Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 133
  • 4 star 7
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 140 Reviews
Lucy   –  
United States US
Visited: August 2024 Reviewed: Sep 2, 2024

Email Lucy  |  50-65 years of age  |  Experience level: 2-5 safaris

Reliable Safari Tour Company that offers an unforgettable African adventure.
5/5

We booked three tours with Kubwa Five Safari for our Africa trip, covering six countries: Rwanda, Uganda, Zambia, Zimbabwe, Botswana, and Ethiopia. They designed customized itineraries based on our preferences and time constraints, adjusting them based on our feedback.

The team leader, Joseph, and his team at Kubwa Five Safari consistently answered our questions, addressed our concerns, and ensured the program maintained a comfortable pace for each activity. As experienced tour operators, they considered all logistical details, double-checked our flight information, reassured us about visa requirements, reminded us to bring bug repellent and take required immunizations, and advised us on proper attire for the trip.

When one of our flights was delayed, I informed Joseph. He promptly coordinated with the local team to reschedule our activities, ensuring we didn’t miss the helicopter ride over Victoria Falls in Zambia.

During each tour, their representatives met us at every connection, airport, and border, making us feel safe and well-cared-for throughout our journey. Joseph also followed up with us in each town we visited, ensuring we were satisfied with the program and our guide. Our tour guides, Samuel in Uganda and Fikru in Ethiopia went above and beyond to ensure we had the best experience in their home countries. Samuel would rearrange activities or adjust the schedule to ensure we had enough time to enjoy the game drives and visit local villages. Fikru invited us to his home, where his wife prepared a delicious traditional Ethiopian lunch. She also made coffee from raw beans, roasted them over charcoal, ground them, and then brewed the coffee. It was tasty, and we all agreed it was the best coffee ever.

They were very knowledgeable about game drives, local culture, and history. Because of them, we gained invaluable experiences that will stay with us forever.

We had a fantastic month in Africa, and I highly recommend Kubwa Five Safari.

Kathleen   –  
United States US
Visited: August 2024 Reviewed: Aug 30, 2024

Email Kathleen  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent planning and communication
5/5

Kubwa Five Safaris created a custom plan for our exploration of the national parks in Rwanda and Uganda specifically to include trekking for gorillas (Rwanda) and chimps (Uganda). The pre and post communication was excellent, always responding to questions with helpful details. The selected lodging fit our budget and was comfortable and enjoyable. The company welcomed our suggestions, especially to add some detail regarding expectations for road travel in Uganda, as the roads are very rough in many places. We were happy with Kubwa Five Safaris’ service and highly recommend them to other travelers.

Mindy   –  
United States US
Visited: August 2024 Reviewed: Aug 26, 2024

Email Mindy  |  65+ years of age  |  Experience level: 2-5 safaris

Wonderful experience with Kubwa 5
5/5

Before and during our tour, Kubwa 5 communicated with us and provided all the necessary information to us. Whenever we needed the help, they immediately gave their best to accommodate us. We had a very wonderful experience in this trip with the help of Kubwa 5. Highly recommend ed!

Poni   –  
Uganda UG
Visited: June 2024 Reviewed: Aug 26, 2024

Email Poni  |  20-35 years of age  |  Experience level: first safari

A tour operator is a knowledgeable organized and customer focused professional.
5/5

Fantastic Experience (No, Really, It Was Actually Fantastic!)

We're not kidding, folks! Everything went off without a hitch, and we're still grinning from ear to ear. John, our trusty guide, showed up on time (miracles do happen!), and was like a walking encyclopedia of awesomeness. He shared his life stories, and we were riveted (who needs Netflix when you have John?!). He was very knowledgeable about animals and birds in all the national parks we visited.

The trip was so smooth, we are pretty sure we heard angels singing in the background. And the best part? No meltdowns, no lost luggage, no "I forgot my passport" moments (okay, maybe just one, but John had a spare... just kidding!).

All joking aside, we can't recommend this experience enough. It was the real deal, and we are already planning our next adventure with Kubwa Five Safaris. If you want a trip that's actually fantastic, look no further!

Jolie   –  
United States US
Visited: July 2024 Reviewed: Aug 22, 2024

Email Jolie  |  35-50 years of age  |  Experience level: first safari

Kubwa Five Safaris provides exceptional personalized service.
5/5

Kubwa Five Safaris went out of their way to ensure that my son and I had an experience of a lifetime. From the beginning, they were in regular contact with us as the safari was carefully planned. They were flexible and accommodating. Our trip took us through Uganda, Rwanda, Kenya, and Tanzania. As we entered each country we were paired with an expert guide for that location, who made certain we enjoyed each day of our vacation. The guides shared their knowledge of the animals, geography, and culture of the area and welcomed our questions. In addition to viewing animals, we were also able to visit cultural centers, a museum, and an orphanage/school. We explored on foot, bike, boat, hot air balloon, and safari vehicle. We felt safe and confident in our guides' driving skills as they navigated the rough roads. We had an exceptional trip and if I am fortunate enough to return one day, I will be reaching out to the kind people at Kubwa Five.

Mr. Denis   –  
Uganda UG
Visited: December 2023 Reviewed: Aug 22, 2024

Email Mr. Denis  |  20-35 years of age  |  Experience level: first safari

Excellent
5/5

My name is Denis, and I recently had the pleasure of joining a tour that left a lasting impression on me, all thanks to Kubwa 5 Safaris. From the moment I booked the trip, the communication was seamless. The team at Kubwa 5 Safaris kept me well-informed every step of the way, with clear instructions and prompt responses to any questions I had.

The service during the tour was outstanding. Our guide was knowledgeable, friendly, and went out of their way to make sure everyone felt comfortable and engaged. They shared fascinating insights about the destinations, making the experience both educational and enjoyable.

When it comes to value for money, this tour exceeded my expectations. The itinerary was packed with activities and experiences that were well worth the cost. I felt that every dollar spent was justified by the quality of the services and the unforgettable memories I took away.

Reliability is another area where Kubwa 5 Safaris shined. Everything ran smoothly and on time, from transportation to accommodations. There were no unexpected delays or issues, which made the entire trip stress-free and enjoyable.

As for the tour itself, it was nothing short of amazing. The destinations were breathtaking, the pace was just right, and the group size was perfect for making new friends while still feeling well looked after. I would highly recommend Kubwa 5 Safaris to anyone looking for an adventure that combines excellent service, great value, and unforgettable experiences. Thank you, Kubwa 5 Safaris, for making this journey truly remarkable!

Philip   –  
United Kingdom UK
Visited: June 2024 Reviewed: Aug 11, 2024

Email Philip  |  50-65 years of age  |  Experience level: 2-5 safaris

10 Night Tour In Rwanda, Uganda & Tanzania
5/5

We booked this trip very last minute (1 week before starting) and Kubwa Five efficiently arranged the tour with no problem and even though they had such short notice were able to book some great hotels and lodges for us as well as two fantastic tour guides. Another stand out point of Kubwa was that they always kept in contact and kept us updated on everything we needed to know.

We started the tour in Rwanda, where we were picked up at the Kigali Marriott by the super-friendly and charismatic Smith (insta: Smithtourguide Uganda) who was always upbeat and forever had a smile on his face. SmithTourGuide gave us a city tour of Kigali and then drove us to Volcanoes National Park where we went Golden Monkey trekking.

SmithTourGuide then drove us over the border into Uganda and to Bwindi National Park. It was a long drive but SmithTourGuide made it so much fun and one of the best moments of the tour was when he stopped near a village where there were a group of children, turned up the car radio and we danced with the children off the side of the road. They were so cute, laughing and had so much fun (as did we!).

The following day we had an unforgettable time gorilla trekking and got right up to a group of gorillas. It was amazing and you should definitely do it if you get the chance.

The second part of the tour was a safari in Tanzania and we were met at Kilimanjaro airport by Alpha, our second wonderful guide who took us on game drives at Ngorongoro Crater and Serengeti. Alpha is an experienced guide who knows the areas like the back of his hand and was often able to locate animals before other safari companies. We saw so many animals including the big 5. Although Alpha must have done these game drives countless times, he was still very enthusiastic and we could see he still very much enjoyed seeing the animals. He also had an enormous knowledge of the flora and fauna and could answer all our questions about the animals, vegetation and geography. Not to miss an opportunity Alpha unexpectedly even took us on a game drive in the morning before dropping us off at the airport and it was so much appreciated.

One unfortunate occurrence was that the estimate they gave us before booking was way off and increased by a whopping 34% when it came to booking. It was blamed on lodge rates and forgetting to add the park fees and VAT (even though they were shown as included in the estimate). I understand that lodge fees may have been more expensive as it was quite last minute but the rest was a huge error on their part.

That issue aside, we really enjoyed our 11 days exploring Rwanda, Uganda and Tanzania and I would highly recommend Kubwa Five as a friendly and caring company who truly want their customers to have a great time. I researched a lot of companies before committing to Kubwa Five and I believe I made a really good choice.

Caroline   –  
Uganda UG
Visited: April 2024 Reviewed: Jul 28, 2024

Email Caroline  |  20-35 years of age  |  Experience level: 2-5 safaris

The tour operator was east to coordinate with and was able to direct to an appropriate accomodation.
4/5

I have had the pleasure of experiencing the exceptional professional services offered by Kubwa Five Safaris, courtesy of their friendly and knowledgeable personnel.

Although we have only recently returned from our trip, we are already contemplating another vacation with them, and Kubwa Five Safaris will undoubtedly be our preferred choice.

We firmly believe that the expertly planned trip itinerary enabled us to experience the very best that country has to offer.

I would highly recommend Kubwa Five Safaris to anyone seeking an unforgettable, once-in-a-lifetime adventure at an affordable price. Their services are truly exceptional and deserving of strong consideration.

Elizabeth and William   –  
United States US
Visited: June 2024 Reviewed: Jul 13, 2024

Email Elizabeth and William  |  50-65 years of age  |  Experience level: first safari

Kubwa Five Safaris provided excellent, attentive and generous service for our Safari.
5/5

I would highly recommend Kubwa Five safari for your East African adventure. From the very beginning of planning, they were incredibly helpful and informative and answered all my questions promptly.

As the trip approached, I requested a zoom meeting so that I could meet some of the staff in person and have additional questions answered. They were very happy to accommodate this and put any last minute. concerns, I might have had to rest. They also sent me a photo of Charles, "king" Charles, who would be our guide for much of the trip, so we would recognize him at the airport.

Charles was waiting patiently for us at the airport and made us feel so welcome. It was like we known each other for years. Any request we had, he tried to make happen. All of our accommodations were comfortable, warm and welcoming. The food was great and the Safaris really changed our lives. Being so close to the magnificent wildlife of Uganda was humbling. And the people in the communities we visited welcomed us with open arms.

We also spent 7 days/6 nights in the Rwenzori Mountains in the excellent care of Rwenzori Mountaineering Service. Our main guides, Hezron and "Papa" John were skilled mountaineers and made us feel safe and comfortable on a grueling 7 day adventure to 15,000 feet.

At the end of our mountain trekking, Charles was there waiting for us with water and off we went to end our trip in Kibale National Park were we trekked and hung out with chimps. Awesome. Once again, the accomodations were wonderful. Even on the way to the airport, Charles went out of his way to make our last request a reality. We wanted gum boots to take home. Charles found a hardware store on the way to the airport and made it happen.

Kubwa Five is 5 star!

Lena   –  
United States US
Visited: May 2024 Reviewed: Jul 10, 2024

Email Lena  |  20-35 years of age  |  Experience level: first safari

Enthusiastic, and welcoming guide who made you the whole adventure feel super safe and fun!
5/5

Booking Kubwa Five Safaris was an excellent choice! My 2-day overnight adventure in Akagera National Park was breathtaking, beautiful, and truly a once-in-a-lifetime experience! The first day started with a stunning long game drive throughout the park, where we spotted many Buffalos, Baboons, Zebras, an elephant, Rhinos, giraffes, different types of Antelopes, hippos, and birds! The views were incredible, and I felt engulfed in the mountains and lakes of Akagera. I spent one night in the Karenge Bush Camp where I enjoyed a wonderful dinner under the stars and a peaceful night in my tent where I fell asleep to the sounds of wild animals around me! I woke up to a beautiful sunrise and enjoyed a nice breakfast before our long and enjoyable game drive back to the entrance of the park. The weather was perfect, and we saw different herds of zebras, baboons, buffalos, pumbas, antelopes, hippos, etc. I ended my trip with a guided tour of Lake Ihema, where the captain explained the behaviors of different animals, including elephants, hippos, and alligators! Overall, it was a fantastic trip and I would highly recommend booking Kwuba Five Safaris for your next Tour!

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 133
  • 4 star 7
  • 3 star 0
  • 2 star 0
  • 1 star 0
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