Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 45
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 45 Reviews
Avi Shavit   –  
Israel IL
Visited: September 2024 Reviewed: Oct 5, 2024

Email Avi Shavit  |  65+ years of age  |  Experience level: first safari

The Best professional and the most helpful tour operator that I ever met!!!!
5/5

I approached Mr. Webster Musaidzi and DK Tours & Safaris after a deep survey to find an appropriate tour operator who could help us tailor our first safari in Africa. From the beginning, I found a person who put our requirements and willingness on the front and tried all his effort to make us happy and to accommodate what we wanted. I must admit that Webster was almost the only one who read actually what we wanted. Most of the other tour operators just try to convince us to take their already planned tour without the right concern about our needs. For us, it was an actual issue since we came to Zimbabwe safari after one week of safari in Tanzania, where Mr Webster also helped us with his well-connected Africa network. During the seven months after we made the reservation up to the safari date, Webster turned out to be our major consultant for everything we needed.
From the moment we arrived in Zimbabwe one of his team or Webster himself escorted us and took care of everything. When I write “everything" I mean it, it started with the border control, and continued with third-party tour suppliers, like the dinner boat company or helicopter tour. He verified that we would have a VIP treatment in any one of the activities we took.
His team is excellent, I was completely impressed with their professionalism, standing on time, being very knowledgeable, very helpful, and very very friendly.
Webster's unique friendship and willingness to help came to its highest level when we faced difficulties in the airport back home. Not only did he wait in the airport until we ended the check-in, but when he found out that we had a problem and the flight was cancelled, he took us to his office and he and his team worked like crazy to solve our problems with the airline and hotel reservation. This is above and far from any expectation one can find in a regular tour operator. For example, Webster took us to the airline office in another part of the city and helped us bridge the communication with the travel agent in the office.
The customer service we got is second to none.
I highly recommend Mr. Webster Musaidzi and DK Tours & Safaris for any activities in Africa, and we definitely will use their services again and again

Lisa   –  
Malta MT
Visited: September 2024 Reviewed: Sep 22, 2024

Email Lisa

Fantastic itinerary,well priced ,personal touch ,efficient
5/5

It’s true when you hear the expression “I left my heart in Africa “as it has happened to us .
I would like to thank the DK tours team for the fantastic itinerary they put together and the personal touch .For making our bucket list adventure come true .
Webster ,a fountain of knowledge and the patience of a saint .
The Chobe National park safari was nothing short of amazing .Victoria Falls is spectacular ,and if you can pluck up the courage Devil’s pool is worth a visit along with a dip in the Zambezi river .
Sunset river cruise ,traditional Mokoro on the Okavango delta ,to mention a few.
The only downside is having to say goodbye .
We highly recommend DK tours ,you exceeded all our expectations.Thank you !!
It was worth every cent and more !!

Pilar   –  
Colombia CO
Visited: July 2024 Reviewed: Sep 4, 2024

Email Pilar  |  35-50 years of age  |  Experience level: first safari

Confidence and insider guide in our first African adventur
5/5

This was a mother's and daughter's first African adventure. We were anxious about the trip, the culture, and everything in general. Right from the beginning, we felt guided, protected, and clear about what interested us in such an amazing destination. We had fun at every stop of the journey, and fell in love with the people, the nature, the wildlife, the culture, and the amazing service. We just want to book our next adventure soon!

Esther Whyte   –  
United States US
Visited: July 2024 Reviewed: Jul 16, 2024

Email Esther Whyte  |  20-35 years of age  |  Experience level: first safari

Reliable, knowledgeable, friendly, great tour planning, great customer service
5/5

We did an eight day safari through DK Tours & Safaris (Vic Falls, Chobe, Elephant Sands, Okavanga). We loved every minute of it. Every one of our guides was welcoming, accommodating, reliable, and knowledgeable. Their customer service was excellent, and they planned the tour very well. We spent the most time with Enock, who was super friendly, and it was clear how passionate and knowledgeable he was about wildlife and nature. Couldn’t recommend this company more and we will definitely book with them again if we do another safari! Trip of a lifetime.

Val   –  
United States US
Visited: June 2024 Reviewed: Jun 27, 2024

Email Val  |  65+ years of age  |  Experience level: first safari

Knowledgeable and highly professional. Very organized.
5/5

Three of us senior ladies took the 8-day Victoria Falls, Chobe NP, and Okavango Delta trip, starting in Vic Falls and ending in Maun in June 2024. DK Tours (owned by Webster and headquartered in Vic Falls) is very organized and highly professional. Pickups, dropoffs and daily schedules are timely and reliable. He has been guiding in southern Africa for decades. He produces a very useful informational brochure tailored to the needs/schedule of each client. Botswana is a huge country and much of the tour is on the road and Webster (who was also our guide) is an excellent driver in a fairly new SUV. The lodgings are fine and good value for the price. On our trip the Travel Lodge was substituted for the riverside Chobe Safari Lodge as the latter was undergoing repairs but it was fine. The tents on stilts at Elephant Sands are unique and unforgettable – the elephants charge into the wallow and you can hear their conversations all night. Most meals were buffet-style so food was varied and abundant. Note that if you visit in the African winter it gets down to freezing temps for early-morning activities so dress in layers.

Game drives (and the mokoro trip in the Okavango) are outsourced to local guides in the parks who are keen to show off the local animals, but this is done carefully and without harassing the wildlife. Good guides can sense the mood of wildlife and avoid confronting, for example, elephants or lions having a bad day. Minor changes can be made to the set DK tour – for example, we asked to visit the San people and the salt pan outside Gweta and this request was accommodated for a reasonable added cost. Included in the trip are several river trips on the Zambezi and Chobe rivers that are relaxing and also showcase river game like hippos, buffalo, and crocs and various birds.

To sum up, DK Tours takes excellent care of its clients and provided our group with a most memorable and exciting trip. Outside the tour itinerary in Victoria Falls we took a “walking with lions” tour and a similar one at Wild Horizon Elephant Sanctuary, both of which Webster set up for us. These were wonderful and we would highly recommend you look into them too – how often in life do you get to pet a lion or feed an elephant?

Irene   –  
United States US
Visited: June 2024 Reviewed: Jun 27, 2024

Email Irene  |  65+ years of age  |  Experience level: first safari

Webster is an amazing, amenable, accommodating and an accomplished tour operator/guide
5/5

The tour was beyond my expectation in every way - each experience offered a different adventure of discovery and learning and enjoyment! Webster established a rapport of comfort, trust and professionalism even before meeting in person the first time.

Ajith   –  
United Arab Emirates AE
Visited: April 2024 Reviewed: Apr 15, 2024

Email Ajith  |  35-50 years of age  |  Experience level: 2-5 safaris

Awesome
5/5

The complete tour was very well planned with no hiccups. Right from beginning, both Brighton & Webster were quick to reply to any query to our satisfaction. Flawless execution, I would say. We all really loved the entire trip & got nice team of drivers or guides on the tour.
Of course at the Hwange game drive, we could not see much animals due to rains which was out of our hands still our guide, Lazarus, went extra mile to maximize the game viewing.
Vic falls was magnificent even though it rained very less this year.
Chobe day trip was excellent and all the transfers were smooth & nicely planned. The different operators you arranged were top class indeed.
Again thanks to you Webster & Brighton for making this a memorable trip. Our regards to Enock, Lazarus & all.

Highly recommended tour operator!

Sue   –  
Australia AU
Visited: February 2024 Reviewed: Mar 4, 2024

Email Sue  |  65+ years of age  |  Experience level: first safari

A memorable experience.
5/5

We did the 8-day Victoria Falls, Chobe NP and Okavango Delta Safari and had the most amazing time. Everything was exactly as described in the itinerary and it all went off without a problem.
We loved the variety of experiences this Safari offered: game drives, flat bottom dugouts in the delta, river cruises on the Zambezi and small boat trips. The guides were always knowledgeable and friendly.
The accommodation was comfortable and even quite luxurious. The stay in Elephant Sands, with elephants wandering about so close to you, was a highlight. All the food was tasty and plentiful in all three accommodations.
We did the optional helicopter flights in both Victoria Falls and Okavango Delta before we did the on-ground tours and would recommend them. It provided another perspective and also gave more understanding of your ground experience.
We saw so many animals, insects and plant life. And all so close! We saw everything we had hoped to see except a leopard, which is notoriously difficult to find.
Flying into Victoria Falls in Zimbabwe and out of Maun in Botswana meant that we didn’t have too much time on the road – 31/2 hours was the longest drive.
Thank you to Webster, Owen and team for a memorable experience.

Eno   –  
Indonesia ID
Visited: December 2023 Reviewed: Jan 2, 2024

Email Eno  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent,very satisfied with the service
5/5

I am very satisfied with the service and the activities that they offer to me,I have a good time for helicopter ride and elephant ride... awesome

Amos   –  
Singapore SG
Visited: December 2023 Reviewed: Dec 24, 2023

Email Amos  |  35-50 years of age  |  Experience level: first safari

Don’t look further!
5/5

My friend and myself just finished the 8-Day Victoria Falls, Chobe NP and Okavango Delta Tour with Webster on Christmas Eve while the enquiry was handled by Owen 6 months ago.

Throughout the process and trip, both Owen and Webster were professional, accommodating and very friendly.

Despite the fact that all the activities were outsourced, we enjoyed particularly the spectacular Victoria Falls National Park and the Full-Day Safari and Early Morning Drive in Chobe National Park where we saw the big five, with the exception of the rhino. This is in addition to other animals like the hippo, giraffe, impala, hyena and others.

As for the accommodation, we enjoyed Chobe Safari Lodge as the safari room was huge, there was a pool to soak after a long day, 2 excellent restaurants (ala carte and buffet dinner) to choose from and not forgetting breakfast with sparkling wine to start the day.

Though it was not clear on a few days if all meals were included with the use of HB/HB+ instead of FB/FB+ in the itinerary, this was duly sorted out by Webster. There was also a slight delay of our journey on day 6, this was rectified with a service recovery lunch and apologies from him.

All in all, do enjoy yourself and most importantly, manage your expectations as you embark on your next amazing journey with him.

Note: A friendly tip that the Elephant Sands Lodge do not have air conditioning but the stay was still ok with the morning chirping of birds at 5am and how they kept themselves busy with their nests at the restaurant area where breakfast was served.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 45
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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