Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 137
  • 4 star 12
  • 3 star 0
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 151 Reviews
Mary Lewis   –  
Australia AU
Visited: September 2024 Reviewed: Oct 13, 2024

Email Mary Lewis  |  20-35 years of age  |  Experience level: first safari

Willing to go above and beyond for you
5/5

Africa Zim Travel & Tours were incredible throughout the entire process of the holiday. From booking, to the lead up with our many questions, when we arrived and throughout our trip. They were willing to help and provide as much info as possible and were always very quick with their responses. We were lucky to be paired with our wonderful guide Stanford who was waiting for us at Victoria Falls Airport. Stanford is made for this job he is so knowledgeable and welcoming. He became part of the family by day 2 of the trip. We were a family of 6 and this will be a trip we never forget and that’s thanks to Africa Zim Travel & Tours! We would and already have been recommending them to everyone!

Emily   –  
United States US
Visited: September 2024 Reviewed: Sep 24, 2024

Email Emily  |  20-35 years of age  |  Experience level: first safari

Unforgettable Safari Experience with Africa Zim
5/5

I rarely write reviews, but my recent safari with Africa Zim was so extraordinary that I felt compelled to share my experience. Planning a safari can be overwhelming—tedious, nerve-wracking, and expensive—but Africa Zim made it seamless. I highly recommend them for your next adventure.
Booking Process
After extensive research via Reddit and Lonely Planet's Southern Africa guidebooks, I decided on a safari itinerary that included Moremi GR, Chobe NP, a night in the Delta, a Mokoro excursion, and a full day at Victoria Falls to visit Devil’s Pool and enjoy an additional excursion. With a budget of around $2200 USD per person for a 9-day safari, I initially planned for three people, eventually expanding to five (all mid-20s females).
I contacted over 10 safari companies through Safaribookings.com with my dream itinerary. Africa Zim stood out for their pricing, itinerary customization, and ease of communication. They perfectly tailored our itinerary and efficiently accommodated additional travelers. While there were minor issues with the itinerary PDFs (such as incorrect day counts), Africa Zim assured me of accuracy and handled updates promptly. Their guidance on what to do, when, and how many nights to spend in each location was invaluable.
Itinerary
Our safari included: Fly into Maun, Moremi (2 nights camping), Okavango Delta (1 night camping), Elephant Sands Lodge (1 night), Chobe NP Lodge (2 nights), and Victoria Falls Lodge (2 nights), departing from Victoria Falls airport.
The Trip
We were warmly greeted by Julius (from Go Bold) and Muto (from Africa Zim) at Maun airport in an open-air safari vehicle. Go Bold was subcontracted by Africa Zim for the Botswana portion of our trip. Julius, our fantastic guide for the first three nights, drove us to our Moremi campsite, where Chef G and Trey welcomed us. Chef G prepared incredible meals, and Trey’s presence added great fun to our experience.
The two days in Moremi were filled with exciting game drives and wildlife sightings. On the third day, we transferred to the Delta, where we camped on an island, enjoyed Chef G's meals, and participated in bush walks with our knowledgeable guides, Double K and Bathusi. Their expertise and enthusiasm greatly enhanced our Delta experience.
After our Delta adventure, we said heartfelt goodbyes to Julius, Trey, and Chef G, who had made our time unforgettable. Muto took over, driving us to Elephant Sands, a pleasant halfway point with elephants visiting the watering hole near our lodgings.
In Chobe, we stayed at Kwalape Lodge, where we enjoyed game drives and a river cruise. Special thanks to our guide Lops for his outstanding guiding skills and positive energy.
Crossing into Zimbabwe, we added a thrilling Zambezi white-water rafting adventure to our itinerary (Shoutout Martin “Sugar” Impala for being an awesome raft guide), visited a local market, and enjoyed lunch at one of Muto’s favorite spots. At Nguni Lodge, we took a sunset booze cruise on the Zambezi and experienced the Livingstone Island/Devil’s Pool tour—an absolute highlight! Muto’s local knowledge and warmth made our time in Victoria Falls even more special. We treated Muto and his family to a traditional dinner at The Boma, where we celebrated birthdays and enjoyed a drumming session with the entire restaurant.
Final Thoughts
Muto drove us to the airport the next morning, and we bade farewell. The hospitality and joy of every guide, chef, and helper were remarkable. Africa Zim's motto to “Pack a sense of humor… It’s Africa!” truly resonated with us. Every person we met was eager to share jokes and ensure we had a memorable time.
Takeaways:
* Moremi GR: Camping in the reserve was extraordinary, surrounded by constant wildlife. Facilities were well-maintained with dedicated bathrooms and delicious meals.
* Chobe NP: Staying outside the park required a short drive to the entrance but offered fantastic wildlife viewing.
* Guided vs. Self-Drive: I highly recommend guided tours. Guides communicate via radio to update each other on sightings, enhancing the experience significantly.
* Tipping: While Africa Zim recommended $10/person per guide per day, it’s challenging to predict the exact amount needed due to varying numbers of guides. Ensure you have access to ATMs.
* Food: Delicious and accommodating to dietary needs with many Western options available.
I cannot recommend Africa Zim, Julius, Chef G, Trey, Double K, Bathusi, Lops, Muto, and his family enough. Thank you for making our safari the trip of a lifetime.

Ronald   –  
United States US
Visited: August 2024 Reviewed: Sep 22, 2024

Email Ronald  |  65+ years of age  |  Experience level: 2-5 safaris

Well informed, very personable, easy to get along with
4/5

Stanford was my guide and I was very happy with him, and spending time with him.
Bayete Lodge was nice for the first night, as was the river cruise, but the Boma dinner was not a highlight for me. Very touristy, food was poor. I had upset stomach for next 3 days. It would have been enough to just do the cruise and eat dinner back at Bayete.

Hwange.
I have some questions/issues with how this was planned.
1. Why did we drive a sedan from Vic Falls to the hotel for 2 1/2 hours over some atrocious roads? Why not a 4x4? Safety was definitely a concern.
2. Why did Stanford drive me to Hwange lodge but then not be my driver/guide? He basically stayed there for 5 nights while I went on game drives and relaxed by the hotel. We saw each other sporadically but only because I think he felt like he needed to check in on me.
3. Why did you not put me on a transport bus instead? Did I pay for Stanford's food and lodging for those 5 days?
4. I very much liked the Hwange Lodge hotel but it's 30 minutes outside the main gate of Hwange, gates only open at 6am and close by pm.
5. Bheki - the guide/driver working for Hwange Lodge was amazing and incredibly knowledgeable and funny.

Ann Jost   –  
United States US
Visited: September 2024 Reviewed: Sep 22, 2024

Email Ann Jost  |  65+ years of age  |  Experience level: 2-5 safaris

Excellent
5/5

From booking the tour and coordinating with office staff with Africa Zim Travel everything went smoothly. They answered all our questions when we had them. Always a very timely response. Our driver Pamela met us at the airport when we arrived in Victoria Falls. We were taken to Bayette Lodge which was excellent and the food was great while we stayed there. Everyone at the lodge was polite, friendly and the service was great. Our first activity was the sunset cruise on the Zambezi River and it was wonderful, all the drinks you could have and yummy snacks! We saw lots of elephants, hippos, crocodiles and other wildlife. The next day we went to Victoria Falls where Mackson was our guide there. Very informative. The next day we went to Chobe National Park and stayed at the Chobe Safari Bush Lodge. The rooms were excellent, food was fantastic and we went on two game drives, saw lots of animals. Also went on a sunset Cruise which was my favorite of the whole trip. Saw so many Buffalo, hippos, elephants, Impala, water monitor, snakes, many birds and too many other animals to mention. After 2 days we went to Elephant Sands Reserve. I had read other reviews on TripAdvisor and had some concerns about the place being run down. But to my surprise it was very clean, the tents were roomy and the beds were comfortable. We saw lots of elephants up close. The next day we went to Maun and stayed at the Maun Lodge. Again, the accommodations were wonderful, clean and comfortable beds and excellent food and entertainment in the evenings. While there we did the Okavango Delta morocco tour. OT was our driver for the day. He did a great job driving us down some very wild roads, and waited for us while we did our boat tour. OT also packed a nice lunch for us to have while we were out for the day. He waited for us so when we were ready to go back we could do so. This was a nice paced trip and I would not change any of the places where we stayed. We did go to a Boma dinner one night in Victoria Falls. Our table was in a great location for the viewing of the show, but the food was mediocre and there was too much noise. But it did celebrate the African culture.

Shereen Moodley   –  
South Africa ZA
Visited: August 2024 Reviewed: Sep 16, 2024

Email Shereen Moodley  |  35-50 years of age

professional and friendly
5/5

we went to vic falls during the womens day weekend - we were very nervous but when we met our guide he was very professional , friendly and made us feel very comfortable, we thoroughly enjoyed our holiday, thank you

Gavin Reynolds   –  
South Africa ZA
Visited: August 2024 Reviewed: Sep 15, 2024

Email Gavin Reynolds  |  50-65 years of age  |  Experience level: over 5 safaris

Blessing and Pam are our go to guys for our programs in Victoria Falls
5/5

Super easy to work with from the first engagement to payment to keeping us posted while the program is on the ground.

Angan   –  
India IN
Visited: July 2024 Reviewed: Sep 8, 2024

Email Angan  |  20-35 years of age  |  Experience level: 2-5 safaris

It was a great experience.
5/5

It was a great experience in Victoria Falls & Harare with the tour being organized very nicely by Blessing. It was a short trip of 4 nights & 5 days and i covered all the major attractions in these 2 places including Victoria Falls, Zambezi River Cruise, Boma Dinner, Heroes' Acre, Balancing Rocks etc.

Would highly recommend Africa Zim Travel & Tours for a well organized, comfortable trip across Zimbabwe.
Also shoutout to my guides in Harare - Munya & Terrence for a great city tour in Harare and overall preparing a well balanced itinerary keeping in mind my preferences.

Cameron Wilde   –  
United States US
Visited: August 2024 Reviewed: Sep 1, 2024

Email Cameron Wilde  |  35-50 years of age  |  Experience level: first safari

Experience Chobe: An immersive experience at all hours of the day with an expert guide.
5/5

This was truly an immersive experience! Our guide led us on 6 tours (four game drives and two boat tours). He was an expert in the animals of the park and provided deep insights as we experienced the interactions of the animals. We got up close to so many animals. Camping provided a different perspective as lions, leopards, and elephants all passed in close proximity during the night. It also enabled us to experience the park in the early hours of the day when animals are not sleeping. The camping was rustic, and the food was excellent (cooked over a fire). We also head the sounds of the park (roars of lions, toots of elephants, ...). Our family of five (including one 6-year-old) will have lifelong fond memories.

Luigi   –  
Italy IT
Visited: August 2024 Reviewed: Aug 21, 2024

Email Luigi  |  35-50 years of age  |  Experience level: 2-5 safaris

Good experience
5/5

They organize our family travel around Botswana. Very good contact by mail during planning. Everything was well organised and our guide helped us for everything during the tour. Very good experience. Recommended agency.

Vee   –  
South Africa ZA
Visited: August 2024 Reviewed: Aug 15, 2024

Email Vee  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional and excellent service
5/5

Thank you to Blessing and Team for making our trip comfortable and stress free.

Easy to book , informative and very professional.

Our first trip to Vic falls was truly memorable.

Average User Rating
4.9/5
Rating Breakdown
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  • 4 star 12
  • 3 star 0
  • 2 star 1
  • 1 star 1
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