A few of the Viatu team members!
Viatu
- Office In:
-
Switzerland
- Size:
- 10-20 employees (Founded in 2020)
- Member Of:
- Regenerative Travel, Future of Tourism, UN Global Compact, 1% For the Planet & B-Corp
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $103 to $2,578 per person per day (USD, excl. int'l flights)
Reviews
US
Email JP | 50-65 years of age | Experience level: first safari
Great Experience!
Viatu was such a good choice. They were recommended by a friend and I have already recommended them to a friend. They booked the most fabulous safari trip for me. Everything went as planned, from try drivers to the accommodations. The only thing that didn’t go the way I thought it would was it was even more fantastic than I could have imagined. Mardi and the others were so helpful. They responded quickly to my questions and continued to provide good information right up to my trip. I was given options that were in my budget, so didn’t have to keep coming back asking for something different. Almost like they knew exactly what I wanted when I didn’t even k ow myself. It was a trip of a lifetime and Viatu made it happen. Thanks so much,
Reply from Viatu
Posted on Nov 25, 2024Thank you, JP, for such a glowing review! 🌟
We’re thrilled to hear that your safari trip exceeded your expectations and turned into a “trip of a lifetime.” It’s wonderful that Mardi and the team could provide such personalized service, helping you find the perfect options within your budget and ensuring everything ran smoothly.
We love knowing that our quick responses and tailored suggestions made planning easy and enjoyable for you. Hearing that you’ve already recommended us to others is the highest compliment we could receive.
Thank you for trusting us with your adventure, and we hope to help you create even more unforgettable experiences in the future!
US
Email Douglas | 65+ years of age | Experience level: first safari
Our best tour in thirty years of travel!
Communication with Mardi was excellent, she listened and heard us. When we had questions they were answered.
The value we received was beyond our expectations. All stays, tours, and safaris were spectacular. We were picked up and transported conveniently and comfortably with friendly and welcoming drivers.
Baleluni private reserve was able to feed us well, take us to see wildlife in their neck of the woods and to Kruger National park and the endangered species rehab center, and to provide lodging where we could see an elephant herd walk right by our balcony along the Oliphant river. Tsowa safari lodge is a five star experience with fabulous food, great tents and indoor and outdoor showers. We walked the island; boated the Zambezi twice seeing Hippos, crocodiles, and elephant; and went on game safaris that allowed us to see big game, including an 400+ herd of water buffalo, and birds galore. Cape Town, the peninsula, Table mountain, Stellenbosch, and Kirstenbosch gardens are not to be missed.
Reply from Viatu
Posted on Nov 25, 2024Thank you, Douglas, for such a heartfelt and detailed review! 🌟
We’re beyond thrilled that your trip turned out to be your best in thirty years of travel—what an incredible compliment! It’s wonderful to hear that Mardi’s attentive communication and planning made such a positive impact on your experience.
From the spectacular safaris at Balule Private Reserve and Kruger National Park to the luxurious five-star experience at Tsowa Safari Lodge, it sounds like every moment was packed with unforgettable adventures. The image of elephants passing by your balcony along the Olifants River is truly magical, and your Zambezi River excursions sound like dreamlike experiences.
We’re so glad you enjoyed the beauty and culture of Cape Town, from the stunning Table Mountain to the charm of Stellenbosch and Kirstenbosch Gardens. It sounds like you had the perfect balance of wildlife, nature, and city exploration.
Thank you for trusting us with such a memorable journey. We hope to help you create more extraordinary experiences in the future!
CA
Email Jacob | 35-50 years of age | Experience level: 2-5 safaris
Very pleasant to deal with
Overall was very good. A bit of confusion about a few things at the accommodation we stayed at that they booked for us as part of a package, but I think this was probably related to the fact that the resort was new and a bit disorganized. I would book with Viatu again for sure. Well done.
Reply from Viatu
Posted on Nov 25, 2024Thank you, Jacob, for your kind feedback! 🌟
We’re so glad to hear you had a positive experience and found us pleasant to work with. We appreciate your understanding regarding the minor confusion at the resort—it can sometimes happen with newer accommodations, and we’re always here to help smooth things out when needed.
It means a lot to know you’d book with us again. Thank you for your trust, and we can’t wait to help you plan another fantastic trip in the future!
DE
Email Florian | 20-35 years of age | Experience level: 2-5 safaris
Excellent coordination, planning and execution!
Great experience, with very helpful and useful tour operator! The tech - first approach is something that I really loved, and it made the whole process very easy and smooth. Everything was planned perfectly, and the trip could not have gone better! I can only reccomend!
Reply from Viatu
Posted on Nov 25, 2024Thank you, Florian, for such a fantastic review! 🌟
We’re thrilled to hear that our coordination, planning, and tech-driven approach made your trip seamless and enjoyable. It’s great to know that the process was easy and smooth for you, and we’re so happy everything went perfectly! Your recommendation means the world to us.
Thank you for choosing us, and we look forward to helping you plan your next adventure!
Email Lisa | 20-35 years of age | Experience level: over 5 safaris
Absolutely delightful
I had the pleasure of traveling with Vitau in March 2024, and I cannot recommend them enough! From start to finish, the communication was clear and efficient. The team was always available to answer my questions and provide updates, which made the entire experience stress-free.
The service I received was exceptional. Our guide was knowledgeable, friendly, and truly passionate about showcasing the local culture and attractions. Each itinerary was well-organized, allowing us to make the most of our time while still having moments to relax and explore on our own.
As for value for money, Vitau exceeded my expectations. The experiences we had were top-notch, and the pricing was incredibly reasonable given the quality of service provided. I felt that every penny spent was worth it, especially considering the unforgettable memories I made during the trip.
If you're considering a travel agency, look no further than Vitau. They truly know how to create a memorable journey!
Reply from Viatu
Posted on Nov 25, 2024Thank you, Lisa, for such a glowing review! 🌟
We’re absolutely thrilled to hear that your experience with us was stress-free and memorable from start to finish. It’s wonderful to know our communication and support made a positive impact, and that our guide was able to provide such a great introduction to the local culture and attractions.
We’re so glad the itinerary allowed for both adventure and relaxation, and that you felt the value for money was more than worth it. Creating unforgettable memories is always our top priority, and it’s fantastic to know we succeeded in making your trip special.
Thank you for recommending us—your kind words mean the world. We hope to help you plan even more amazing journeys in the future!
ES
Email Joana | 35-50 years of age | Experience level: over 5 safaris
Many wholesome safaris with Viatu as my trusted partner
I've booked many trips all across Africa with Viatu and always had the most wholesome and genuine safari experiences - no matter if in Namibia, South Africa, Botswana, Kenya or Tanzania! The team at Viatu is extremely passionate and knowledgable. The team goes above and beyond to make sure every trip is special and memorable, paying attention to every detail! They offset the carbon footprint of all my trips and the lodges they work with are also sustainable. Knowing that my trip positively impacted the local people and wildlife in some way made it extra special. Viatu is my trusted partner for Africa trips and I can 100% recommend trusting their expertise!
CH
Email Daniel & Susanne | 65+ years of age | Experience level: first safari
Amazing Namibia trip through untouched landscapes with plenty of animal encounters
Namibia exceeded all expectations on our last trip. We were surprised by the many animal encounters and the incredibly vast landscapes.
We had the privilege of experiencing a 14 day trip tailored to our wishes and needs. The accommodation was very comfortable, integrated into the landscape, ecologically managed and with excellent service. The philosophy of Natural Selection as well as Gondswana convinced us. Detailed directions enabled us to drive to the accommodation ourselves. We were always warmly welcomed.
We were pleased to see that the local population can benefit from tourism while preserving nature and culture.
We always had very competent and friendly guides on our safari trips, tailoring the experience based on your interests. From elephants and lions to zebras and giraffes, we saw them all! Even the very shy black rhino. Unfortunately also the result of rhino poaching. The short distance encounter of a group of seven lions with a young one was breathtaking. But: Experience has shown that the wild is free and may not be where we are looking for it.
Some other highlights of our trip: Balloon ride with Namib Sky early in the morning, with incredibly rich breakfast in the desert after landing. Sleeping under a brilliantly clear starry sky. Rock arts, showing the past hunter-gatherer life. Hiking on the dunes of NamibRand Nature Reserve. Kayak tour to seals in the Walwis Bay. Exploring wild life in Etosha East.
We had an authentic African safari experience, a combination of stunning wildlife, incredible scenery and exceptional hospitality.
NZ
Email Samantha | 35-50 years of age | Experience level: first safari
Natasha was fantastic!
It's been a few months since we were in East Africa and I have to say it was amazing, we had a great experience and my kids are still saying it was a trip of a lifetime! I would highly recommend your service and agency for getting us set up and your patience with me over the weeks to get everything scheduled. Thank you again for everything and Take Care!
IT
Email Nicola | 35-50 years of age | Experience level: first safari
Serious operator, perfect organisation and cooperation with beautiful structures
We just got back home, after a wonderful holiday in Namibia. This land is a magical place, but thanks to Viatu team we planned the perfect trip for us, lived in wonderful accommodations and received fast and efficient assistance.
A special thanks to Alex for the organization, to Rea for assisting us during the trip and to Alessandro for helping us solve a problem perfectly.
It was probably the best trip of our life!
I think we will turn to Viatu again in the future to organize unique holidays!
IT
Email Guido | 50-65 years of age | Experience level: first safari
Simply extraordinary!
Dear Viatu-Team, yesterday we came back home from our beautiful trip to South Africa, and our hearts are full! We had an amazing trip discovering wonderful places, we‘ve met very friendly and welcoming people and we‘ve stayed in awesome hotels & lodges. We were lucky to see the „Big 5“ in less than 2 hrs of Game Drive and our rangers taught us to use our bush eyes (and also all the other senses). We discovered the beauty of watching out for animals and now we love observing whales. We felt very grateful because everybody tried to spoil us in million different ways. Everything went perfectly, also our transfers. We appresciated a lot the route of our trip because it showed us the variety of South Africa. Our trip was magic thanks to -your perfect organization -your right advices -your good taste -your empathy for us, trying to understand what was the right tour and which were the right places for us to stay. Especially we would like to credit two fantastic places we have stayed in: 1. The Mthembu Lodge, the combination of the beauty of the lodge and it’s amazing surrounding, their excellent service and their warm smiles made us feel home. Their passion for nature taught us a new sense of life. 2. The Pineapple Boutique Hotel, is truely ithe expression of “welcome” – sense of beauty, friendship, hospitality and warmth and we appresciated the position of the Sea Point neighborhood under the Lion‘s Head and very close to Camps Bay. Their breakfast is unforgettable. We are not sad that it is over, we are happy because it happened! Thank you Viatu team, great work!!!!
