Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 64
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 68 Reviews
Agata Serafin   –  
Poland PL
Visited: October 2024 Reviewed: Nov 16, 2024

Email Agata Serafin  |  50-65 years of age  |  Experience level: over 5 safaris

Great safari organization, hospitality and care
5/5

Monametsi is a great safari operator. He was very helpful in the planning phase. The safari itself was fantastic. We saw a lot of animals, birds and landscapes. We took beautiful photos and videos. The organization of the accommodation was excellent, they chose great places for camping, especially in Khwai. We really enjoyed the meals prepared by Midoh, including the traditional Botswana meals. Our guide Sox is very well prepared, knows the area and is a good companion. Our safari in the Okavango Delta will remain in our memories for a very long time. I can recommend the company wholeheartedly.

Adriana   –  
Czech Republic CZ
Visited: October 2024 Reviewed: Oct 29, 2024

Email Adriana  |  35-50 years of age  |  Experience level: first safari

Amazing experience in the Okawango delta
5/5

We were a couple on a 3 days safari (very first experience), and had a wonderful time with Moonstroll Safari. The guide (K.T.) was an experienced one and could name each and every animale we saw, and would answer all our questions. With him we tracked down a pride of lions after the hunt, and it was an incredible experience to see how to "read" the animal tracks. K. T. Has tried his very best to show us all the local fauna, and we managed to see crocodiles, lions (many!), jackals, wild dogs and so one... Really a great experience. All the team was very helpful and the camp was in a beautiful spot along a river where it was enough to sit and wait to see elephants, buffalos and hyenas around. Also, they took care of everything, from cold beverages and meals to the fire at the camp during the evening, which was a nice touch. I definitely recommend this Safari tour operator! :)

Piotr Bedynski   –  
Poland PL
Visited: October 2024 Reviewed: Oct 24, 2024

Email Piotr Bedynski  |  50-65 years of age  |  Experience level: first safari

An unforgettable safari that exceeded our expectations. The organizer is definitely highly recommend
5/5

The following elements contributed to the high rating of the safari organized for us by Moostroll Safaris:
good communication, implementation of the programme as agreed, reliability and punctuality, responsiveness to our individual needs, excellent care throughout the whole safari, ensuring safety for us and the animals, great commitment from all four guides to provide us with maximum comfort, comfortable tents, and very good meals (Midoh). We would like to thank the company and all the involved staff for a wonderful vacation! I wish you continued success and many satisfied customers in the future.

SOX, our guide and driver, deserves a separate mention. A wise and experienced person, he has extensive knowledge about nature, Botswana, and the world. It was a pleasure to talk with him on any topic. He takes great care of both clients and the animals. He loves his country and the surrounding nature. Thanks to him, we had a wonderful time on our safari, and we got to know and understand the nature and the country better. He went out of his way to show us as much as possible. I highly recommend our guide and thank him for such a professional and pleasant introduction to the world of Africa.
SOX, YOU ARE THE BEST and irreplaceable! KE A lLEBOGA!

Finally, I must add that during our entire trip through Botswana, we were met with great kindness and warmth from its residents everywhere. A big thank you to everyone!

Roxann   –  
United States US
Visited: September 2024 Reviewed: Oct 23, 2024

Email Roxann  |  65+ years of age  |  Experience level: over 5 safaris

The review below is the personal opinion of Roxann and not that of SafariBookings.
Not truthful about the length of time from one camp to another. No sanitary hand washing facilities
1/5

The description of the length of time from one camp to another was totally inaccurate. Instead of the 3-31/2 hours it advertised, it was more like 8-10 because we were hauling a trailer with all our camping gear. We got stuck and no adequate rescue equipment had been packed. Not had any sanitary handwashing facilities been packed, resulting in 2 of us contracting norovirus and being very sick for half of the safari. Stay away from this company.

Reply from Moonstroll Vantage Expeditions
Reply from Moonstroll Vantage Expeditions
Posted on Oct 24, 2024

Ordinarily we will have no problem with this review if it was given in good faith and if it reflected the true nature of events as they unfolded during our 7-Day safari with Roxann and friends in September 2024.

Norovirus

Our guests for the September 2024, 7-Day safari are three (3) elderly ladies who are retired nurses. Apparently, each one of them has a pre-existing health problem which they conveniently did not mention at the time of their quote request and consequently booking confirmation. The office came to know about these medical health problems on the first day of their safari when they were leaving for Moremi Game Reserve.

When our guide went to pick up our 3 guests from Maun Lodge in the morning on the day the safari started, the ladies told him that one of their friends was not well. She was having some stomach problems and as a result was experiencing some episodes of diarrhea. Upon learning this our guide informed the ladies that he will make strategic stops along the way to Moremi. He also told her that she is free to stop him at any time if she feels like she needs to use the "bathroom".

The first strategic stop that our guide made was at the Kaziikini Concession to allow our guest to use the bathroom facilities found in this private concession. Thereafter, they proceeded to Moremi whereupon he stopped again to allow the guest to use the bathroom facilities located at Moremi's South Gate before going all the way to their wilderness camp in the Xakanaxa area inside Moremi Game Reserve.

It is worth noting that our guest was having this stomach problem before arriving in Maun to spend the night at Maun Lodge, before we picked them up in the morning to start their safari, before reaching Moremi Game Reserve to spend the first night of their safari vacation, before reaching the Khwai Concession and before moving into Savuti. We would also like to point out that one of the ladies did not experience any stomach problems at all from the moment they were picked up from Maun Lodge to go on a wilderness camping experience in Moremi, Khwai & Savuti. Interestingly, she was eating the same meals prepared on the same pots, using the same ingredients and by the same safari chef-a chef known for her strict hygiene standards during our mobile safaris.

Can anyone therefore, without doubt, accuse Moonstroll Safaris of preparing food that was not hygienic during this 7-Day safari? Lest we forget, our entire staff did not experience diarrhea throughout the entire duration of the safari. These included the safari chef, the guide & 2 camp assistants. By the way, they were eating the same food the guests were having during the safari, prepared by the same safari chef!

Hand Sanitizers

We are also being accused of not providing hand sanitizers and as a result our guests ended up contracting the norovirus! We want to believe that our guests, BEING RETIRED NURSES, know that hand-washing is the best method to prevent norovirus. That one should use hand sanitizers in addition to washing their hands! It is in this regard therefore, that we want to point out that there is always more than enough LIQUID SOAP in all of our safaris which can be used precisely for washing your hands!

Vehicle getting stuck in thick Sands

Every mobile safari operator (luxury, mid-range or budget) knows that every safari carries the risk of tire punctures, getting stuck, mechanical breakdowns, etc. This is why we make sure that every safari vehicle is equipped with spare tyres, high-lift jacks, tow ropes, spades, etc. So, getting stuck in the thick sands and spending some time freeing the vehicle from these thick sands, is not unique to Moonstroll Safaris. It happens, although unpleasant!, to even the best of us.

Time spent moving between wilderness camps

Our itineraries give approximate driving times (i.e., if you are to drive straight from one camp to the next without stopping) between wilderness camps used during our safaris. It is very IMPORTANT to remember that you are on a safari! Therefore, the time you spend watching game, the time you spend photographing the African landscapes, marveling at the African sunrises and sunsets, enjoying your breakfast in the bush or having a picnic lunch in the bush, and stopping to stretch your legs, all add to the time you are going to take to reach your next camp during a moving day.

Thank you

Elise   –  
United Kingdom UK
Visited: October 2024 Reviewed: Oct 16, 2024

Email Elise  |  20-35 years of age  |  Experience level: first safari

A genuine bush experience
5/5

My partner and our other couple friends were so lucky to have the best team taking care of us. Dylos our guide and driver went out of his way to ensure we had the best bush experience - finding the best animals, finding the best spots to eat, answering all of my numerous questions and taking every opportunity to point out and give new information on the animals we spotted. We were lucky enough to see not one, but TWO leopards.

As for the rest of the team, Enok was the most fabulous cook. I couldn't believe what that man could do with a few pots and a fire. The most insane home baked fresh bread, delicious curry, meatballs - you name it. It was beyond my wildest dreams of what I would expect camping.

Huge up to Kennedy for setting up our lodging to a T. You ensured we were comfortable at all times and that we had a hot camp shower when we returned from long game drives out. Thanks for all your hard work.

Overall I give the team at moonstroll 5 stars - thanks for an unforgettable first safari experience. Botswana and its people are so beautiful. We will be back. <3

Stefano   –  
Italy IT
Visited: September 2024 Reviewed: Oct 16, 2024

Email Stefano  |  35-50 years of age  |  Experience level: 2-5 safaris

Professionalism, competence availability and kindness
5/5

We had a great time with Dylos, Otata (I hope it's written like that...) and the two camp assistants, we never felt in danger, we recommend them

Shane   –  
Ireland IE
Visited: October 2024 Reviewed: Oct 15, 2024

Email Shane  |  20-35 years of age  |  Experience level: first safari

Incredible experience
5/5

From start to finish, our week-long trip with Moonstroll Vantage Expeditions was everything we hoped for. The service and organization were top-notch, making the journey feel both seamless and exciting.

One of the standout aspects of the trip was our driver, Dylos. He was absolutely fantastic—so knowledgeable about the areas we visited and the wildlife we encountered. His passion for sharing insights made every moment more enriching, and he kept the atmosphere light and fun throughout. Whether it was spotting animals or telling stories about the local culture, Dylos made sure we never had a dull moment.

Enoch, our chef, was another highlight. His culinary skills were incredible! Each meal felt like a gourmet experience, even in the middle of the wilderness. It was impressive how he managed to prepare such delicious and varied meals in some remote locations, always catering to everyone's tastes and dietary needs. His meals became something we eagerly looked forward to every day.

Kennedy, another team member, was equally brilliant. His warmth, helpfulness, and cheerful spirit added to the overall comfort and enjoyment of the trip.

With such a knowledgeable, fun, and friendly team, this was hands down one of the best trips I’ve ever taken.

My one recommendation to Moonstroll Vantage Expeditions would be to improve their communication with customers in order to provide total clarity on what to expect from arrival and the first couple of days. Other than that, I cannot fault this company and would highly recommend them to anyone!

Luigi   –  
Italy IT
Visited: September 2024 Reviewed: Oct 11, 2024

Email Luigi  |  50-65 years of age  |  Experience level: over 5 safaris

Nice guys and nice day!
5/5

We had a nice day in Moremi game reserve. Not much animals because It was too hot but we saw some Lions together.
Thanks ti our driver.

Sarah   –  
Italy IT
Visited: September 2024 Reviewed: Sep 25, 2024

Email Sarah  |  50-65 years of age  |  Experience level: first safari

Kind, professional and reliable
5/5

We chose Moonstroll for a 4-day safari departing and returning from Maun to visit Moremi and Khwai reserve including a mokoro trip.
We were met at the airport on our arrivals in Maun for a transfer to the hotel and a quick briefing. We were immediately able to appreciate the punctuality, seriousness and professionalism of all the staff. Monametsi always responded quickly and was very helpful. Our guide Dylos has a great experience in animal knowledge and is very reliable, he allowed us to see many animals up close in total safety.
The tents are large and comfortable. We had requested vegetarian meals for one of the members of our group, everything was prepared with the
maximum care from our talented chef.
I absolutely recommend choosing Moonstroll for a tent safari in Botswana to have a wonderful experience and have the chance to meet such good people.

Julius Dadalti   –  
Brazil BR
Visited: August 2024 Reviewed: Sep 18, 2024

Email Julius Dadalti  |  50-65 years of age  |  Experience level: over 5 safaris

Excellent itinerary!
5/5

I am a photographer from Brazil. I had amazing time in Botswana with Moonstroll team. The guys were great and the encounters amazing. I will do that again. We went to Chobe and Savuti. Thank you, guys. Very nice and professional guides. It was my first time in Botswana and I will increase the destinations there with this team.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 64
  • 4 star 3
  • 3 star 0
  • 2 star 0
  • 1 star 1
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  • All corporate and/or tour info is provided by Moonstroll Vantage Expeditions, not SafariBookings
  • The tours offered by Moonstroll Vantage Expeditions are subject to their terms & conditions