Reviews

Sort By: Date Most Helpful Rating 101-110 of 438 Reviews
Steve   –  
Canada CA
Visited: August 2024 Reviewed: Sep 10, 2024

Email Steve  |  35-50 years of age  |  Experience level: 2-5 safaris

A Memory of a Lifetime
5/5

My wife and I booked a three-day safari with Serengeti Smile in August 2024, covering Tarangire and Ngorongoro, and it was nothing short of amazing—a memory we will cherish for a lifetime. From the moment we contacted them, the customer service was exceptional. The most impressive part was their flexibility. Due to some flight issues, I had to make last-minute changes, and they accommodated everything smoothly. They were also extremely helpful when I requested changes to the initially booked lodges.

Our guide, Zack, was a true highlight of the trip. His deep knowledge of the best spots for wildlife viewing and his attentive care made the experience even more special. He ensured that we had the best possible opportunities to see the incredible wildlife, all while providing excellent customer service.

If you're looking for a top-tier safari operator, Serengeti Smile is the one. They exceeded our expectations in every way!

Jade   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 9, 2024

Email Jade  |  20-35 years of age  |  Experience level: first safari

Reliable and a real gentleman
4/5

No binocular provided upon arrival. The other part is perfect👍🏼

Yilin   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 9, 2024

Email Yilin  |  20-35 years of age  |  Experience level: first safari

Good, quick response
4/5

The response is in time, the service is good. But maybe some areas can be better, bc we want to see the flamingo and it’s not the right season but the company didn’t tell us.

Moritz   –  
Germany DE
Visited: September 2024 Reviewed: Sep 6, 2024

Email Moritz  |  20-35 years of age  |  Experience level: first safari

The operater (Baraka) was friendly, he answered very fast and it was easy to manage the Safari trip.
5/5

Our trip started in Tarangire over Ngorogoro and Serengeti to Manyara. The Trip was amazing and unbelievable. Our guide (Sack) was very friendly and experienced.
The lodges for overnight were also perfect choosed.

Maike   –  
Tanzania TZ
Visited: September 2024 Reviewed: Sep 6, 2024

Email Maike  |  20-35 years of age  |  Experience level: first safari

Unforgettable
5/5

It was an unforgettable tour. We visited several parks and Zack was a wonderful guide. He was able to answer lots of questions. Thanks to him we saw a lot of great animals and had a great time.

Yoshi   –  
Singapore SG
Visited: September 2024 Reviewed: Sep 5, 2024

Email Yoshi  |  35-50 years of age  |  Experience level: first safari

Excellent trip!!!
5/5

I found Serengeti Smile via google and was the first company who responded. Jeremiah was always willing to help answer my questions which helped us a lot to plan our trip.

My driver/guide Champiwas a great guide and a driver. He showed us all big five and he showed & thought us a lot not just about animals but also about Tanzania.

I recommend both Serengeti Smile and Champion to everyone if you want an once a life time safari trip

Ai   –  
Singapore SG
Visited: September 2024 Reviewed: Sep 5, 2024

Email Ai  |  35-50 years of age  |  Experience level: 2-5 safaris

Very friendly and easy to connect
5/5

Jeremiah from Serengeti smile was very prompt with my queries hence decided to go with Serengetti Smile. It was a great experience and woul definitely recommend to friends and family and others.

My driver & guide, Champion was a great companion for our trip. We enjoyed his company and his driving skills was super!!
He also thought us a lot of things about Tanzania. Super happy with the trip

Danielle   –  
United States US
Visited: September 2024 Reviewed: Sep 4, 2024

Email Danielle  |  35-50 years of age  |  Experience level: first safari

Wonderful experience!
5/5

I came on Safari in late August/early September with a group of 4 other friends. Our guide, Barnabas, was AMAZING!! We saw lions (with babies!), giraffe (with babies!), elephants (with babies!), cheetahs, hippos, gazelle, and too many more to name. He was very accommodating and all 5 of us had a wonderful time as a result. Thank you Barnabas!

Silvia Justo   –  
Portugal PT
Visited: August 2024 Reviewed: Sep 2, 2024

Email Silvia Justo  |  50-65 years of age  |  Experience level: first safari

Thrustable and available for providing a good Safari
5/5

We did a 6 day Safari from Tarangire untill North Serengeti and Ngorongoro.
Our guide was Deo a wonderfull person, excelent driver and Amazing guide, With a lot of experince in finding animals.
I boked directly with them and Erick also was very disponible to inform about all necessary process.
Many thanks to both.
We saw all big five.
Good price, fair money.

Silvia Justo ( from Algarve / Portugal )

Sarah   –  
Germany DE
Visited: August 2024 Reviewed: Sep 1, 2024

Email Sarah  |  20-35 years of age  |  Experience level: 2-5 safaris

4 days Safari happiness
5/5

Emanuel, our guide, reliably picked us up at the agreed meeting point and the adventure began. We were very well looked after at all times and the entire 4 days were perfectly organized. We visited the following parks: Tarangire, Serengeti and Ngorongoro Crater. Emanuel always explained all the animals we spotted and always had the right nose for the right places. In such a short time, we were able to see lions, leopards, zebras, wildebeests, giraffes, elephants and many other animals in their habitat. The two accommodations are also perfectly located and chosen.
We can highly recommend Serengeti Smile and would book them again.

Average User Rating
5.0/5
Rating Breakdown
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