Reviews

Sort By: Date Most Helpful Rating 71-80 of 439 Reviews
Sarah   –  
Malta MT
Visited: September 2024 Reviewed: Sep 27, 2024

Email Sarah  |  20-35 years of age  |  Experience level: first safari

Wonderful experience! Knowledgeable guide that made our safari experience a memorable one
5/5

Great experience from start to finish. Communication with the company was always quick and efficient, from when we first enquired, all the way to the end of the safari. Our driver and guide Gama was very knowledgeable and took us to all the best spots and made sure we got the best photos. We were lucky enough to witness a wildebeest river crossing after several hours waiting, thanks to Gama’s insight and quick thinking. All the accommodations were well equipped and the staff offered very friendly service. All in all a great experience, that surpassed my expectations!

Chelsea   –  
Canada CA
Visited: September 2024 Reviewed: Sep 27, 2024

Email Chelsea  |  50-65 years of age  |  Experience level: first safari

very freindly, prompt to answer, patient
5/5

We have good communication with the company. When in the process of consultation, they are the quickest to reply. The guide Champion is very knowlegable, energetic and positive. He has the rich experience even though he is young. Good experience!

Silvia Stone   –  
Denmark DK
Visited: April 2024 Reviewed: Sep 26, 2024

Email Silvia Stone  |  50-65 years of age  |  Experience level: over 5 safaris

Best tour company in Tanzania, [email protected]
4/5

I visited Tanzania for the first time and I was amazed by the professionalism Serengeti Smile team handled my safari. It was short and sweeet. I had the best experience thanks to them. I'll be sure to book my next safari with them!

Luke   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 25, 2024

Email Luke  |  20-35 years of age  |  Experience level: first safari

Best safari!
5/5

Me and my girlfriend booked our safari and zanzibar beach holiday with serengeti smile and we couldnt have asked for a better experience. Baraka was great when organising the trip and always responded to my whatsapp and emails promptly. We needed to make a late change and add an extra day due to our return flight being cancelled by the airline and this was quickly added on with no issues. We had George as our safari guide and we couldn't have asked for better! He was extremely knowledgeable both about all the animals we see plus tanzania in general. He helped us see all the big 5 plus two river crossings! George was also a pleasure to spend time with and he made our safari a trip of a lifetime! All the hotels and tented camps that we stayed at were excellent and again we couldn't have asked for better. Our transfers in Zanzibar were always on time with no issues. The whole trip ran extremely smoothly, i highly recommend serengeti smile and will definitely be using them again myself.

Denis Georgiev   –  
Denmark DK
Visited: September 2024 Reviewed: Sep 23, 2024

Email Denis Georgiev  |  20-35 years of age  |  Experience level: first safari

We had a great time on our Safari thanks to Serengeti Smile
5/5

We can absolutely recommend Serengeti Smile! We booked a 13-day program, which included a 5-day safari and 7-8 days on Zanzibar. The people at Serengeti Smile were very helpful and responsive, and they helped us change the itinerary, so that we replace one of the days on Zanzibar with a visit to Lake Manyara. Our guide, Pius, has been amazing too! He is talkative, very knowledgeable of animal behaviour and hot spots to look out for. During the long days of driving and looking for animals, he was an absolute champion and made sure we used the day efficiently. With his help we were able to be super close to some very intimate moments of giraffes in Tarangire, who passed just next to our jeep, and also a mother lion and her 7 cubs!! We were so happy with our choice for safari company and we will look forward to being back in Tanzania again with them.

Natasha   –  
United States US
Visited: August 2024 Reviewed: Sep 22, 2024

Email Natasha  |  50-65 years of age  |  Experience level: first safari

Amazing experience
5/5

We have had amazing experience! Everything was organized well, from meeting us in the airport to dropping us off. All hotels, resorts and luxury camps were wonderful and staff was very friendly. Great thank you to our safari guide Libe, who was very knowledgeable , patient and accommodating with us.
Communication with Baraka was very prompt and easy. Resort in Zanzibar and ocean view rooms were amazing! Overall I highly recommend Serengeti smile and visit to Tanzania!

Robert   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 21, 2024

Email Robert  |  35-50 years of age  |  Experience level: first safari

Serengeti Smile Rocks!
5/5

My girlfriend and I wanted a special holiday and we chose a safari. We searched many companies and wisely chose Serengeti Smile. Speaking and arranging the trip with the boss Albert was easy and once we met our guide the magic really happened. Such knowledge, driving skill and enthusiasm - he was born for this job. Well done and bravo to our Champion!

We saw everything we wanted and more. A magical experience.

Roberta   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 21, 2024

Email Roberta  |  35-50 years of age  |  Experience level: first safari

Serengeti Smile rules 🙂
5/5

I spoke to Albert the owner at Serengeti Smile and he was able to arrange everything we needed without a problem . Communication with him was smooth and easy.
We did 6 days of the best safari ( + 3 days Zanzibar) ever and this was due to our guide Champion.He is full of skill, knowledge and character.
We've seen a lot of things and had a great time and fun .We couldn't ask for better guide ❤️.
This company is highly recommended and I'll choose them again

Gemma   –  
United Kingdom UK
Visited: August 2024 Reviewed: Sep 20, 2024

Email Gemma  |  35-50 years of age  |  Experience level: first safari

Out of this World!
5/5

All we can say is that we had the BEST holiday we have ever had in our lives! Every moment was memorable and we still can’t quite believe it’s true! Booking a holiday of a lifetime like this was a big decision for us and from the moment I started to speak with Erick the experience with SS was great. Erick catered to my every request (and there were many) and made numerous amendments to our plans to ensure that when we booked and finalized, everything was included and perfect. We booked our international flights and Erick tailored our holiday around them. He took care of every transfer and every accommodation, we didn’t need to worry about a thing. From the moment we landed in Nairobi every thing went smoothly, only a couple of times we had queries with them while we were there and they were resolved quickly. Deo our guide for the Safari was amazing! Deo ensured we saw everything we requested and more! We enjoyed his company and we felt comfortable with him at all times. The best lodge we stayed in was Farm of dreams lodge and the best campsite we stayed in was Sero Tented camp in Serengeti. Every where was good but they just stood out as the best. All accommodations had great food and great facilities, you don’t need to worry too much about toiletries as everywhere supplied them so we brought a lot back home! Then on to Zanzibar to relax we had a lovely time at Zanzibar magic boutique hotel and had days out to Nungwi and a snorkelling dolphin barbecue trip, which were both very enjoyable. There are plenty of beach huts along the beach where you can enjoy fantastic seafood and other dishes very cheaply, and there are massage huts where you can get a massage and braids etc for half the price of the hotel. We had a massage with Fatima at ‘Hut Beach’ which was lovely and relaxing and ate in the huts next to this several times. The food at the hotel was fantastic and the hotel was lovely.
All in all we were more than pleased with SS and if we are ever lucky enough to return to Tanzania, we wouldn’t hesitate to use SS! Thank you so much for creating our amazing experience :)

Michael Xu   –  
Canada CA
Visited: September 2024 Reviewed: Sep 19, 2024

Email Michael Xu  |  65+ years of age  |  Experience level: first safari

Small, but reliable, and professional amazing company!
5/5


It is amazing life-time experience on this 8-day safari trip with Serengeti Smile. We are a retired couple from Vancouver, Canada. After comparing a few travel companies, we decided to go with Serengeti Smile, based on its professional advice, quick response, honest information, flexible payment plan etc. Erick is great agent to customize each day trip based on our demand. He input a lot of very useful information to help us to schedule the trip in detail. Our guide Deo was incredibly wonderful, his experience and knowledge not only about wildlife animal/birds/plants and the area, but many others about Tanzania's culture, heritage, history and Kilimanjaro where he grow up. In addition, his driving skills is great and his efforts in order for us to view "Big Five", Great migration, Leopard finding and Flamingo watching etc.. is very impressive, Deo also is a warm heart person to respect animals up-mostly and like to help other drivers on the road when need help. We saw almost every day, he drop some lunch box to Maasai kids in the side of the road. He made us feel safe, comfortable, and happy in the whole trip. Serengeti Smile arranged the great accommodations for us to experience great lodge and "luxury camps" that we felt really merged to Serengeti and wild animals environment. at last, Food is great and lunch box is more than we need, according to Tanzanian's standard. We strongly recommended this Safari company to people who like to experience life-time wild animal Safari.

Average User Rating
5.0/5
Rating Breakdown
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