Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 22
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 24 Reviews
Janvi   –  
Romania RO
Visited: November 2024 Reviewed: Jan 3, 2025

Email Janvi  |  20-35 years of age  |  Experience level: first safari

Incredible adventure experience
5/5

Our safari to Marsabit National Park was an incredible adventure. The remote location made it a perfect spot for those seeking solitude and wildlife, including elephants and oryx. The guide made sure every detail was taken care of, and the accommodations were simple but cozy. The sunsets over the desert were unforgettable. Nashibe team turn Our dream into a reality while making the journey as enriching as the destination. Nashibe Adventures commitment to sustainability and environmental awareness made the journey even more unforgettable.

Sergio   –  
United States US
Visited: December 2024 Reviewed: Dec 30, 2024

Email Sergio  |  20-35 years of age  |  Experience level: first safari

Superb trip with Nashibe team
5/5

Our trip to Kenya’s Maasai Mara was a dream come true, and Nashibe Adventures made it happen. The thrill of seeing lions, elephants, and cheetahs up close was incredible, and our guide knew exactly where to go for the best sightings. The attention to detail in every aspect of the trip was remarkable, from the luxurious lodges to the delicious meals. One of the highlights was a hot air balloon ride over the Maasai Mara at sunrise, which provided breathtaking views of the landscape and wildlife below. The cultural visit to a Maasai village was also a highlight, offering a glimpse into the rich traditions of the Maasai people. Nashibe Adventures exceeded our expectations in every way, Our wishing again travel Kenya with them the next year.

Selvan   –  
Germany DE
Visited: December 2024 Reviewed: Dec 22, 2024

Email Selvan  |  20-35 years of age  |  Experience level: first safari

Perfect wildlife experience with Nashibe Adventures
5/5

The perfect destination for wildlife with Nashibe Adventures. Thanks to Nashibe Adventures. From the very beginning, everything was perfectly planned and executed. We spent several days in the Maasai Mara, where our kids were absolutely thrilled to see lions, elephants, and giraffes up close. Our guide was great with the kids, making the experience both educational and fun. We also had the opportunity to visit Amboseli National Park. The lodges were family-friendly and offered all the comforts we needed, including activities for the kids. Nashibe Adventures ensured that every member of our family had an incredible time. It was an educational and enriching safari.

Toby   –  
Australia AU
Visited: July 2024 Reviewed: Oct 10, 2024

Email Toby  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Toby and not that of SafariBookings.
NaShibe is the most dishonest tour operator I have ever had!
1/5

I had a very unpleasant tour with Nashibe, where I found their tours from safari booking.com which I suggest this company should be removed from the website, to avoid more people being cheated by them.
I had an agreement with Caren from the company with a price and lodge accommodation. After my deposit paid, she sent me a almost totally different itinerary. My 7 nights lodge has changed to 3 nights in Camp, 2 nights in a resort which the price was not even as half as my original itinerary booking( showing on the booking.com).
I had to join the tour cos they already took my 30 percent deposit!
The only 2 nights lodge I stayed , one has a big pitfall next to my room! I trapped into it as walking in the dark and injured myself! All they did was just moved me to another room!
The driver we were provided got a bit sick from the first day of safari, I asked if he is ok or do we need change to another driver but he insisted to continue. However everyday we have to negotiate for not finished the safari early and stick with the itinerary plan! We’re literally exhausted by just dealing with him. Not to mention the last day we drove back to Nairobi and he was caught by police cos somehow his license was expired and we were stopped on the road for 2 hours !

Reply from Nashibe Adventures
Reply from Nashibe Adventures
Posted on Oct 10, 2024

Toby told us he had visited Kenya 10 years ago, and he started complaining and comparing the previous prices with the current price without considering the changes. The accommodation was fully booked, and we agreed on the lodges he stayed. He could Google the prices of the accommodation, and he was given the price of low season, which was a big different with the peak season. I was in constant communication with him, and there was no day he complained about wildlife sighting. That was perfect. Our driver had a fever that was not that serious. He went to the hospital, and he was given medication, which works perfectly the following day he was okay. Toby was so manipulative that every time, they had a game drive and took a break for lunch and back for another game drive. On the last day, the police stopped them for check-in and making sure our driver had all the licence and our driver explained to them, but they had no ear for anyone. The driver's licence didn't expire at all. We did our best to make Toby happy, but he couldn't listen to us. It was a nightmare working with Toby from the beginning of our conversation, but we did our best.

Katherine Crumbley   –  
United States US
Visited: September 2024 Reviewed: Sep 25, 2024

Email Katherine Crumbley  |  50-65 years of age  |  Experience level: first safari

Incredible experience!
5/5

I cannot say enough about this tour company. Literally everything exceeded our expectations. First of all, the response time to any questions I had before and during the booking process was very timely. I was always surprised especially taking into account the 8 hour time difference. It was a fairly convoluted booking since there were 4 of us arriving at 2 different times but pick ups and transfers went smoothly. Caren did an excellent job!!

Now, on to the lodge. We stayed at Maisha Mara Lodge and, again, totally exceeded our expectations! The accommodations were excellent, the food was great and the service!!! OMG, the service!!! The staff at the lodge were beyond helpful and kind, quite literally the best service I have ever received. They were all so on top of things and just so eager to help. They were very observant and always asked if we needed anything before we had to ask them.

Then there were the drives. We were assigned John to be our guide/driver. When I say he went above and beyond, I am not exaggerating! He was very experienced and knew the land extraordinarily well. He was knowledgeable, helpful, funny and we really came to appreciate his expertise. We saw some amazing things on the drives including a pride of lions enjoying a fresh kill. We managed to see 4 of the Big 5, the rhinos proved to be too elusive but it was not from lack of trying. John was very tenacious! We were really sad to have to say goodbye to him.

This was an absolute trip of a lifetime and it was all facilitated by Nashibe Adventures. I cannot thank them enough for making my first Safari (it will not be my last) a dream come true!

Becky Valdez   –  
United States US
Visited: September 2024 Reviewed: Sep 23, 2024

Email Becky Valdez  |  50-65 years of age  |  Experience level: first safari

Exceptional
5/5

Communication was clear concise n constant. Service was beyond our expectations by worth every penny. The tour company took care of us every step of the way. Our daily driver John was extremely accommodating and diligent about finding the BIG 5 for us. John made sure we were always taken care of and Caren checked on us daily. I would highly recommend this organization for a trip of a lifetime !!!

Johan   –  
Sweden SE
Visited: August 2024 Reviewed: Sep 5, 2024

Email Johan  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Johan and not that of SafariBookings.
Did not deliver on promises
2/5

We went on a six day safari organized by Caren at Nashibe. The parks are of course very nice and one of the lodges we stayed at was excellent (Severin in Tsavo West).

However, In Amboseli we didn't get the accommodation that we agreed on before paying the deposit (one of the lodges were changed to one that we would not have booked if we had known). The pickup was two hours late (which we were told only after calling them from the parking lot). We felt that the driver, whilst driving safely, had very little knowledge about animals and it felt that he did not know his way around the parks. The radio in the car (used to communicate with other drivers) did not seem to work. The description of the safari days in the itinerary included things that were infeasible due to time/distance. For example, for Tsavo East the itinerary gave the impression that we would see the Galana River on our afternoon game drive - which turned out to be 120 km away. At the end of the tour, we had to wait for half a day for the train in Voi. Only after arguing with the driver we agreed that this time was to be spent at the lodge and not at the train station. The final drop-off at Diani Beach turned out to be four hours later than promised.

When providing this feedback to Caren after the tour, she did not respond.

Reply from Nashibe Adventures
Reply from Nashibe Adventures
Posted on Sep 7, 2024

We couldn't get the accommodation they wanted in Amboseli because they normally get fully booked if don't book with time during peak season, we explained to our client send the link and pictures and he agreed to me to book it. I went with our driver to pick them up and I explained to them that I will be a little bit late due to traffic jam and the place they were staying was far from our office which took 30mins late. After they started their tour I normally communicate to check up on them and they were happy until when they ended the trip, that's when the complains begins. So I am wondering what changed their mind after yet they were happy

Viktoriya   –  
Cyprus CY
Visited: August 2024 Reviewed: Aug 31, 2024

Email Viktoriya  |  35-50 years of age  |  Experience level: first safari

One of the best experience in my life! Thank you Nashibe Adventures.
5/5

Everything was excellent, thank you Caren for your care and help! We were very lucky with our driver and guide - Lema. We saw big five in first two days! He knows all animals! This trip is one of the best trip in my life!
We can definitely recommend Nashibe!

Daniel   –  
Cyprus CY
Visited: August 2024 Reviewed: Aug 31, 2024

Email Daniel  |  35-50 years of age  |  Experience level: first safari

Best experience ever
5/5

Our safari tour in Kenya was an unforgettable experience, all thanks to the incredible team that made it possible. Caren, our manager, handled all the bookings flawlessly, ensuring that every detail was taken care of, leaving us free to enjoy our adventure. We were fortunate to have Lema as our guide and driver for seven days. His deep knowledge of wildlife and expertise in spotting animals truly enhanced our experience. Thanks to Lema, we were able to see the Big Five within just two days! His insights into the best times for game drives and his passion for the animals made our safari both educational and exhilarating. We couldn't have asked for a better safari experience.

ANTHONY   –  
Ireland IE
Visited: March 2024 Reviewed: May 2, 2024

Email ANTHONY  |  20-35 years of age  |  Experience level: first safari

Excellent and customer friendly.
5/5

Caren was simple to communicate with during the entire process, and she took initiative in creating a fantastic 5-day safari package for us. The type of food and accommodations were outstanding quality. Our guide was not just the most proficient driver but also has extensive knowledge of Kenya's animals. Overall, it was a five-star trip, and I would suggest the company to everyone!

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 22
  • 4 star 0
  • 3 star 0
  • 2 star 1
  • 1 star 1
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