Reviews

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Mike T   –  
United States US
Visited: September 2024 Reviewed: Sep 25, 2024

Email Mike T  |  65+ years of age  |  Experience level: first safari

Fantastic South Africa Trip Surpassed all Expectations!
5/5

Our agent Anya was such a pleasure to work with from day one. She started by helping to educate me about South Africa, areas of interest, game lodges and all the many choices that were available to us and staying within our price range. Our entire trip covered 3 weeks with stays in 3 lodges (Madikwe, Lalibela, and Oceana Reserve) and 3 city stays (Johannesburg, Cape Town and Hermanus). Anya was very easy to connect with via email and phone pre trip and WhatsApp once in S. Africa. Every single arrangement and transition went just as she promised. Meet n greet at airports, transfers between lodges and hotel, and all tours. When we do return to Africa I will be working with Pembury and Anya. I cannot recommend her highly enough for any Africa trip.

The Gardners   –  
Canada CA
Visited: July 2024 Reviewed: Sep 1, 2024

Email The Gardners  |  65+ years of age  |  Experience level: 2-5 safaris

VACATION OF A LIFETIME
5/5

We have just returned having spent a month in South Africa, Botswana and Zimbabwe. We first connected with Kerry Ririe at Pembury Tours in 2019 - however Covid happened and all was delayed till July 2024. Fortunately Kerry was still available and instrumental in updating our Dream
Trip. Kerry organized all our Safaris, all accommodation's, flights, transfers, car rentals and even the entertainment. All keeping within our budget! And to our complete surprise she even credited us with monies lost from cancelling our trip in 2020. She was amazing. 5 star plus service - always available, by phone, WhatsAPP, or email. She was extremely attentive to all details, our wishes and questions. Concerns were
always easily resolved and her many suggestions were invaluable. Kerry customized an amazing itinerary for us which worked seamlessly. In hindsight I would NOT change anything. Kerry at Pembury Tours was exceptional. Most importantly she was truly interested that we have our VACATION OF A LIFETIME. We definitely did. Thank you Kerry from Michael, Franca and Julien! (We hope to use her services again)
The Gardners

Catherine   –  
Australia AU
Visited: January 2024 Reviewed: Aug 30, 2024

Email Catherine  |  50-65 years of age  |  Experience level: over 5 safaris

Kerry was exceptionally helpful and knowledgable and nothing was too much trouble .
5/5

Kerry went out of her way to make our trip special .
Kambaku was a wonderful experience . The guides were wonderful and we loved that they sat with us at dinner . Food was very good and accomodation of a high standard .

Lauer & Drozd Family   –  
United States US
Visited: August 2024 Reviewed: Aug 24, 2024

Email Lauer & Drozd Family  |  50-65 years of age  |  Experience level: first safari

Best trip ever@
5/5

We knew nothing about Africa except it had animals. Our trip was totally planned for us by Tammy. We trusted her completely. It was a fantastic trip. It was like she knew us personally. Our accommodations were 4-5 star. The activities planned were led by expert guides who were extremely friendly and knowledgeable. We felt like we were with family. Africa is a beautiful place. The people are so welcoming. If we could give a 10 star rating we would. You will have the time of your life. Thank you Tammy and your team! God bless your continued success!

Eva   –  
Ireland IE
Visited: June 2024 Reviewed: Aug 23, 2024

Email Eva  |  20-35 years of age  |  Experience level: first safari

A trip of a lifetime planned through Pembury Tours
5/5

Kerry planned our honeymoon trip to South Africa last June and it really was a trip of a lifetime! We got in touch with her on recommendation from a friend and it was the best thing that we could have done. She took on board all of our preferences and made the whole thing stress-free which was amazing. Although we packed a lot into our 2 weeks, our itinerary was well paced and we were never exhausted. All our transfers were arranged by Kerry which worked out seamlessly. The tours that she recommended and tour guides were really brilliant. Usually tours can be hit and miss but we couldn't fault a single one. We experienced amazing food, culture and stayed in wonderful accommodation which really suited our needs. She had let our accommodation know that we were honeymooners so there was complimentary prosecco at all stops! :) We have recommended Kerry to several people already looking to plan trips to South Africa and hope to explore more of Africa in the future through Kerry.

Mary-Ellen King   –  
Australia AU
Visited: July 2024 Reviewed: Aug 22, 2024

Email Mary-Ellen King  |  50-65 years of age  |  Experience level: 2-5 safaris

Great ideas and constantly helpful
5/5

This was the second trip Kerry has organised for us and we were delighted again. She made great recommendations where we needed them, and happily supported aspects of the trip where we were making our own plans within a larger group. Overall our arrangements were somewhat complex and changeable, and Kerry was unfailingly helpful, and patient, in helping us manage everything. Her involvement made us feel supported and comfortable throughout and we are very grateful.

Jillian   –  
United States US
Visited: July 2024 Reviewed: Aug 21, 2024

Email Jillian  |  35-50 years of age  |  Experience level: 2-5 safaris

The most epic and perfectly tailored-to-us itinerary
5/5

This is the second "once" in a lifetime trip that Kerry has planned for us. Just like our previous tour, nearly 10 years ago, Kerry took the time to truly understand what we wanted out of our experience. With a kiddo along for the adventure this go around, we sought out Kerry's expertise knowing that she would keep things both in budget and full of adventure. We had specific things we wanted to see and do and Kerry was able to work them all into a tour that was well suited to our specific time constraints and budget, as well as reworking a few things when we changed our minds. The ease of working with Pembury as well as their consistent delivery of what is promised is why we recommend them to everyone who is interested in travelling in Africa. Let the experts show you why they are the experts!

Laurel   –  
United States US
Visited: August 2024 Reviewed: Aug 13, 2024

Email Laurel  |  50-65 years of age  |  Experience level: first safari

Heidi was the most valuable part of our planning process and the outcome was flawless.
5/5

Heidi assisted me with planning a custom tour based on specific needs / wants related to celebrating my 30th anniversary. The dedication and effort she demonstrated to ensure our satisfaction was conveyed throughout the entire process. Heidi was always very responsive to my questions and provided feedback to the ideas I proposed. Her attention to detail was greatly appreciated and it instilled trust every step of the way.

The overall tour surpassed every expectation that we had. Located in the Sabie Sands, specifically staying at Arathusa and Ulusaba was amazing from a customer service perspective. The game drive viewing was exhilarating and rewarding all due to the effort of the Rangers and Trackers at both locations.

My husband and I are genuinely eternally grateful for the experience we had and the partnership we established. I only wish Pembury tours extended beyond the South African border so we could continue to work with Heidi.

June   –  
United States US
Visited: July 2024 Reviewed: Aug 11, 2024

Email June  |  65+ years of age  |  Experience level: 2-5 safaris

Gail Davis from Pembury Tours is a masterful Africa travel planner, highly recommended!
5/5

Gail put together a terrific trip based on our list of interests in an amazingly short time. We made our first approach early May, Gail was so easy to communicate with, she immediately understood what we were looking for. After a couple of tweaks, our trip to Vic Falls, Chobe and Namibia was finalized and confirmed in a matter of days! The highlights were the Namibia small group tour and a brief taste of Chobe in Botswana. We are so pleased we took her advice and guidance as she came up with such a variety of places to visit, excellent lodges and guest houses each with its own character and style, plus great activities, many of which we would never have even contemplated. Our trip came in close to budget, every single detail was planned, including local flights, intricate road transfers, tours and so on. Everything worked flawlessly, without a hitch, quite amazing - it made traveling so easy! We would love to do another trip to Botswana in a year or two, and we would not hesitate to call on Gail and Pembury Tours again. We are seasoned international travelers who grew up in Africa so we can recognize an expert with extensive local knowledge and experience. Highly recommended!

Bill Maxwell   –  
United States US
Visited: June 2024 Reviewed: Jul 29, 2024

Email Bill Maxwell  |  65+ years of age  |  Experience level: first safari

Trip of a Lifetime
5/5

We have wanted to go on Safari for years. When we were ready I did a lot of research on tour companies. Most are a set schedule tour and the itinerary is pre-planed. After researching I selected Pembury and started working with Anya. She took our desired sights and started planning our trip. We added changes that she incorporated. As this is a long trip and expensive we wanted to cram in as much as we could. Anya built a totally custom trip for us. Pembury arranged and coordinated everything. They met us on arrival and escorted us to connecting flight. The entire trip was like a private tour built around our wants. The selections of lodges, hotels and schedule was excellent. We packed in 8 days of safaris at 4 lodges; Simbavati Waterside, Inyati, Chundu Island, Chobe Bakwena. All were excellent and very different. Simbavati was the most luxurious accommodation with impeccable service. Inyati was the best game viewing. We saw 8 different leopards and had a bush chase of a lifetime to view Wild Dogs! Every place had something unique and different. Victoria falls is a must and amazing. We tacked on the helicopter tour which is well worth it. Our packed schedule was made effortless and Pembury arranged for everything.

Average User Rating
5.0/5
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