Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $90 to $300 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
NZ
Email Ann and Merv | 50-65 years of age | Experience level: first safari
Very helpful experienced operators - value for money
Serengeti Smile were really great to deal with right from the initial enquiry with Baraka answering all our questions right through to meeting us at the airport in person. We booked a Ngorogoro/ Serengeti/ Migration/ Lake Manyara tour with accom before and after. He was so efficient and helpful.
From there we met John, our guide, who we would totally recommend. He was very friendly, helpful, patient and accommodating. Nothing was ever a problem. John’s knowledge and experience was second to none and he worked with us to make our experience really memorable.
The food and accommodation was mid range and very comfortable totally meeting our expectations and more.
The roads are rough and dusty however all the drivers do a great job.
With John’s guidance we got to see so much of the wildlife up really close which was just an amazing experience of a lifetime.
It was a real value for money experience and we would totally recommend Serengeti Smile and staff.
Excellent tour operator, with very nice staff
We did Tanzania's Northern circuit with Serengeti Smile and it was all perfect from booking the trip directly with them, the communication before, during and after and the week onsite.
Albert was always available to answer any question, and Pius is an amazing driver, knowedgeable and very friendly.
We saw all animals one could want to see, slept in amazing tents and had great food.
US
Email Will | 20-35 years of age | Experience level: 2-5 safaris
A well-run tour company with knowledgeable guides that provide a fully satisfied experience.
Serengeti Smiles was exactly what we had hoped for in a tour company. They communicated well and provided the necessary information in a timely manner. The tour we did was a 4-day tour and were completely satisfied with our experience. The price was fair and affordable compared to other tour companies. Unfortunately we had mechanical issues on our last day and were not compensated for our delay or the need to temporarily join another group tour.
The 4-day safari through Tanagire, Serengeti, and Ngorongoro Crater had it all! We saw all big five and every animal possible!
We highly recommend our guide, Champion, and would 100% do another tour with him. He got us close to so many animals and knew all the right spots. We just sat back and had no complaints of him at all. We learned quickly why his name is Champion! He definitely earned it.
US
Email Vanessa | 20-35 years of age | Experience level: first safari
Champion was very informative and fun!
We did a four day private safari tour and I am beyond impressed! Our tour guide Champion really made the experience for us! Of course a lot of animal spotting is based on luck but Champion managed to always bring us to the right places at the right times! He gave information of the geography, history of the Maasai, and animals throughout our tour. Truly an unforgettable experience! Asante sana!
FR
Email Sandrine et Pascal | 50-65 years of age | Experience level: 2-5 safaris
A very nice experience
We had a wonderful 5-day safari trip during which we saw many animals: not only were we able to admire the big five, but we were able to see them very close up and in situations, such as the meal, which were breathtaking.
We were able to enjoy this superb experience thanks to our guides: Charles, our interpreter guide, who was very helpful and spoke good French, and John, our driver guide, a very good driver and with great knowledge of the parks.
A good duo of very complementary guides.
(automatic translation from French)
Email Raj & Bal | 35-50 years of age | Experience level: first safari
Attention to detail in curating an unforgettable safari experience
From the point of initial contact to keeping us updated on what we needed, answering questions quickly and sending links on reading - Erick from Serengeti Smile was brilliant!
We had contacted approx 8 tour operators but Erick was always quick to get us the answers we needed to create an informed tour. He helped us curate the ideal itinerary for what we wanted to see and stayed within our budget.
Where he couldn’t get us the accomodation he upgraded it at no extra cost to us and where he could booked our family of four into a family villa/tent/accomodation.
Out there the guides were punctual, polite and always went that one step further to ensure we got to see the best of the animals in their natural environment.
Accomodation was great and we even got to see the migration. Experience was brilliant and we want to say a huge thank you to Serengetismile for arranging an unforgettable holiday for our family. We’ll be recommending you to everyone.
FR
Email Sauvane | 20-35 years of age | Experience level: first safari
It is a company that listens and is available
The stay is perfectly done. Everything was perfect. The organization was very good. Our guide, Zacharia, was very accommodating, available. Meals was very good and accommodations were very nice.
Email Gurdip Juty | 50-65 years of age | Experience level: first safari
Excellent service and faultless to the end!!
Serengeti Smile was super efficient from start to finish, providing a faultless service. They were accommodated every request we had and provided a tailored service. Best of all was the driver Champion, he was knowledgeable about the tour and very socialable.
I would definitely recommend Serengeti Smile to my friends and family and give a big push for Champion to be the guide!!
Email Sharon | 50-65 years of age | Experience level: first safari
Professional, quick and knowledgeable
Wow, an amazing trip from start to finish. Our airport changed at the last minute but it was no problem for Serengeti Smile as they picked us up from the new one.
Our tour guide Champion, was very knowledgeable on the safari and very helpful to drivers who had broken down by fixing their cars!
The company found out lost luggage, again amazing and if we came again, I would use Serengeti Smile
Email Jasmine | 20-35 years of age | Experience level: first safari
A Champion!
This was my first time to Tanzania and the tour was amazing.
Champion was a great driver & his amazing eye would get us to great spots to get amazing pictures! He was super friendly and chatty and was highly informed of all of the animals we saw on the 5 days.
We lost one of our suitcases on the journey here but Eric & the Smile Team were quick to contact Kenya Airways and locate & receive our luggage.
Can’t recommend Smile highly enough!
