Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 60
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 61 Reviews
Marichen   –  
United Arab Emirates AE
Visited: October 2024 Reviewed: Oct 20, 2024

Email Marichen  |  35-50 years of age  |  Experience level: over 5 safaris

A great company, can recommend it!
5/5

We recently went on a family tour of Uganda, and it was an incredible experience! Our guide, Jackson, was absolutely fantastic—knowledgeable, friendly, and always ready to answer our questions or go the extra mile to ensure we had a great time. He really made the trip unforgettable.

Uganda is such a beautiful country, and thanks to Jackson, we were able to explore it in depth, from the stunning landscapes to the vibrant culture. The accommodations were excellent, comfortable, and well-suited for a family. The food was a highlight as well—delicious, varied, and gave us a true taste of the local cuisine.

We would definitely recommend this tour to any family looking for an adventure in Uganda. It was a perfect balance of relaxation and discovery!

Robin   –  
United States US
Visited: September 2024 Reviewed: Oct 4, 2024

Email Robin  |  50-65 years of age  |  Experience level: first safari

He was amazing! Very knowledgeable and friendly
5/5

The safari and the Nile boat excursion met all of my expectations! We saw three of the four large animals: elephants, lions, and hippos, as well as a jackal, giraffes, water buffaloes and many others.

Sarah   –  
United States US
Visited: September 2024 Reviewed: Oct 2, 2024

Email Sarah  |  20-35 years of age  |  Experience level: 2-5 safaris

An amazing experience with amazing people!
5/5

This is my third time to use Uganda Family Tours & Travel. Jackson and his team are the BEST of the best! I would highly recommend them to anyone! They will not disappoint you. You will never meet a group of more kind, considerate, and hardworking men. They did so much behind the scenes for us and were very accommodating to our group of 19 people. Each one of them has a deep love for their job and it reflects in how they guide the safari. I am so happy we found them because no trip to Uganda would be the same without them. I am excited for many more times to come with Uganda Family Tours & Travel! I cannot recommend them enough!

Bonnie   –  
United States US
Visited: September 2024 Reviewed: Oct 2, 2024

Email Bonnie  |  50-65 years of age  |  Experience level: 2-5 safaris

I recommend Uganda Family Tours & Travel 1000%; Their kindness, patience and knowledge are the Best
5/5

I recommend Uganda Family Tours & Travel 1000%. Their kindness, patience and knowledge are top notch! They went over and above making sure we could see as many animals as possible. The accommodations they arranged for us, were quite pleasurable.

Prissy   –  
United States US
Visited: September 2024 Reviewed: Oct 1, 2024

Email Prissy  |  50-65 years of age  |  Experience level: first safari

Jackson & his crew were 100% AMAZING!!!
5/5

This was my first safari and I had no idea what to expect. Because of the size of our group, we needed 3 vehicles. We were very pleased with the price of the tour. Jackson and 2 other drivers picked us up on time. The vehicles that we rode in were clean and roomy. We were able to get amazing photos with the lift up roof. Jackson and his crew were very knowledgeable about the animals that we saw - and we saw many animals. Not only did they have interesting facts to share, but they knew where to find the animals. They made frequent stops for us to have time to take pictures and just observe the animals in their natural habitat. We were never rushed from point A to point B. When I return next year, I will be booking Uganda Family Tours & Travels again!

James Herbert   –  
United Kingdom UK
Visited: August 2024 Reviewed: Sep 13, 2024

Email James Herbert  |  20-35 years of age  |  Experience level: 2-5 safaris

We had Jackson as our guide and he was so wonderful! So kind and good-natured
5/5

We had Jackson as our guide and he was so wonderful! So kind and good-natured , and also very knowledgeable about all the animals and great at spotting them, even from a far distance! It was informative, lots of native animals to see, can get close to falls. Worth your time.

Corey   –  
Australia AU
Visited: July 2024 Reviewed: Jul 12, 2024

Email Corey  |  50-65 years of age  |  Experience level: over 5 safaris

A Destination and tour provider not to be missed
5/5

We have just completed 13 days with Jackson and Uganda Family Tours .

Jackson looked after us extremely well and ensured it was an enjoyable and safe trip .

Highlights were Gorilla trekking , Chimpanzee trekking , Kazinga channel boat ride and Murchison Falls National Park and boat ride plus viewing the top of the Falls which was amazing . Finishing with a Shoebill sighting and Great Blue Turaco at Mabamba Swamp capped a perfect trip .

Jackson rode the fine line of being on hand when needed and giving us our space beautifully . For those contemplating a trip to Uganda this is an amazing country with a diversity of activities that are hard to match .

You will not do better than Jackson and his team who take great pride in delivering a service second to none .

Rashmi   –  
United Kingdom UK
Visited: June 2024 Reviewed: Jun 22, 2024

Email Rashmi  |  65+ years of age  |  Experience level: 2-5 safaris

Friendly, informative, highly experienced tour company
5/5

organised this tour with Jackson from Uganda Family Tours whilst I was planning to do a seven day tour with two key places we wanted to visit.
However, Jackson proposed and put together a tour that met my requirements and made every use of the seven days to see and experience the places and animals that will be an experience of a lifetime for us.
We visited the Rhino sanctuary, Murchison Falls, did Gorilla Trekking, Chimpanzee trekking, etc.
Jackson provided the best service that we could have expected, from collecting us from Entebbe Airport, to organising the lodges (with the most superb views to enjoy and experience each of the activities seamlessly without us having to think about anything.
Uganda Family Tours is excellent in providing this service, and Jackson was proactive in resolving any minor issues.

Jan   –  
Switzerland CH
Visited: June 2024 Reviewed: Jun 10, 2024

Email Jan  |  35-50 years of age  |  Experience level: first safari

Our expectations were exceeded End to End
5/5

Our recent 5-day tour organized by Uganda Family Tours was nothing short of extraordinary. This adventure included both chimpanzee and mountain gorilla trekking, and it was an unforgettable experience from start to finish.

Jackson was an exceptional guide. His expertise and passion for the culture and wildlife truly enhanced our experience. Jackson's attentiveness and friendly demeanor made us feel comfortable and well-cared for throughout the journey. We shared very nice conversations about history, culture and wildlife in Uganda.
He was also a very careful driver always making us feel safe on every road we traveled.

The chimpanzee trekking was an amazing start to our adventure. Trekking through the lush Kibale Forest, we encountered playful and curious chimpanzees in their natural habitat.

The highlight, however, was the mountain gorilla trekking in Bwindi Impenetrable National Park. This once-in-a-lifetime experience left us in awe.

Uganda Family Tours arranged everything seamlessly. The accommodations were comfortable with scenic views, the food was very good, and the itinerary was perfectly planned. Every detail was thoughtfully taken care of, allowing us to fully immerse ourselves in the beauty and wonder of Uganda.

If you are looking for a well-organized, educational, and truly magical wildlife adventure, this is the tour for you. Thank you, Jackson, for an unforgettable journey!

Kind regards,
Anaïs and Jan

Farzeen Mohmed   –  
United Arab Emirates AE
Visited: April 2024 Reviewed: Apr 29, 2024

Email Farzeen Mohmed

The Perfect Ugandan Tour
5/5

I cannot imagine anyone going to more lengths than Otwikende did to make sure that we had the absolute best time in Uganda. From the beginning he was extremely enthusiastic and proactive in planning the itinerary, answering all our questions and accommodating every one of our requests. The facilities he provided in terms of the car, the accommodations, the food, it was all top notch.
There were so many times he went beyond our expectations to make our trip just a little bit more special, whether it was speaking to the rangers to make sure that we could trek less to see a closer gorilla family, or taking us to a hidden viewpoint that gave us the best sunset of our lives. And most of all I'm indebted to him because I had a critical health emergency and if not for his help and tireless work it would have gone very badly. I promise that you will not find a better person to make sure you have the ultimate Ugandan experience.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 60
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
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