Serengeti Smile Team
Serengeti Smile
- Office In:
- Size:
- 50-100 employees (Founded in 2020)
- Member Of:
- Tanzania Tourist Board & AMREY Flying Doctors Insurance
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $90 to $300 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
IE
Email Sheena | 35-50 years of age | Experience level: 2-5 safaris
Top Class
We had an amazing experience with Serengeti Smile. The organization, communication and professionalism was second to none. We loved our accommodations, meals and were treated like royalty by the fabulous staff in each place. A special mention for our guide, Pius. We felt so safe with him. His expertise, knowledge and skill was exceptional. He did everything in his power to ensure we got the best experience possible. We will never forget this experience in your beautiful country.
Email Maisie | 20-35 years of age | Experience level: first safari
Absolutely Amazing
We did a 5 day trip with Serengeti smiles and it was absolutely incredible, Barnabas our guide was great, and made sure that it was the best experience possible, there wasn’t a single animal we didn’t see! Even the rare rhino we saw. I couldn’t recommend them enough it was a life changing experience 10/10
Email Kirk | 35-50 years of age | Experience level: first safari
Overall amazing 1st safari experience and service despite some hiccups with the car
We had a great experience overall with Serengeti Smile, especially with our guide, Gama.
Communication from the outset was brilliant, Erick was very response over email or WhatsApp and they were able to cater the safari to cover the stops we wanted to. We only booked a couple of months in advance so the accommodation we selected originally wasn't available but they were able to find alternatives for us, keeping to the same budget.
Our itinerary was 4 nights, 4 days safari, covering Lake Manyara, Serengeti and Ngorogoro.
Our guide was great and we managed to see all the animals we were hoping to albeit we only caught the rhino from a distance!
We loved Serengeti where we saw so many zebra and giraffe plus lions, cheetah and a leopard sleeping in a tree; but Ngorogoro crater was our favourite for the scenery!
We stayed at Gold Crest Hotel in Arusha as part of the package before starting the safari which was OK but nothing special.
But we loved the other stops at Farm of Dreams Lodge in Karatu, Safari View Luxury Camp in Serengeti and Kuhama Camp on the Ngorogoro Crater rim!
We did have a few issues with the car which cost us some time, including a major failure on the rear suspension which gave us a bit of a scare! However, the friendliness of the other guides, regardless of which company they worked for was amazing to see, so many other safari cars stopped to help us and our guide managed to arrange for us to jump into another car to take us to our camp while he took the car for repair.
This was our first safari experience and we found the choice of operators and options overwhelming at first but in the end we were really happy we went with Serengeti Smile and felt
we got good value for money (we also gave our guide a good tip).
We agreed to pay 30% deposit upfront and the rest on arrival, which gave us some comfort too.
IT
Email Nicholas Bianconi | 20-35 years of age | Experience level: first safari
The perfect safari, recommended!
It was great doing this four-day safari with Serengeti Smile. We enjoyed everything on this trip. Our guide was Good Luck; he gave us a wonderful experience. The car, the hotels, the food, everything was great, even if we booked a mid-range safari.
US
Email Sushia | 35-50 years of age | Experience level: first safari
a wonderful Sarari trip, highly recommend
We came back from our Safari tour with Serengeti Smile about 1 week ago, the tour was truly an unforgettable experience! We were able to see all big fives, and the great migration (for 2 times!)!
Our great tour consultant Erick took the time to understand our preferences, budget, and travel goals. He provided insightful recommendations, the itinerary was meticulously planned. What impressed me most was his responsiveness. Anytime we had a question or needed adjustments, Erick was quick to reply and always offered solutions. It made the entire process stress-free!
Our fantastic guide Edward Frank is incredibly knowledgeable and experinced, sharing different animals knowledges added so much depth to our journey; he had a knack for finding animals and the best spots to watch the migration, we saw everything on our list, and we saw twice great migrations with very short wait time everytime; he is patient, moving the vehicle many times to let us have a best spot to watch the animal and take photos; What I appreciated most was his attention to detail. He tailored the tour to our interests and was always open to question.
Overall, I highly recommend Edward Frank and Erick for anyone looking to experience Safari in a unique and enriching way.
CA
Email Alex | 20-35 years of age | Experience level: first safari
Outstanding !!! Absolutely amazing
Our safari was absolutely amazing and I highly recommend it . We got lucky and saw the Big 5. Justin was an amazing tour operation and made our trip outstanding! We will be back again. Thank you to all
US
Email Cecilia | 35-50 years of age | Experience level: first safari
Great Experience with Serengeti Smile – Highly Accommodating!
We recently booked our Zanzibar trip through Serengeti Smile, and they were fantastic to work with! From the start, they found us great hotels at very competitive prices, making the planning process stress-free. I did have a small scare when they asked for a second balance payment after we had initially planned to settle it in cash upon arrival, but it was quickly explained that this was due to a request from the hotel. Once clarified, everything went smoothly.
The transportation they arranged was comfortable – from our drive from the airport to Nungwi Beach and later to Stone Town, everything was seamless. We also had the pleasure of meeting Abraham, our city tour guide, during the walking tour in Stone Town. He was incredible, and we thoroughly enjoyed the three-hour tour with him.
Overall, Serengeti Smile made our Zanzibar experience unforgettable, and we truly appreciated their flexibility and transparency throughout the process!
Email Samit Patel | 35-50 years of age | Experience level: first safari
Amazing lifetime experience
We absolutely loved this trip – it was truly a once-in-a-lifetime experience. The drivers were incredibly punctual, always arriving on time, preparing our meals, and ensuring we were ready for our game rides. Having them made the trip so much more enjoyable.
Their flexibility and accommodating nature really stood out. They spent quality time with us, taking us close to the animals, and we were absolutely thrilled with the experience. The highlight was our gem of a tour guide, who made exploring the jungle an unforgettable adventure.
I’m already considering coming back for a second visit to explore even more. The entire experience was nothing short of amazing. The tour guides were exceptional, and we never encountered a single issue. They were the best of the best, ensuring we didn’t miss a thing.
Overall, I would highly recommend them – you won’t be disappointed. Five stars all the way!
Thanks Deo and Libe
Email P Dhams | 35-50 years of age | Experience level: 2-5 safaris
Serene experience from the booking to airport drop off
I do not know where to start but our experience with Serengeti Smiles and especially our assigned tour guide/driver, Deo and Libe was simply amazing. Eric who helped us with the booking and was very prompt and accomoditive in planning our itinerary. Deo and Libe were excellent at time keeping, communication, and local knowledge. During the safari games drives, they took us to places to give us best chance to see big 5 and we managed to see all 5 of them. They definitely went extra miles for us to ensure we see as many animals as possible. Managed to see lions at 11 different places. Our group of 10 (all boys) thoroughly enjoyed the trip. Kudos to Deo and Libe for making this trip as one of the best of our life time.
Email Sunil | 35-50 years of age | Experience level: first safari
Amazing experience
It is very well planned and arranged for whole safari tours with best experiences throughout 7 days. Both guide - DEO & LIBE are very clear on all information and instructions to keep safari drive exciting and joyful with good fun. We managed to see all big fives during our trip that were only possible because both our guides were very active with good knowledge to spot animals. Very good English and good timekeeping to make sure that we have more time for game drive and have the best experience.
