd from 5 vendors, NO REGRETS!!
5/5

We first found out about Elephant Herd "EH" through Safari Bookings. We have reached out to approximately 5 service providers, and ultimately settled for Elephant Herds for 3 simple reasons:

1) Fast Bias of Action
2) Customer-Oriented/Hospitality
3) Price - Experience Ratio

Where it took us about 3-4 days on average to hear back from other providers, EH on average came back in 0.5-1 day, with very concise and informative experience. Not only was Bev super patient, she was practical - and even proposed a couple version of itineraries to our needs.

We coordinated with Bev, and found out it's a relatively cozy family-owned dedicated team, where they focus on the quality instead of quantity of service. For example, due to a delay of flight from Europe, we missed Day 1's night safari drive - team EH was proactive enough to suggest on their own accord a replacement in Day 2, allowing us the full experience, we even had the owner Brandon picked us up one of the evenings himself.

In terms of Price - Experience ratio, team EH ensures the best - for example, in typical Kruger safari drives - most cars would be loaded to the maximum of 9, whereas in EH, they focus to ensure no more than 6 per jeep. These are the small little things that stands out.

We also had a lovely time with one of their guides, Bhekifa, and it felt more like a tour with a long lost friend, that has deep knowledge and great hospitality across.

Once again, a big thank you to team EH for the fantastic experience - they may not be the biggest in the industry, but they are certainly big in EXperience and ensuring a great memory in Africa.

Nollet Family   –  
Belgium BE
Visited: July 2024 Reviewed: Aug 25, 2024

Email Nollet Family  |  50-65 years of age  |  Experience level: first safari

High flexibility
4/5

Very organised company an very flexible adapting to our wishes and needs.

Dylan   –  
South Africa ZA
Visited: July 2024 Reviewed: Aug 14, 2024

Email Dylan  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent experience
5/5

Excellent experience overall. Easy communication, easy booking process. Most importantly the experience was incredible for my kids, made it so special for them

Sue   –  
United States US
Visited: June 2024 Reviewed: Aug 14, 2024

Email Sue  |  65+ years of age  |  Experience level: over 5 safaris

Wonderful!
5/5

Wonderful experience, thank you! The tour guide was amazing.

Winnie   –  
Canada CA
Visited: August 2024 Reviewed: Aug 11, 2024

Email Winnie  |  50-65 years of age  |  Experience level: first safari

Brandon is great with our requests and planned our bookings in three different lodges .
5/5

It was first time for our family of three visiting Kruger park areas from Vancouver BC Canada. We like to learn the local culture and do safari . Brandon ‘ company helped us booked lodges with great accommodation, food and experienced safari guides. He also provide us one of the best local safari guide to Kruger park. The half day in Kruger park , our guide already showed us the big five. It gave us a glimpse of what we will see more on the private reserve of other lodges.
It was truly amazing experience for our first S Africa trip.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 113
  • 4 star 3
  • 3 star 1
  • 2 star 0
  • 1 star 2
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Elephant Herd Tours & Safaris, not SafariBookings
  • The tours offered by Elephant Herd Tours & Safaris are subject to their terms & conditions