Reviews

Average User Rating
4.7/5

Rating Breakdown
  • 5 star 83
  • 4 star 11
  • 3 star 3
  • 2 star 4
  • 1 star 4

Sort By: Date Most Helpful Rating 1-10 of 105 Reviews
Dmitrii   –  
Kyrgyzstan KG
Visited: January 2025 Reviewed: Jan 22, 2025

Email Dmitrii  |  35-50 years of age  |  Experience level: first safari

Very good
5/5

Thank you very much for the safari and the guide Kamande. Yesterday was an unforgettable day, starting from visiting the Masai village, ending with viewing the animals. Our guide was very polite and knowledgeable.

Stavriana   –  
Cyprus CY
Visited: January 2025 Reviewed: Jan 21, 2025

Email Stavriana  |  20-35 years of age  |  Experience level: first safari

amazing!
5/5

Our experience with "Bienvenido Kenya Safaris" was nothing short of extraordinary, turning our trip into a once-in-a-lifetime adventure. We had an incredible time exploring Kenya, and our driver, Mr. Kitavi, was absolutely phenomenal—easily the best driver and guide we’ve ever had! The agency went above and beyond to accommodate our needs, consistently demonstrating responsiveness and flexibility by adjusting the itinerary to suit our preferences. I wholeheartedly recommend booking with this agency—it’s a decision you won’t regret!

Alexe   –  
Canada CA
Visited: November 2024 Reviewed: Jan 15, 2025

Email Alexe  |  20-35 years of age  |  Experience level: first safari

Exceptionnal experience
5/5

Our experience with Bienvenido Kenya Tours and Safari was exceptional! We want to extend a special thanks to our guide, Kitavi, for everything. His dedication to his work is truly remarkable.

Thanks to him, we were able to see the Big Five! Kitavi’s extensive knowledge of wildlife and flora made the safari educational and engaging, as he answered all of our many questions. His sharp eyes are incredible—he spotted animals from great distances, which added so much to our experience.

Above all, we always felt safe with him, which made the adventure even more enjoyable. Highly recommend Bienvenido Kenya Tours and Safari, and if you’re lucky enough to have Kitavi as your guide, you’re in for an unforgettable journey!

Genevieve   –  
France FR
Visited: January 2025 Reviewed: Jan 13, 2025

Email Genevieve  |  50-65 years of age  |  Experience level: 2-5 safaris

All passed very well
5/5

Everything went as planned. Very good organization. Very good accommodation. Very nice driver and wonderful stay with great encounters

(automatic translation from French)

Fabi   –  
Switzerland CH
Visited: November 2024 Reviewed: Dec 4, 2024

Email Fabi  |  20-35 years of age  |  Experience level: first safari

Everything was really good
5/5

The tour was well organized and the driver was very good. We saw a lot of animals, including of course the big five.
The accommodation was also good. However, you have to be aware that this is a budget option and you can't expect a 5-star hotel. The only negative thing was the boat tour on Lake Naivasha. This was far too expensive and the guide was very bad.

Stan   –  
Malaysia MY
Visited: November 2024 Reviewed: Dec 4, 2024

Email Stan  |  35-50 years of age  |  Experience level: 2-5 safaris

Worth the money
5/5

We booked for budget package so basic accomodations were expected. I think the company has upgraded us one night at Nakuru hotel, which was a great stay. Easy communication and fast response. Jeep condition was excellent, and our driver very experienced. Yes, I'll recommend this company.

Annie   –  
Hong Kong HK
Visited: November 2024 Reviewed: Nov 20, 2024

Email Annie  |  50-65 years of age  |  Experience level: first safari

Excellent customer service Kennedy
4/5

Good value for money. Solo traveler mid range 8 days Safari Tour. Saw all big five through this journey up close. It was an amazing experience. Highly recommended.

Laura   –  
Estonia EE
Visited: October 2024 Reviewed: Nov 3, 2024

Email Laura  |  35-50 years of age  |  Experience level: first safari

Best family adventure Nairobi - Amboseli - Tsavo East - Diani
5/5

My family explored Amboseli and Tsavo East parks with Bienvenido Kenya Tours in October and we had the best time seeing giraffes, elephants, zebras, lions, and even a cheetah. It was 10 us of travelling and we booked 2 safari jeeps for 4 days taking us from Nairobi to Diani with stays at Sopa Lodge and Voi Wildlife Lodge. Our drivers Daniel and Paul were very kind and knowledgable, and took great care of us.

Akos Zoldhegyi   –  
Hungary HU
Visited: September 2024 Reviewed: Oct 21, 2024

Email Akos Zoldhegyi  |  20-35 years of age  |  Experience level: first safari

Reliable and good tour operator
5/5

We took part in a 3-day Masai Mara Safari and a 1-day Amboseli Safari. I am happy to recommend it. Before the program, they answered all my questions by email with a very short deadline. The safari was fantastic, we saw lots of animals. Our guide was kind and always made sure we saw all the animals possible. It was a fantastic experience.

Tracey   –  
United Kingdom UK
Visited: September 2024 Reviewed: Oct 16, 2024

Email Tracey  |  35-50 years of age  |  Experience level: first safari

Great communications, value for money
5/5

Kennedy was super responsive over email while I was looking at booking. Went with Bienvenido purely based on the pre booking communications. The safari was very well organised, you will be in a group with people who have booked via other providers, so many offer the same tour, after speaking to the other group members Bienvenido were slightly cheaper and Kennedy was way more responsive.

Accommodation is budget, but comfortable, clean and has everything you need. If you're lucky enough to get Stanley as a tour guide you'll have an amazing time, he really did make the tour what it was. Friendly, knowledgeable, funny and super amazing, went out of his way to make sure we had the best time, Stan you rock!!

If you have a suitcase/big backpack, you can leave it at the office in Nairobi, and take a smaller bag, you can either collect on the way back via the office or they will meet you near the airport to drop it off.

Well organised, on time for everything and I don't regret picking them for a second, thank you.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 83
  • 4 star 11
  • 3 star 3
  • 2 star 4
  • 1 star 4
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