Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 13
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 14 Reviews
MICHELLE   –  
Canada CA
Visited: October 2024 Reviewed: Oct 17, 2024

Email MICHELLE  |  50-65 years of age  |  Experience level: over 5 safaris

Very responsive and proactive
5/5

I was introduced to Carolyn Nankya through my friend Gilbert, a new immigrant to Canada who attends my church. Carolyn was very quick to organize a tour for my girlfriend and I. We initially just wanted to do safari’s and gorilla tracking and then decided to do a chimp tracking as an ad on. Carolyn was very responsive and quick each time we had another request or question, as was Damian Joash, the owner of Jokun Tours. They paired us with our guide, Abbas and he was very patient and accommodating throughout most of the trip. Able to have some very special exceptional experiences with wildlife, including a leopard, two lions, and the gorilla and chimpanzee tracking experiences were both exceptional.
Carolyn had her work cut out for us because our budget wasn’t that high so the only complaint I would have is that some of the accommodations were not up to our standards, especially Red Chilli Rest Camp which was a disappointment. A bit more research is recommended for future clients in the accommodation department. Otherwise, everything went according to plan and it was an unforgettable adventure that I will remember for the rest of my life.

NATUKUNDA   –  
Japan JP
Visited: September 2024 Reviewed: Oct 14, 2024

Email NATUKUNDA  |  20-35 years of age  |  Experience level: first safari

I had an unforgettable experience with Jokun Tours and Travels! From start to finish, their service
5/5

I had an unforgettable experience with Jokun Tours and Travels! From start to finish, their service was top-notch. The booking process was smooth, with clear communication and quick responses to all my queries. The itinerary was perfectly tailored to my needs, providing a great balance between adventure and relaxation.

The guides were professional, friendly, and incredibly knowledgeable, ensuring I got the most out of every destination. The vehicles were comfortable and well-maintained, making every journey a pleasure. Whether it was navigating local customs or ensuring every detail was taken care of, Jokun Tours went above and beyond.

I highly recommend their services to anyone looking for a seamless and memorable travel experience. They truly deserve 5 stars!Natukunda Priscillah

Joshua   –  
Uganda UG
Visited: September 2024 Reviewed: Sep 23, 2024

Email Joshua  |  20-35 years of age  |  Experience level: 2-5 safaris

Helpful, responsive and prompt.
4/5

I just got back from Tanzania on a trip with Jokun Tours and Travel, and honestly, it was amazing. From the moment we booked, the customer service was on point. The staff was super friendly, knew their stuff, and always ready to help out with any questions.

The itinerary was spot on — we hit all the must-see spots but still had plenty of time to chill. Our guide was awesome, too, really knowledgeable and made sure everyone in the group felt involved and had a great time. Highly recommend!

Henry   –  
Uganda UG
Visited: September 2024 Reviewed: Sep 21, 2024

Email Henry  |  20-35 years of age  |  Experience level: first safari

Responsible and resourceful
5/5

Jokun was able to organise for me and the boys a trip down to Arusha . helpful in booking hotels at very affordable rates plus very useful contacts.

Moses OBBI   –  
Uganda UG
Visited: June 2024 Reviewed: Sep 17, 2024

Email Moses OBBI  |  35-50 years of age  |  Experience level: 2-5 safaris

Exploring Uganda's Natural Wonders
5/5

I recently had the pleasure of experiencing a tour with Jokun Tours and Travel, and it exceeded all my expectations. From the moment we booked our trip, the customer service was exceptional. The staff was friendly, knowledgeable, and always available to answer any questions we had.

The itinerary was perfectly planned, allowing us to see all the key sights while also providing ample time for relaxation. Our tour guide was fantastic, offering insightful commentary and making sure everyone in the group felt included and engaged.

Jed   –  
United Kingdom UK
Visited: June 2023 Reviewed: Aug 27, 2024

Email Jed

Efficient, reliable, knowledgeable.
5/5

Joash organised two trips for me - one in Uganda and another in Kenya. The tour in Uganda comprised a visit to Jinja, the Head of the Nile, Lemala Wildwaters - which was an island in the middle of the Nile’s rapids, and the local zoo. It was professionally organised and I was impressed.

On the back of this, I travelled to Kenya and Joash put me in touch with his contact in Nairobi to organize a trip to the Nairobi national park, giraffe Centre and a museum.

I would highly recommend.

Nicole TB   –  
Uganda UG
Visited: December 2023 Reviewed: Aug 9, 2024

Email Nicole TB  |  20-35 years of age  |  Experience level: over 5 safaris

Excellency at its best
5/5

We had a spontaneous gate away trip with the girls in December 2023, and one of the girls' colleague recommended Jokun Tours and travels.
We reached out and they were swift with their responses and all the arrangements , mind you this was December which happen to be a very busy month.
We were picked by one Mr. Abaasi H, and ohh my, he has the very best customer care, good communicator, very helpful.. He was extremely great for the entire trip.
Just when we thought it could not get better! The comfortability of the car was superb. We did not realize how we reached our destination which was Murchison falls dam -Jinja and quite a distance.

We look forward to another great service from you. We appreciated..

Daniel   –  
Kenya KE
Visited: May 2024 Reviewed: Jul 30, 2024

Email Daniel  |  35-50 years of age  |  Experience level: over 5 safaris

Trip
5/5

I highly recommend Jokun Tours and Travels for their professionalism and the comfort of their cars.

The guide, Henry, was so well-informed and helpful.

Thank you for your services

Zefania   –  
United Kingdom UK
Visited: January 2023 Reviewed: Jul 30, 2024

Email Zefania  |  35-50 years of age  |  Experience level: first safari

The customer service was outstanding
5/5

The customer service was outstanding
I was so pleased with the service I received from jokun Tours and travel.. They went above and beyond to help me have a memorable holiday. I was very impressed with the quality of the service I received.

I highly recommend everyone to use Jokun Tour and travel.

Shadrack   –  
Nigeria NG
Visited: September 2023 Reviewed: Jul 25, 2024

Email Shadrack  |  35-50 years of age  |  Experience level: first safari

Excellent
5/5

The experience was out of this world. I enjoyed every bit of the tour.
These guys knows their onion.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 13
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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