Reviews

Sort By: Date Most Helpful Rating 11-20 of 285 Reviews
Abi   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 21, 2024

Email Abi  |  35-50 years of age  |  Experience level: 2-5 safaris

Fabulous
5/5

Had a great 5 day safari with Hyrax - Philip, our driver guide, was absolutely brilliant - funny, kind, knowledgeable and an incredible driver! But also very responsible - we saw some drivers go way too close to animals and scare them; he never did that. Definitely worth paying for a jeep rather than a van - they handle the roads much better. Irene, in the office, was also great. I had to postpone my trip because I injured myself, and she held my deposit and remembered me when I finally arrived. Bearing in mind that to enter Maasai Mara is $200 a day, this safari is excellent value. MM, Nakuru and Naivasha are all nicely different - definitely worth hiring bikes and going down the gorge at Hells Gate.

Aurora   –  
Italy IT
Visited: September 2024 Reviewed: Sep 19, 2024

Email Aurora  |  20-35 years of age  |  Experience level: first safari

Best Safari Ever
5/5

Hyrax Safaris is the best choice for your safari. It is a very serious and competent company; they solve any problem you may have.
Our driver, Sammy, was very professional. He is also a very good guide; in the Masai Mara we saw the big five in just one day!
We did the six-day tour and it is really perfect. The accommodation is great and the company helps you whenever you need it.
I highly recommend this safari and this company.
HYRAX SAFARIS IS THE BEST!
Thank you for everything!

Rodrigo Camões   –  
Brazil BR
Visited: September 2024 Reviewed: Sep 16, 2024

Email Rodrigo Camões  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

It was a great experience. I did a 7-day safari on a budget. The accommodations were a positive surprise. The guide/driver was very friendly and gave us the best views of the animals.

Ichiro Amano   –  
Japan JP
Visited: September 2024 Reviewed: Sep 15, 2024

Email Ichiro Amano  |  65+ years of age  |  Experience level: over 5 safaris

Journey Enjoyable!
5/5

We participated in the 4-Day Masai Mara Only Midrange Jeep Safari, and communication with Ms. Emmah was smooth and timely. Our driver, DAN, made the 4-day journey enjoyable. DAN is an intelligent and helpful safari guide. He planned the daily itinerary from the guests' perspective and had extensive safari experience. He was very dedicated, working tirelessly each day. DAN drove safely and skillfully throughout the trip, never reckless or impulsive. During the safaris, he demonstrated skill, experience, and professionalism. Lastly, DAN showed kindness and compassion toward people with disabilities, which deeply touched us. If any of our friends or family have the opportunity to visit Kenya, we would definitely recommend DAN as a guide. Once again, many thanks to DAN.

Sebastian Kovacs   –  
Australia AU
Visited: September 2024 Reviewed: Sep 7, 2024

Email Sebastian Kovacs  |  20-35 years of age  |  Experience level: 2-5 safaris

Value for money with great service.
5/5

I am so glad to have booked my Mount Kenya hike through Hyrax Safaris. Emmah gave me plenty of information and was always quick to respond. The team, which consisted of Daniel, Kim, Douglas, John, and Morris, looked after us amazingly the whole time and made the experience unforgettable. The memories created will be with me for a lifetime and it wouldn't have been possible without Hyrax Safaris.

Boris   –  
Germany DE
Visited: August 2024 Reviewed: Aug 21, 2024

Email Boris  |  35-50 years of age  |  Experience level: first safari

Best experience everything!
5/5

Hi, we made a 6 day safari with 2 families of 8 persons with Hyrax at Masai Mara, Lake Naivasha and Amboselli. Emmah organised perfect this great trip. We get the best support ever with quick and friendly response. THANKS. Our driver Ben is the best Safari driver ever !!!! Very nice and with great experience in every park. We fully recommend HYRAX 👌

Pascal   –  
Netherlands NL
Visited: August 2024 Reviewed: Aug 21, 2024

Email Pascal  |  20-35 years of age  |  Experience level: first safari

Value for money, great experience
5/5

It was our first safari and we loved it. We got to see 2 parks got the most perfect 4x4 and our driver and guide was really awesome! Brian delivered and had a big network so we could see tons of animals.

Our lodge was fine and overall had a great experience.

Ruoyan   –  
China CN
Visited: July 2024 Reviewed: Aug 19, 2024

Email Ruoyan  |  20-35 years of age  |  Experience level: first safari

Excellent service and value for money
5/5

Our experience with Hyrax Safaris was quite enjoyable. Ever since we got in contact with Irene, she has been helpful and informative and this has been the case over our months-long communication. Thanks to Irene, everything was well considered and organized before our arrival.
We were extremely lucky to have Paul as our guide during our two safaris and marveled at his encyclopedic knowledge about the wildlife. Punctual, patient, considerate and hardworking, he prioritized our needs all the time and adapted to variable circumstances in an agile and flexible manner. During our whole trip, we’ve felt well taken care of and secure. The days we spent in Kenya are a reminder as to how important it is to forge a strong bond with nature even in the midst of our hectic urban life. An unforgettable experience to be treasured forever.

Jatin   –  
United Kingdom UK
Visited: August 2024 Reviewed: Aug 15, 2024

Email Jatin  |  20-35 years of age

Good hiking trip
5/5

I did the Mount Kenya 4 day hiking trip with Hyrax safaris. My guide Daniel was excellent and the hike was really enjoyable. I had a great time and always felt we were being looked after by Daniel and the rest of the team. The views were excellent and scenery was well worth the trip.

Jose Roman   –  
United States US
Visited: July 2024 Reviewed: Aug 12, 2024

Email Jose Roman  |  35-50 years of age  |  Experience level: first safari

Trustworthy, informative and accommodating
5/5

I recently embarked on a safari to Kenya using this agency, and the experience was nothing short of exceptional! Emmah was instrumental in tailoring the perfect safari to suit my needs, schedule and budget. She offered fantastic suggestions for hotels and activities, ensuring my safari was truly unforgettable. Her responsiveness and guidance throughout the entire planning process made organizing my first safari a breeze.

Our driver and tour guide, Harun, was absolutely spectacular. He consistently went above and beyond to ensure our comfort throughout the trip. His keen eye for spotting wildlife was impressive, and he made every effort to help us find even the most elusive animals. Additionally, Harun always kept us informed of the day’s plans and adjusted them seamlessly based on weather, timing, and other factors.

When I plan my next safari, there’s no doubt I’ll be using this agency again and specifically requesting Harun as my guide

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 259
  • 4 star 19
  • 3 star 3
  • 2 star 1
  • 1 star 3
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