Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 46
  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 51 Reviews
Desy   –  
Australia AU
Visited: October 2024 Reviewed: Oct 29, 2024

Email Desy  |  35-50 years of age  |  Experience level: first safari

Best Tour Operator
5/5

We really enjoyed our safari trip and stayed at Sabi River Sun that organised by Norman from Nhlala Travel. Norman provided the best services, making sure we were being looked after. And the private travel from Tambo Airport to Sabi River Sun is a big plus!! I would recommend anyone that needs to book their safari trip at Kruger Park to book with Norman. The price is affordable, the tour is amazing and the operator is very realible - 5stars.

Beatriz   –  
Brazil BR
Visited: October 2024 Reviewed: Oct 21, 2024

Email Beatriz  |  35-50 years of age  |  Experience level: first safari

UNFORGETABLE
5/5

We booked online from Brazil and were a little concerned at first since none of our agents here knew the company. They went to Joburg airport to fetch us upon our arrival and since then we were so well cared and pampered all the travel long.
Our guide, Norman, made every day a special day - always patient with my kids, eager to show us places and tell stories. We not only recommend the services but also consider them part of our family.
Can't wait to travel to SA again.

Chen   –  
Singapore SG
Visited: October 2024 Reviewed: Oct 21, 2024

Email Chen  |  20-35 years of age  |  Experience level: first safari

Fuss free tour and comfortable stay
4/5

Decided to go with Nhalalala Travel because of the many positive reviews. Had 2 young children so booking a safari tour was a no-brainer. We booked the 3D2N Kruger Safari Tour with Panorama Route. Booking the tour was straightforward, simple and fuss free. I truly appreciated that Norman was super responsive, prompt and comprehensive in his replies. I’d think that the highlight of the trip was the hotel venue, Kruger Gate Hotel. Glad that it was an option as part of the tour package. Their viewing deck was amazing - we saw a family of elephants right in front of our eyes! Truly a magical and unique experience. Being just a minute away from Kruger Park’s entrance makes it extra convenient and no time wasted. It was also nice that the tour guide was friendly. Some areas of improvement, however, is that clearer communications during the actual tour would be good. For instance, we only knew who will be picking us up and at what time the day before. We were also only told the day before our sunset drive that children below 6 will not be allowed, this is despite us informing in advance of the age of our kids when confirming the tour. Thankfully they managed to find alternatives by engaging another Safari guide to bring us out in the afternoon instead. Still, it would have been better to have known upfront about the conditions and limitations earlier. There were also times where I felt some uncertainties when my queries were not answered timely during the tour, e.g. we were told to be at the lobby by 6am but waited till 6.15am for the tour guide to arrive. It would have been nice to give me an update of the whereabouts and estimated arrival time if late. Hence, I strongly suggest to iron these details out in advance if you were to book the same tour. Nevertheless, the overall experience is still lovely and I’d recommend first-time travellers with limited time to try out this tour with Nhalalala!

Alex   –  
Mexico MX
Visited: October 2024 Reviewed: Oct 19, 2024

Email Alex  |  65+ years of age  |  Experience level: first safari

Excellent service and great personnel
5/5

Everything ran efficiently and on time.
Our driver and guide, Lucky, was a really nice person. He was always on time and was very knowledgeable and helpful.

Saydah   –  
United Kingdom UK
Visited: October 2024 Reviewed: Oct 19, 2024

Email Saydah  |  20-35 years of age  |  Experience level: first safari

Really great! Made the booking and planning process easy and we had an amazing time!
5/5

We did a 3 day safari from joburg and returned via the panoramic route. The whole experience was smooth from beginning to end. We had Lucky as our driver and guide and he was great! Friendly, knowledgable and ensured we got to see some rhinos on the drive back when we didn’t get to see them in Kruger! He also made some great recommendations and was always on time and made sure there was good communication throughout. The safari experience itself was a dream! We got to see 4/5 the big five and all of the ugly 5. It was a once in a lifetime experience and one of the top memories from our honeymoon

Joshua Edwardes   –  
United Kingdom UK
Visited: September 2024 Reviewed: Sep 21, 2024

Email Joshua Edwardes  |  20-35 years of age  |  Experience level: first safari

Perfect Safari Trip
5/5

We used Nhlalala Travels to plan our time in and around Krugger and we honestly couldn’t fault them.
Their communication, customer care, information and excellent organisation make them a very easy recommendation.
To top it off they truly care about booking you the best trip possible on any budget.

Norman who was our main point of contact helped us shape the trip to exactly what we wanted. Communication and information was excellent throughout. Our driver Lucky who took us from Johannesburg to Krugger via the Panama Route was very knowledgeable on nature and history keeping up informed and engaged for the long trip. He was there throughout our time in Kruger helping us be where needed to be. Jerry our safari guide was also amazing, his knowledge and passion for Krugger was clear and made the safari even more special. His relentless pursuit of seeing all the animals including the big 5 is exactly what you want in a guide! We say the big 5 except and Leopard but did see Wild Dogs and Cheetahs which was simply amazing and not possible without Jerry.

We spent 2 weeks in South Africa on a self planned trip but using Nhlalala for the time in Kruger turned out to be a must do, so I would highly recommend getting in touch to discuss and plan your trip.

Mark   –  
United Kingdom UK
Visited: August 2024 Reviewed: Sep 3, 2024

Email Mark  |  50-65 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Mark and not that of SafariBookings.
Tour didn't quite meet the decription we were originally quoted for.
3/5

The tour was expensive for what it was. The lodge just outside the park was in an excellent location but it was run down. Rooms and the bathroom weren't really clean. The restaurant food wasn't good quality.
Norman - who drove us from the airport also drove us on the first game drive as no professional guide was available. It's not as good an experience in a car and certainly not what we paid for. Kruger National Park is excellent of course and delivered the big 5 for us! Overall a mediocre tour operator who charges a lot. We realise now that we could have done the tour ourselves without using a tour operator for less than half the price.

Cedric Amuan   –  
Philippines PH
Visited: July 2024 Reviewed: Jul 31, 2024

Email Cedric Amuan  |  35-50 years of age  |  Experience level: first safari

Good at communication
5/5

Easy to deal with our requests and responds quickly. Tour was great and value for money

Syed Hussain   –  
Saudi Arabia SA
Visited: July 2024 Reviewed: Jul 29, 2024

Email Syed Hussain  |  35-50 years of age  |  Experience level: first safari

Operator is very nice, accomodating and helpful
4/5

He helped us a lot in making a plan of safari, pick and drop from hotel and money chsnge as well.we definitely recomend this operator group.

Frank   –  
United States US
Visited: July 2024 Reviewed: Jul 12, 2024

Email Frank  |  65+ years of age  |  Experience level: 2-5 safaris

There were a professional in all aspects: punctual, courteous and responsive to questions.
5/5

Communication was prompt and accurate, Norman the driver and tour operator was excellent, a good driver and communicator, courteous and respectful,

The tour in Kruger was as expected (cold at this time of year, dress warm), many animals and sightings. Kruger Gate is a great resort, meals and service excellent.

The tour was good value.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 46
  • 4 star 4
  • 3 star 1
  • 2 star 0
  • 1 star 0
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