Part of the happy Pembury team having a laugh!
Pembury Tours
- Office In:
- Size:
- 20-50 employees (Founded in 1996)
- Member Of:
- Southern Africa Tourism Services Association
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $100 to $2,000 per person per day (USD, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Neil Cruickshank | 65+ years of age | Experience level: first safari
Fantastic Holiday in South Africa with Kerry at Pembury Tours
We have just returned from a 4 week holiday in South Africa and Victoria Falls with superb assistance from Kerry Ririe at Pembury Tours.
Kerry gave so much time to all our queries and requests and always came back to us very promptly and was so patient with us. All the bookings and arrangements she made on our behalf were faultless and it is especially pleasing and reassuring that all the transfer drivers were always there in plenty of time and couldn't have been more pleasant and helpful. She provided so much invaluable information through an online portal as well as in hard copy on arrival.
We were really grateful for the advice she gave which made the planning so much easier and prevented us from making some illogical decisions and mistakes.
It was simply an unforgettable holiday and the memories we have together with the hundreds of photographs will allow us to remember it all.
Our very grateful thanks to Kerry and she is a travel consultant that we will certainly be in contact with whenever we return to Africa and have full confidence in recommending to anyone interested in travelling to these wonderful countries.
US
Email Jim | 65+ years of age | Experience level: first safari
Very knowledgeable and informative
Safari exceeded our expectations. Kerri set up everything perfectly.
US
Email Phyllis | 65+ years of age | Experience level: first safari
This was the trip of a lifetime!
From the moment we debarked the plane until the day we left the continent, we were treated like royalty. Every detail was perfectly planned and every encounter with people and with wildlife was spectacular. I don’t believe any other trip will come close. Thank you Melanie and Pembury Tours!
Email Gordon | 50-65 years of age | Experience level: over 5 safaris
Above and beyond
Third time using Pembury and working with Anya. Once again, everything that was promised - transfers, flights, accommodation and tours went as exactly as planned. Thanks again to Anya for her insights and ideas in putting the trip together over three countries and several different stops. Also appreciate the time, patience and effort put in from a starting date of two years ago right up to and including the time of the holiday. Fantastic service. Finally, great to meet Anya in person who made the time to come and share dinner with us. Above and beyond and that bit more!
CH
Email David | 35-50 years of age | Experience level: 2-5 safaris
Great Experience and Service
We had a really excellent Experience with the organization through Anya and Pembury Tours, highly recommendable
Email John | 50-65 years of age | Experience level: first safari
Could not have asked for more
We feel very lucky to have found Penbury Tours for our South African holiday. From the moment we contacted them for a quote, for one of thier standard iteneraries, Heidi was able to provide us with a fantastic bespoke service. She was able to accommodate all our requests to fine tune the timetable, she made great recommendations for places to visit, and spent time with us exploring different options for our trip. She was always happy to facilitate our "just one more thing" emails, and always responded quickly.
The trip it's self, was fantastic and every hotel we stayed at was exceptional and totally exceeded our expectations. Our only concern was when returning our hire, the company would not agreed there was no damage, untill it was taken away and looked at after cleaning, which made us uneasy. Albeit they did not find any. They also charged us incorrectly for an "included" drop off fee. I let Hiedi know and she was able to organise a refund immediately. I'm very glad Penbury had made the booking as I'm not sure we would have been able to agree a refund on our own.
Altogether a great experience, before, during and after, and we very much look forward to our next African adventure with Penbury. We could not recommend them highly enough.
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Email Mary Bales | 50-65 years of age | Experience level: first safari
South Africa Trip 2024
Our trip to South Africa was a trip of a lifetime, and we cannot thank our travel planner, Tammy Harding, enough for putting together a great itinerary of accommodations and sightseeing tours! From the initial inquiry, Tammy was thorough and responsive. The trip details were outlined and communicated well. During our stay, all was taken care of, it was seamless! The different accommodations were all wonderful - with amazing service, particularly at Ilala Lodge, and Elephant Plains. Our favorite experience was at Elephant Plains, Game Lodge - the personalized service, to the beautiful accommodations, and of course, the ultimate experience with the daily game drives. The staff at Elephant Plains were wonderful - so attentive, so welcoming, and our Game Ranger, Darrin, was so knowledgeable, funny, and made it so memorable. Loved every minute!
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Email Debbie | 65+ years of age | Experience level: first safari
Anya was amazing and patient to work with. Her attention to every detail was perfect.
Pembury Tours was recommended to us by a friend and we are so glad she did! Anya was so patient with my changes and worked with me for two years to help set up my dream trip to Africa. She helped us chose two different camps, one in Botswana and one in Kruger. Both camps and lodges were fantastic. Our lodgings, guides, food and animal sightings were more than we expected and made my dream trip come true!! Thank you so much to Anya for all her help. We would highly recommend her and Pembury tours to anyone and if we ever return to Africa we will certainly contact Anya! Thank you so much
CH
Email Sarah | 50-65 years of age | Experience level: 2-5 safaris
Friendly, professional, efficient and a pleasure to work with.
We have 5* service from Heidi, who created a truly memorable holiday for us.
Heidi was always quick to respond to any enquiries we had and was fantastic in helping us as we had to postpone a couple of times from 2020 because of Covid. She listened to our requests and adapted the itinerary to create a wide-ranging itinerary that suited us.
We had an extremely smooth trip, being met as per the schedule at every location and we were able to relax and enjoy each moment.
The accommodation was really good and the whole trip good value for money.
We have already recommended Pembury and Heidi to friends and family.
Thank you, Heidi!
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Email Anita | 50-65 years of age | Experience level: 2-5 safaris
Heidi Bedford is amazing and great to work with
Everything was great! The accommodations were beautiful, the drivers and guides very punctual, kind and knowledgeable. Heidi Bedford did an outstanding job in putting this itinerary together for us!