Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 136
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 138 Reviews
Laura   –  
Lithuania LT
Visited: August 2024 Reviewed: Sep 9, 2024

Email Laura  |  35-50 years of age  |  Experience level: 2-5 safaris

A lifetime experience
5/5

Could definitely say me and my husband had a lifetime experience with Hermosa Life Tours and Travel for 10 days. Should say I am quite demanding and picky on details person but from the first email it was a pleasure to have a deal with Hermosa. All responses were informative, quick, changes adopted to the itinerary without any mistakes, solutions were needed proposed or explanations how to improve it given. The team looked professional. Although I still impatiently waited for our meeting day as sometimes communication through emails goes well but in live the experience disappoints you. Glad that this was not the case. Our driver/guide and actually a friend after all this time spend together in Rwanda Abou turned to be an amazing person. He was very polite, helpful, informative (my husband even made a joke that by leaving Rwanda it seems like we know about the country more than about our homeland), always asking for the feedback about tours, hotels, food, if everything went well. You could definitely start to feel like you visiting a friend in Rwanda who wants to show the best of his country. Moreover I could say it was interesting to have discussions on different topics with him and even learn some things from this man. If knowledge is a treasure of a wise man than Abou is a rich man. Finally, we were also surprised by the country, how clean and safe it is, by some actions taken by government and people that could be an example for the rest of the world. It is not the first country we have been in Africa so I was quite shocked as Rwanda really looks and feels different in a good way. Anyway highly recommend Hermosa Life Tours and Travel and if you want the best of it ask for Abou :).

Wen   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 8, 2024

Email Wen

Responsive, punctual, informative
5/5

The gorilla tour was great. And my driver guide Richard was amazing, he taught me so much about Kigali and was so helpful and attentive. Can't recommend more!

Stephen   –  
United States US
Visited: August 2024 Reviewed: Sep 7, 2024

Email Stephen  |  35-50 years of age  |  Experience level: 2-5 safaris

Hermosa Life was super easy to work with and made sure we had an amazing trip to Rwanda!
5/5

My wife and I had an amazing visit to Rwanda with Hermosa Life. They organized our gorilla trek in Volcanoes National Park, canoeing on the Twin Lakes, and city tour of Kigali. Hermosa Life was very easy to work with and always responded quickly and clearly to emails. They made the logistics stress free, and Augustine was a great guide who always made the effort to give us interesting local experiences. Definitely recommend working with Hermosa Life for your Rwanda trip!

Abdullah   –  
Malaysia MY
Visited: August 2024 Reviewed: Sep 1, 2024

Email Abdullah  |  50-65 years of age  |  Experience level: 2-5 safaris

Unforgettable Gorilla Trekking Adventure: A Journey Through Rwanda’s History and Culture
5/5

I enjoyed the trip to Gorillas Trekking at the Volcanos National Park very much. Blaise was super helpful. He was a great driver cum tour guide, giving historical and economic perspectives of the places along the journey. I had deeper understanding of the country, culture and history. Thank you again!

Anastasia   –  
Sweden SE
Visited: August 2024 Reviewed: Aug 30, 2024

Email Anastasia  |  20-35 years of age  |  Experience level: first safari

Highly recommend.
5/5

Great experience with our guide Pacifique! The car was comfortable and service was excellent. The drive to the mountains is gorgeous and the park rangers did a great job in giving us a wonderful experience. Highly recommend.

Fabrizio   –  
Switzerland CH
Visited: July 2024 Reviewed: Aug 24, 2024

Email Fabrizio  |  50-65 years of age  |  Experience level: 2-5 safaris

Highly professional tour operator
5/5

Prior to our arrival in Rwanda, we carefully defined together with Hermosa our tour based on our wishes and possibilities. We found the right balance between wildlife (Akagera, Nyungwe, Volcanoes NP, lake Kivu) and culture (Kigali, local markets and villages, Nyanza King's palace). Excellent driver, accomodations and food. Rwanda is a hilly country and distances between the different attractions can take some hours drive. Also consider that in NP you should get up early... Therefore, we would recommend to plan a few days to relax at the end of the tour. We did it at lake Kivu and the overall tour was a great experience!

Diana   –  
United States US
Visited: August 2024 Reviewed: Aug 19, 2024

Email Diana  |  65+ years of age  |  Experience level: 2-5 safaris

Entertaining and knowledgeable
5/5

Booking this tour was a little different than those I’ve done in the past. The initial contact is made on their website. After that, you correspond by email. Booking agents were very quick to respond to my questions. They we’re very kind to pick us up at our hotel and then drop us off at the airport for our flight after the tour.

GBG   –  
Dominican Republic DO
Visited: August 2024 Reviewed: Aug 17, 2024

Email GBG  |  50-65 years of age  |  Experience level: first safari

Very professional, serious and willing to accomodate.
4/5

Hermosa travels was excellent from the get go. Due to bank logistics, the date for rwanda gorilla trek filled up, but they accommodated an uganda trip that they dont usually do brcause i asked for it, and even refunded me cash. Everything was great and extremely professional.

Sandrine & JP Family   –  
Rwanda RW
Visited: August 2024 Reviewed: Aug 14, 2024

Email Sandrine & JP Family  |  35-50 years of age  |  Experience level: 2-5 safaris

We recommend this Company, excellent Service
5/5

We have enjoyed traveling with this company to Akagera Park with our kids , we cannot wait to go in the next summer with our children, we saw many animals such as Lions, Hipps, Gilafes, elephants and many more ! Our Guide Pacifique was excellent in communication and time everything was well organized and we shall use them again in our next family adventure

Sal Lopez   –  
United States US
Visited: August 2024 Reviewed: Aug 12, 2024

Email Sal Lopez  |  35-50 years of age  |  Experience level: first safari

Safe, Professional and Friendly
5/5

Is well organized company that takes care of all details, we encountered a couple challenges, car was making some noise but our driver Richard was able to resolve.
I will highly recommend this company

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 136
  • 4 star 1
  • 3 star 1
  • 2 star 0
  • 1 star 0
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