Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 76
  • 4 star 3
  • 3 star 3
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 82 Reviews
Afrika Girls   –  
Germany DE
Visited: October 2024 Reviewed: Oct 21, 2024

Email Afrika Girls  |  20-35 years of age  |  Experience level: first safari

I would recommend it at any time
5/5

The trip was beautiful. Our tour guide CAM was great. He showed us so many animals. Aron and Shine were Great.
Good Time.
Food was great.

Carolyn Scotton   –  
United Kingdom UK
Visited: October 2024 Reviewed: Oct 20, 2024

Email Carolyn Scotton  |  65+ years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Carolyn Scotton and not that of SafariBookings.
Game / guide great, food did not meet quoted standard
3/5

We undertook a 6-day five-night Safari for three adults and three children opting for package B out of three choices. The difference between A and B was the provision of toilet/shower enclosure behind the tents and an enhanced meal package. Although the food provided was good, it fell well short of that outlined in the itinerary. Cereal and scrambled egg for breakfast, no brunch, a cooked lunch, no afternoon tea and only a one course evening meal not the three advertised i.e soup, main and sweet . Only on one evening we did had a sweet.
Particularly disappointing was the absence from the package of the night drive.

When I raised this with Mark on our return, he " express(ed) our sincere apologies for the mix-up- it was our mistake and we are completely responsible for it" .
He stated that our guide Voice, who was absolutely great, had said we were not keen to do the night drive. In fact I had asked about it and was told it had not been arranged.

"For meals we will refund you $350."

I pointed out that the difference between the two packages amounted to around $1,600 and that in fact our meal package did not even meet the standard set out in package A, but did include the toilet/shower enclosure which surely didn't amount to $1,600?

Mark's final response was " the camping standard was the one you booked and you were not happy about the standard of the food which was breakfast" despite his earlier acknowledgement and apology.

The game drives themselves were excellent but that would have been the case whoever we had booked as the area itself was fantastic.

Alberto Jiménez   –  
Spain ES
Visited: September 2024 Reviewed: Oct 14, 2024

Email Alberto Jiménez  |  20-35 years of age  |  Experience level: first safari

Simple to book, attentive to our needs, and high-quality service.
5/5

We were a couple on a private safari, and from the very first moment, they were very attentive to us and our needs. For example, we are vegans, and they went out of their way to prepare us an elaborate daily menu with alternatives to meat, like vegan sausages.

The location of the camp was unbeatable, right in front of an open plain where lots of animals would gather, and you could watch them while having breakfast or lunch.

Our guide, Kem, was both the guide and driver for our safari. It was clear that he loved what he was doing, and he made sure we could fully enjoy the experience, not only by seeing as many animals as possible but also by teaching us many fascinating facts about the park and its wildlife.

Rebecca Wu   –  
United States US
Visited: October 2024 Reviewed: Oct 7, 2024

Email Rebecca Wu  |  20-35 years of age  |  Experience level: 2-5 safaris

Professional, knowledgeable, and friendly
5/5

The 3 day and 2 night tour was the perfect amount of time for seeing the Moremi Game Reserve. We spent one day near the camp and one day near the delta -- there was a ton of wildlife everywhere at all times. The guides knew where to look and provided interesting facts along the way. The tents were set up for us at night, and some of the guides made our cots / folded our clothes / provided fresh towels. The tents were huge - you could stand up in them and put a suitcase at the end of each cot. It was a very comfortable setup - pillows and linens included. Overall would highly recommend to others.

Dave Sansom   –  
Australia AU
Visited: September 2024 Reviewed: Oct 6, 2024

Email Dave Sansom  |  65+ years of age  |  Experience level: first safari

Excellent.Fantastic experience. The staff and guide were very good
5/5

So we did 4 nights 5 days. The whole experience was excellent. Our guide Voice was friendly, very knowledgeable. We saw lots of Animals and got some great pics. The back up team who looked after us, setting up the tents and cooking/ serving our meals were really friendly and made the safari easy.
I would highly recommend these guys to anyone
It was also great value for money

Bryce Williamson   –  
New Zealand NZ
Visited: September 2024 Reviewed: Oct 6, 2024

Email Bryce Williamson  |  65+ years of age  |  Experience level: first safari

Shipungo gave me one of the most amazing experienced of my life
5/5

This was a brilliant trip, a seven-day safari that gave my two colleagues and I (three Kiwis) a wonderful taste of the Okavango and Northern Botswana. An excellent variety of amazing experiences of flora, fauna and landscape in the presence of amiable and knowledgeable Shipungo staff -- Voice, Kev and Arvalino (not sure of spelling there). We saw all manner of animals, including countless lions and five leopards. I'm particularly keen on birds and, with help from Voice especially, I managed to photograph 138 identifiable species. That number will increase once I have time to consult web resources. And then there was a handful of identifiable birds that I wasn't able to photograph. Tent accommodation and, especially, the food (thanks Arvalino), were unbelievable. Amazing value for money too -- I don't see how the company can charge so little. Any downsides of the trip? As a New Zealander, northern Botswana is hot and dusty; and the roads are very rough, to the point where the "African massage" was generating calloses on my buttocks. But those things are not under the company's control and easy to bear in comparison with being able to see this amazing part of the world. I would rate this as one of the best experiences of my (six-and a-half decade) life. Thank you so much.

Daragh Fogarty   –  
Ireland IE
Visited: September 2024 Reviewed: Sep 24, 2024

Email Daragh Fogarty  |  20-35 years of age  |  Experience level: first safari

Great value, flexible and easy to deal with online, even more friendly in person.
5/5

Great safari experience, for a rate that was very competitive compared to other online prices for Maun (you can find cheaper prices for everywhere if you're in person, but then you run the risk of not having things available on your dates). We felt very happy with the experience we got, which was tailored to our specific needs in having a flight we needed to get back for. Like all safari companies in the area, they subcontract with local guides, and LK was fantastic and incredibly knowledgeable. Had a fun mokoro experience and a wonderful game drive with two comfortable nights camping as well. Overall highly recommended, and easy to deal with when organizing everything online.

John   –  
Mexico MX
Visited: September 2024 Reviewed: Sep 19, 2024

Email John  |  50-65 years of age  |  Experience level: first safari

Outstanding experience
5/5

Overview
My family and I (3 people) completed a 7 day mobile safari that included the Moremi Game Reserve, Kwai Concession, the Savuti Marsh and Chobi National Park/river front. We had a fabulous experience. Our team of Kem, KG and Shine took exceptional care of us. The game drives were amazing, the food was plentiful and excellent and the camping (dome tents with en-suite camping facility that consists private shower and toilet) was very comfortable.


Game drives
Kem was our driver and game guide. He really knew his task and seemed to always put us in a position to see many and varied animals. While there is no guarantee of what you will see, we were fortunate to see many harder to find animals such as painted dogs, leopards (3), hyena and sable antelope as well as a multitude of elephants, lions, zebras, giraffes, hippopotamus among others. Khem was very knowledgeable providing information on the animals, habits etc. He was very patient answering our multitude of questions, and even taught us some Setswana.


Food
The food was amazing. I didn’t think I could gain weight on safari, but I assure you it’s possible. Shine turned out the most delicious food cooking over a campfire, including freshly made bread. We had a variety of meals including steak, pasta, lamb chops and chicken. Every dinner included fresh vegetables. I recall one meal while we were eating delicious lamb and hearing lions in the bush. It was unbelievable. KG also made meals feel special by announcing dinner and presenting the food.


Camp
KG made sure we had everything we needed. The camp was well thought out and very comfortable. I was a bit unsure how I would fare sleeping on cots for a week, but the cots were sturdy, the mattresses comfortable and the blankets cozy to keep us warm on cold nights.

Each morning we woke up to a basin of warm water to clean up before breakfast. The shower and toilet are attached to the tent, so you have direct access by the back zipper. The showers were fine for camping, hot water with a hanging shower head. The toilet was better than I expected. It was normal height and easy to manage.

KG and Shine were experts at setting up and breaking down camp as we moved sites.

Final thoughts
This was my first safari so I can’t compare Shipungo to other companies. I can say that there was not a single aspect that left me wanting more. Our entire family was highly satisfied and if we have the good fortune to return to Botswana for a safari I would use Shipongo and request Kem and his team again. I recommend them without hesitation.

Ilijana   –  
Croatia HR
Visited: August 2024 Reviewed: Sep 18, 2024

Email Ilijana  |  35-50 years of age  |  Experience level: 2-5 safaris

Unforgettable Safari with an Amazing Team!
5/5

We were on an amazing 7-day mobile safari with Shipungo, and we cannot recommend it enough! From the moment we arrived, our guide, Kem, and the crew – Shine, Left, and Keji – made sure everything was taken care of.
Kem was a great guide, sharing his knowledge of the wildlife. We saw an incredible variety of animals up close, making every game drive a new adventure. The crew worked seamlessly to make sure everything ran smoothly. One of the highlights was the delicious and diverse food they managed to prepare it exceeded our expectations.
What really stood out was how well they cared for us when my partner got sick. We were far from civilization, but they arranged for medicine to be delivered, which was no easy task.
We had such a great time that we would absolutely do it again – and with the same crew! Thank you, Kem, Shine, Left, and Keji, for making this safari such a memorable adventure.

Hsiaoyun Yu   –  
Taiwan TW
Visited: September 2024 Reviewed: Sep 18, 2024

Email Hsiaoyun Yu  |  35-50 years of age  |  Experience level: first safari

A wonderfull and the only one experience in my life
5/5

That was a 4D3N camp trip in Okavango Delta.
We have never stayed in the jungle or somewhere like this,
guides are patient to teach and remind us all the time.
We love the everyday bush walk and mokoro sunset,
and the meals are delicious, even the cook had no experience with Asian food though.
Hope to have a chance to go back.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 76
  • 4 star 3
  • 3 star 3
  • 2 star 0
  • 1 star 0
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