Reviews

Sort By: Date Most Helpful Rating 11-20 of 83 Reviews
Karina   –  
United States US
Visited: July 2024 Reviewed: Aug 12, 2024

Email Karina  |  20-35 years of age  |  Experience level: over 5 safaris

Outstanding Review
5/5

Our safari experience with Twinkle in Tanzania and Kenya was an unforgettable journey that exceeded every expectation. From the moment we set foot in the wild, we were captivated by the raw beauty of the African landscape and the incredible spectacle of the Great Migration. Watching thousands of wildebeest and zebras traverse the plains in a breathtaking display of nature’s power was an experience we will cherish forever.

The success of our trip was largely due to the outstanding efforts of our guides, Chumboso and James. Chumboso’s expertise was immediately evident; his deep knowledge of the region's flora and fauna, combined with his ability to track and spot animals, brought the wilderness to life for us. Whether it was a pride of lions lounging under an acacia tree or a herd of elephants marching across the savannah, Chumboso made sure we never missed a moment. His passion for the wildlife was infectious, and he shared fascinating insights that enriched our understanding and appreciation of the natural world around us.

James, our tour guide, was equally remarkable. He took the time to understand our specific needs and ensured that every detail of our journey was tailored to us. One of our main concerns before the trip was how our dietary restrictions would be managed in such a remote setting. James handled this with the utmost care, coordinating with the staff at every lodge and camp to ensure that our meals were not only safe but also delicious. His attention to detail extended beyond just food; he was always checking in with us, making sure we were comfortable and that everything was to our satisfaction. His dedication to our well-being allowed us to fully immerse ourselves in the experience without worry.

The combination of Chumboso’s wildlife expertise and James’s impeccable care made our safari a truly exceptional experience. They both went above and beyond to ensure that we had the trip of a lifetime, and they succeeded in every way. The memories we made during this journey, from the awe-inspiring sights of the migration to the quiet moments watching the sunset over the savannah, will stay with us forever. We cannot recommend Twinkle enough for anyone seeking an authentic, well-organized, and deeply enriching safari experience in Tanzania and Kenya.

Dheer Kumar   –  
Canada CA
Visited: July 2024 Reviewed: Jul 29, 2024

Email Dheer Kumar  |  65+ years of age  |  Experience level: first safari

5/5 Stars - Exceptional Service and Unforgettable Experience!
5/5

We recently went to Masai Mara Safari along with my family (5 members). We stayed for 5 nights/6 days. The tour was arranged by Twinkle Tours and Safaris, and I must say, it was truly an experience of a lifetime! From the initial planning stages to the execution, James at Twinkle Star took care of everything. He was very professional, prompt in his responses to any questions, courteous, and went above and beyond to ensure every detail was taken care of.
The safari itself was breathtakingly beautiful, with stunning landscapes, incredible wildlife, and unforgettable moments that will stay with us forever. Our guide and driver Daniel was knowledgeable, friendly, and skilled, making sure we got the most out of our time in Masai Mara.
We had a wonderful stay at the La Maison Royale Mara Camp. The rooms and washrooms were clean, and their service was awesome. The hotel staff was always ready to go over and beyond and made sure that our requests were taken care of. The view from our Balcony was breathtaking. We could see the wildlife from there.
I will highly recommend Twinkle tours to anyone looking to plan Masai Mara safari adventure. Their expertise, attention to detail, and passion for creating unforgettable experiences make them truly exceptional.

IR from MA   –  
United States US
Visited: June 2024 Reviewed: Jul 22, 2024

Email IR from MA  |  65+ years of age  |  Experience level: first safari

Well organized, interesting itinerary and a knowledgeable guide
4/5

The initial communication with Twinkle Star was very good. All questions and concerns were quickly answered. There was a mix-up about our arrival time that caused us some stress when we were not met as planned but that worked out ok. Our guide/driver was friendly and knowledgeable. The itinerary was followed closely. The only animal on our list that we didn't see was a leopard. The most exciting were lions feeding on a buffalo carcass surrounded by hyaenas waiting for the leftovers. The accommodations were clean and comfortable. The meals were mostly buffet with many food choices. I had no problem finding vegetarian options. All the different camps seemed to have the same food. The boxed lunches were also satisfactory. This is the only travel of this kind we have done so don't have anything to compare, but we enjoyed the experience. When researching Kenyan safaris Twinkle Star was competitive in price. We arrived home exhausted but since having time to rest and review and share our photos we only remember how much fun we had. It met our expectations.

We knew there would be a lot of time spent travelling between parks. Seeing Kenya outside the parks is part of the experience. But it was even more than anticipated. One drive was 12 hours instead of the 7-hour estimate. The two seatbelts in the middle row of the Landcruiser didn't work so when outside the parks we had to use the back which was not as comfortable.

FYI - Tipping was a problem that we weren't prepared for. US dollars seemed to be preferred over Kenyan shillings. Having small bills would have been helpful. We overtipped at times and sometimes didn't tip at all. Sometimes the tip could be added by credit card to the hotel bill.


John C. and Margaret A.   –  
United States US
Visited: June 2024 Reviewed: Jul 18, 2024

Email John C. and Margaret A.  |  65+ years of age  |  Experience level: 2-5 safaris

Twinkle Star Tours and Safaris amazing tour of Kenya and Tanzania
5/5

We just returned from a seven-week trip to southern and eastern Africa that was capped off by a twelve-day private combo circuit of Kenya and Tanzania. James and Twinkle Star Tours and Safaris offered a tour that was what we wanted and were willing to modify two of the days for additional sites and activities. James was most accommodating in helping us plan the trip. We traveled to the Rift lakes in Kenya and Masai Mara, then crossed the border to the Serengeti, Olduvai Gorge, and Ngorongoro before returning to Amboseli and Nairobi. James provided us with two excellent guides who were both knowledgeable and experienced (Joseph in Kenya and Roger in Tanzania) and appropriate vehicles that easily travelled the countryside. Roger and Joseph’s ability to spot birds and animals and to identify them added greatly to the experience. Roger’s sense of humor was especially delightful.
We waited all too long before traveling to Africa and hope to return. We highly recommend James and Twinkle Star to others wanting to experience that amazing land.

BO   –  
China CN
Visited: February 2024 Reviewed: Feb 27, 2024

Email BO  |  35-50 years of age  |  Experience level: first safari

An unforgettable Safari trip in Africa!
5/5

I was very happy to choose Twinkle star after comparing many tourist companys and James arranged a fantastic 10-days safari trip for us. And booked the hotel according to our requirements. I would like to commend our driver Robbert, who is a very good driver and professional guide. On the premise of ensuring our safety, he does not disturb the animals and respects and loves every animal. I think this is an advantage that many travel agency guides do not have at present. I'd like to give Robbert a five star praise!
Standing on the vast plains, watching elephants, giraffes, and zebras grazing peacefully, I felt the primal beauty of nature. As the sunset, overlooking the lions hunting on the plains from the cliff edge, I developed a deeper respect for the cycle of life and the power of nature. This trip was not just about observing wildlife and scenic beauty,it was a spiritual adventure and a growth journey. It taught me to cherish every moment filled with surprises and joy.
I feel that time has passed very fast, looking forward to the next trip to Africa!

YAN   –  
China CN
Visited: February 2024 Reviewed: Feb 26, 2024

Email YAN  |  20-35 years of age  |  Experience level: first safari

A travel agency that won't let you down.
5/5

Twinkle Star is a very professional travel agency. In the early stage of communication, they provided professional opinions and the most favorable prices. They responded promptly and emphasized the spirit of the contract. Manager James will personally pick up and drop off at the airport, giving instructions on precautions. Our dedicated Guide (John) is very professional with 27 years of Safari experience. He can predict the path of animals in advance, understand their habits, and is also a very enthusiastic and interesting. He has many interesting experiences, is passionate about his work, and has a good service attitude, giving us a great Safari experience. In short, Twinkle Star is definitely the best choice for you to travel to Kenya, with extremely high cost performance. I will recommend them to every friend who comes to ask for my opinion.

Genevieve   –  
United States US
Visited: January 2024 Reviewed: Feb 10, 2024

Email Genevieve  |  35-50 years of age  |  Experience level: first safari

Fantastic seamless high quality experience
5/5

We had an amazing experience with James and Twinkle Stars. We booked very late due to a change in schedule and they were able to get everything lined up quickly and professionally. Our guides were amazing, and clearly more experienced than many others we encountered. The price was excellent for a high quality safari- we would book again in a heartbeat- I hope we get the opportunity to visit again!

Fred   –  
Canada CA
Visited: October 2023 Reviewed: Dec 19, 2023

Email Fred  |  65+ years of age  |  Experience level: first safari

Call James for attentive smart service. I will call him again for my next visit to Africa.
5/5

Toured with Twinkle Star during October 2023. Six days, three hotels, one driver/guide. Each hotel was very different as were the sites. Each day was very special. Accommodation ranged from very good to the nicest hotel ever. George knows the parks and the animals. He knows where they are and where they are going. (He is the Wayne Gretzky of tour guides.) James had great planning suggestions and was also open to questions and changes; very easy to work with. Pricing was good too! I would use Twinkle Star/James again and would ask for George as my guide.

Malte   –  
Switzerland CH
Visited: October 2023 Reviewed: Nov 20, 2023

Email Malte  |  35-50 years of age  |  Experience level: first safari

Very nice guy
5/5

Booked a last minute tour for Nairobi. Very friendly and the tour was nice. Would recommend!

Chan   –  
Hong Kong HK
Visited: October 2023 Reviewed: Nov 2, 2023

Email Chan  |  50-65 years of age  |  Experience level: first safari

Very responsible and arranged a value-for-money
5/5

Twinkle Star Tours & Safari was very responsible and arranged a value-for-money, exciting, and unforgettable 5-day and 4-night trip for me, allowing me to enjoy the trip without any worries. Thank you.

Reply from Twinkle Star Tours & Safaris
Reply from Twinkle Star Tours & Safaris
Posted on Nov 10, 2023

Hello Chan

Thank you for sharing your safari experience and taking your time to give us a detailed five star review. We are glad and thankful you found Twinkle Star Tours and Safaris Ltd very helpful in planning your Trip. Hopefully, this shall not be your last Safari with us. We look forward to hosting you, your friends and family in the near future.

Asante Sana!

Average User Rating
4.6/5
Rating Breakdown
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  • 4 star 8
  • 3 star 2
  • 2 star 3
  • 1 star 3
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