Reviews

Average User Rating
4.8/5

Rating Breakdown
  • 5 star 25
  • 4 star 2
  • 3 star 0
  • 2 star 1
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 28 Reviews
Landy   –  
China CN
Visited: October 2024 Reviewed: Nov 3, 2024

Email Landy  |  35-50 years of age  |  Experience level: first safari

Wonderful safari tour which brings National Geographic to my real life.
5/5

It is a fantastic experience as our first time traveling in Kenya, private tour is pretty flexible. Moses is a professional guide could always find wildlife . Sopa lodge is clean and tidy, in especial Nakuru sopa lodge with a lake view , bigger room space and luxurious bathroom . Hope to come again Africa ~

Martyn and Wendy   –  
New Zealand NZ
Visited: October 2024 Reviewed: Oct 25, 2024

Email Martyn and Wendy  |  50-65 years of age  |  Experience level: first safari

An excellent safari operator providing a great experience
5/5

We have just completed a six day safari with Laxatrails. During planning from overseas their communication was quick. On safari our guide, Peter, did an excellent job. His experience and communication with other guides meant that we were at the right place to see a large variety of wildlife, often at very close range. We greatly appreciated our talks with Peter, his knowledge of the wildlife and what he shared on Kenyan culture. We also enjoyed many laughs together! Dennis, the boss, was a pleasure to spend time with and he was attentive to our requests. We were happy with all of the accomodation arranged for us and particularly enjoyed the luxury tented camp experience at Mara Mtito. We can thoroughly recommend Laxatrails.
Kia Ora from two happy Kiwis!

Jesse   –  
United States US
Visited: October 2024 Reviewed: Oct 23, 2024

Email Jesse  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Jesse and not that of SafariBookings.
Watch for the bait and switch on the safari vehicle.
2/5

The accommodations were nicer than expected and the food at the accommodations was very good. Our guide,Peter, was good. The reason for only 2 stars had to do with the safari vehicle. It was a minivan. Their quote included pictures and description of a Land Cruiser so I was surprised when the vehicle that showed up to pick us up was a minivan. I asked them about the change and they said that land cruisers are available for an up charge. I’ve never known a tour company to have up charge items available but not list them anywhere. Usually selling upgrades is a prime goal. Therefore since this information was not provided and misleading photos were included, it felt like a simple bait and switch. If you use Laxa Trails, make sure you ask what kind of vehicle you will be in. You will spend more than 75% of your time awake in the vehicle, so it is pretty important.

Reply from Laxatrails Safaris
Reply from Laxatrails Safaris
Posted on Oct 28, 2024

Hello Jesse
Thank you for the review and rating us.
We really apologize for mis-undestanding.
The picture in the program it explains about us but not the vehicle to be used.
We always send a message showing that you will be using g a 4x4 safari van or safari tour cruiser.
We also do an upgrade to have the cruiser on safari if one wants an upgrade which you didn't ask .
We respect any communication from our guests and we always ready to make guests feel comfortable.
If you could have asked on arrival trustme We could have upgraded you.

Thank you for the review and we will make everything right in the next safari.

Manami   –  
Japan JP
Visited: October 2024 Reviewed: Oct 22, 2024

Email Manami  |  20-35 years of age  |  Experience level: first safari

Unforgettable and great Kenya Trip
5/5

On my first trip to Kenya, our guide Dennis was very helpful. He was very attentive, calm in any situation, and very friendly. The explanations on the safari were also polite and easy to understand, and he answered any questions we had. I would definitely like to use his tour again.

Hummza Khan   –  
United Kingdom UK
Visited: October 2024 Reviewed: Oct 12, 2024

Email Hummza Khan  |  20-35 years of age  |  Experience level: first safari

Exceeded expectations, truly 10/10
5/5

Before even arriving in Kenya, I felt at ease with the organisation and communication from Peter at Laxatrails. He was super friendly and very quick to reply. He catered to our every need and customised our safari perfectly so that we started in Nairobi and dropped off at Diani beach. The brochure provided was detailed and we were very excited for our trip.

From the moment we were picked up at the airport, we felt very welcomed and in great hands. We met our driver, also named Peter, and we set off (with some new and free safari hats!)

All the Sopa lodges we stayed in, at Lake Nakuru, Masai Mara and Amboseli, were unbelievable. Firstly the service was 5 stars. The rooms were exceptional, with great views and amenities. The food provided at the lodges was amazing. There was so much choice and it all tasted so good. The pools were a bonus.

For us, what made our trip extra special was our driver. Peter is just the best. From all the knowledge about the different animals, to his great driving, we loved every minute of it. He really made us feel special the entire time. One of our highlights from our 2 weeks in Kenya were the drinks we had with Peter on our last night of the safari. We even met for dinner in Nairobi a week after the safari finished. We will miss him and hope to see him again.

We will be recommending Laxatrails to everyone we know wanting to go on a safari. Hopefully we will be able to do this again, it was one of the best experiences of our lives and the fact that the planning, and entire safari went along seamlessly without any issues was so great. As a company I feel that you really know what you are doing and how to treat customers. I wish you all the best in the future and thanks for everything you have done for us.

Lucas   –  
Netherlands NL
Visited: September 2024 Reviewed: Sep 18, 2024

Email Lucas  |  20-35 years of age  |  Experience level: first safari

Professional, passionate and reliable. Great safari experience!
5/5

We had a wonderful 3 day safari experience with Laxatrails Safaris. Firstly the communication up front with Peter, went really smooth. We received quick answers to our questions and our wishes were taken into account

On the day of pick up we’ve met with our tourguide, who was also named Peter. During our ride to the Maasai Mara Peter told us not only about the wildlife, but also about the Kenyan culture and habits. A nice introduction of the country!

The first day we went to a Maasai tribe near Enkorok Mara Camp (where we stayed). We were welcomed by the tribe with a tradional dance and then got a tour through the Maasai village by one of the members. He told us all about their traditions and how they life. A very interesting way of learning more about the Maasai tribe.

The next day we had a whole day of safari planned. We woke up early and headed to the Maasai Mara. Which was in one word wonderful! The park met all our expectations and thanks to Peter we’ve spotted more wildlife then we dreamed of. Lions, elephants, hippos, crocodiles, cheetahs, giraffes, baboons and many more. We even saw two cheetahs live in action hunting for some prey. During the game drive Peter gave us a lot of information about the different animals and birds along the way.

The last day we went for a boat drive at Lake Naivasha, which was a relaxing way of ending our three day safari, before being dropped off at our next hotel.

Thanks for the great experience Peter and Peter!

Adrian   –  
Germany DE
Visited: August 2024 Reviewed: Sep 9, 2024

Email Adrian  |  20-35 years of age  |  Experience level: first safari

Good driver, nice hotels, wonderful nature, car could have been better
4/5

Our driver Moses was very good and really managed to get us to the best spots to see the animals. Also, driving in the highway with traffic requires good skills and Moses did fantastic. Regarding hotels, they were really comfortable and the food was good. The only thing that could have been better is the car. We were told we were getting a 4x4 and that was not the case. After I complained we changed car, but had a detour of 2 hours to get the 4x4. The 4x4 we got was a very worn out toyota bus converted into a "safari car". I would strongly suggest to get a decent Toyota Landcruiser for your safaris (as 95% of people do).

George   –  
China CN
Visited: July 2024 Reviewed: Sep 2, 2024

Email George  |  20-35 years of age  |  Experience level: first safari

An incredible and truly memorable experience, all thanks to Laxatrails Safaris!
5/5

5-Day Kenyan Safari Tour Review: Masai Mara, Lake Nakuru, and Lake Naivasha
We recently embarked on a 5-day Kenyan safari tour to Masai Mara, Lake Naivasha, and Lake Nakuru, and it was truly an unforgettable experience! From the moment we were picked up, our tour guides, Dennis and Peter, exceeded our expectations. They were not only highly knowledgeable about the local wildlife but also incredibly friendly and easy-going, which made the whole journey even more enjoyable.
One of the standout aspects of this tour was how considerate our guides were regarding my wife's pregnancy. They went out of their way to ensure we were comfortable throughout the trip. They carefully selected the best roads to minimize any bumps and arranged for accommodations that were not only comfortable but also conveniently located. This attention to detail and genuine care made us feel safe and well taken care of at all times.
The safari in the Masai Mara was the highlight, with our guides expertly navigating the park and providing insightful information about the animals we encountered. We were lucky enough to see the "Big Five" and countless other species in their natural habitats. The boat ride on Lake Naivasha was serene, offering close-up views of hippos and a variety of bird species. At Lake Nakuru, we were mesmerized by the sight of a hunting lioness and even spotted a few rhinos.
Overall, this tour was a perfect blend of adventure and comfort. We highly recommend Laxatrails Safaris to anyone looking to explore Kenya’s stunning wildlife, especially if you’re looking for a tailored experience that considers your specific needs. Our guides truly made this trip a once-in-a-lifetime experience, and we couldn’t be more grateful!

Liz and Chris   –  
United Kingdom UK
Visited: July 2024 Reviewed: Aug 6, 2024

Email Liz and Chris  |  35-50 years of age  |  Experience level: 2-5 safaris

Great safari experience with good communication and very customer focussed
5/5

What a brilliant trip! We did a 7 day safari with Laxatrails in the excellent company of Peter, an amazing, safe, reliable and knowledgeable driver and guide. Whilst accommodating ALL our wishes, he guided us through 4 Kenyan national parks, seeking out the very best of animal viewing and safari experiences.
Dennis joined us for 4 days too so between Peter and Dennis, we enjoyed double guiding; local knowledge, funny stories, updates in real time, vehicle modifications, lots of laughs, beautiful photo opportunities, and skilful driving. So many animals - the Big Five and the Ugly Five!. We really appreciated the way Peter and Dennis would know how to get the best viewing of the animals and were keen that we were satisfied at every turn. They certainly know their way around the huge expanse of the parks. The tweaks to our accommodation were dealt with as requested including an upgrade at one of the lodges, and we enjoyed bespoke features of our own private safari.
We were picked up in style from our accommodation in Nairobi, Peter helped us complete a key drop off, and at the end of the trip, we were dropped inside the grounds of our new accommodation so we felt very well supported and served for the whole 7 days.
We can't thank you enough for a trip of a lifetime. Thank you Laxatrails and the team

Dan   –  
Japan JP
Visited: July 2024 Reviewed: Jul 24, 2024

Email Dan  |  20-35 years of age  |  Experience level: first safari

Unbelievable trip
5/5

Unbelievable trip, saw much more than we expected.

From lion hunts to lion dens. Cheetahs leopards, elephant herds. Lions eating wildebeests. Memories of a lifetime were made.

Our tour guide was raheem who was an absolute champion. Knew exactly where to go all throughout the trip to make sure we saw everything.

Average User Rating
4.8/5
Rating Breakdown
  • 5 star 25
  • 4 star 2
  • 3 star 0
  • 2 star 1
  • 1 star 0
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