Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 58
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 58 Reviews
Jacob   –  
Canada CA
Visited: September 2024 Reviewed: Oct 23, 2024

Email Jacob  |  35-50 years of age  |  Experience level: 2-5 safaris

Very pleasant to deal with
5/5

Overall was very good. A bit of confusion about a few things at the accommodation we stayed at that they booked for us as part of a package, but I think this was probably related to the fact that the resort was new and a bit disorganized. I would book with Viatu again for sure. Well done.

Florian   –  
Germany DE
Visited: October 2024 Reviewed: Oct 22, 2024

Email Florian  |  20-35 years of age  |  Experience level: 2-5 safaris

Excellent coordination, planning and execution!
5/5

Great experience, with very helpful and useful tour operator! The tech - first approach is something that I really loved, and it made the whole process very easy and smooth. Everything was planned perfectly, and the trip could not have gone better! I can only reccomend!

Lisa   –  
South Africa ZA
Visited: March 2024 Reviewed: Oct 16, 2024

Email Lisa  |  20-35 years of age  |  Experience level: over 5 safaris

Absolutely delightful
5/5

I had the pleasure of traveling with Vitau in March 2024, and I cannot recommend them enough! From start to finish, the communication was clear and efficient. The team was always available to answer my questions and provide updates, which made the entire experience stress-free.

The service I received was exceptional. Our guide was knowledgeable, friendly, and truly passionate about showcasing the local culture and attractions. Each itinerary was well-organized, allowing us to make the most of our time while still having moments to relax and explore on our own.

As for value for money, Vitau exceeded my expectations. The experiences we had were top-notch, and the pricing was incredibly reasonable given the quality of service provided. I felt that every penny spent was worth it, especially considering the unforgettable memories I made during the trip.

If you're considering a travel agency, look no further than Vitau. They truly know how to create a memorable journey!

Joana   –  
Spain ES
Visited: September 2024 Reviewed: Oct 12, 2024

Email Joana  |  35-50 years of age  |  Experience level: over 5 safaris

Many wholesome safaris with Viatu as my trusted partner
5/5

I've booked many trips all across Africa with Viatu and always had the most wholesome and genuine safari experiences - no matter if in Namibia, South Africa, Botswana, Kenya or Tanzania! The team at Viatu is extremely passionate and knowledgable. The team goes above and beyond to make sure every trip is special and memorable, paying attention to every detail! They offset the carbon footprint of all my trips and the lodges they work with are also sustainable. Knowing that my trip positively impacted the local people and wildlife in some way made it extra special. Viatu is my trusted partner for Africa trips and I can 100% recommend trusting their expertise!

Daniel & Susanne   –  
Switzerland CH
Visited: April 2024 Reviewed: Sep 9, 2024

Email Daniel & Susanne  |  65+ years of age  |  Experience level: first safari

Amazing Namibia trip through untouched landscapes with plenty of animal encounters
5/5

Namibia exceeded all expectations on our last trip. We were surprised by the many animal encounters and the incredibly vast landscapes.

We had the privilege of experiencing a 14 day trip tailored to our wishes and needs. The accommodation was very comfortable, integrated into the landscape, ecologically managed and with excellent service. The philosophy of Natural Selection as well as Gondswana convinced us. Detailed directions enabled us to drive to the accommodation ourselves. We were always warmly welcomed.
We were pleased to see that the local population can benefit from tourism while preserving nature and culture.
We always had very competent and friendly guides on our safari trips, tailoring the experience based on your interests. From elephants and lions to zebras and giraffes, we saw them all! Even the very shy black rhino. Unfortunately also the result of rhino poaching. The short distance encounter of a group of seven lions with a young one was breathtaking. But: Experience has shown that the wild is free and may not be where we are looking for it.

Some other highlights of our trip: Balloon ride with Namib Sky early in the morning, with incredibly rich breakfast in the desert after landing. Sleeping under a brilliantly clear starry sky. Rock arts, showing the past hunter-gatherer life. Hiking on the dunes of NamibRand Nature Reserve. Kayak tour to seals in the Walwis Bay. Exploring wild life in Etosha East.

We had an authentic African safari experience, a combination of stunning wildlife, incredible scenery and exceptional hospitality.

Samantha   –  
New Zealand NZ
Visited: February 2024 Reviewed: Sep 8, 2024

Email Samantha  |  35-50 years of age  |  Experience level: first safari

Natasha was fantastic!
5/5

It's been a few months since we were in East Africa and I have to say it was amazing, we had a great experience and my kids are still saying it was a trip of a lifetime! I would highly recommend your service and agency for getting us set up and your patience with me over the weeks to get everything scheduled. Thank you again for everything and Take Care!

Nicola   –  
Italy IT
Visited: August 2024 Reviewed: Aug 31, 2024

Email Nicola  |  35-50 years of age  |  Experience level: first safari

Serious operator, perfect organisation and cooperation with beautiful structures
5/5

We just got back home, after a wonderful holiday in Namibia. This land is a magical place, but thanks to Viatu team we planned the perfect trip for us, lived in wonderful accommodations and received fast and efficient assistance.
A special thanks to Alex for the organization, to Rea for assisting us during the trip and to Alessandro for helping us solve a problem perfectly.
It was probably the best trip of our life!
I think we will turn to Viatu again in the future to organize unique holidays!

Guido   –  
Italy IT
Visited: August 2024 Reviewed: Aug 29, 2024

Email Guido  |  50-65 years of age  |  Experience level: first safari

Simply extraordinary!
5/5

Dear Viatu-Team, yesterday we came back home from our beautiful trip to South Africa, and our hearts are full! We had an amazing trip discovering wonderful places, we‘ve met very friendly and welcoming people and we‘ve stayed in awesome hotels & lodges. We were lucky to see the „Big 5“ in less than 2 hrs of Game Drive and our rangers taught us to use our bush eyes (and also all the other senses). We discovered the beauty of watching out for animals and now we love observing whales. We felt very grateful because everybody tried to spoil us in million different ways. Everything went perfectly, also our transfers. We appresciated a lot the route of our trip because it showed us the variety of South Africa. Our trip was magic thanks to -your perfect organization -your right advices -your good taste -your empathy for us, trying to understand what was the right tour and which were the right places for us to stay. Especially we would like to credit two fantastic places we have stayed in: 1. The Mthembu Lodge, the combination of the beauty of the lodge and it’s amazing surrounding, their excellent service and their warm smiles made us feel home. Their passion for nature taught us a new sense of life. 2. The Pineapple Boutique Hotel, is truely ithe expression of “welcome” – sense of beauty, friendship, hospitality and warmth and we appresciated the position of the Sea Point neighborhood under the Lion‘s Head and very close to Camps Bay. Their breakfast is unforgettable. We are not sad that it is over, we are happy because it happened! Thank you Viatu team, great work!!!!

Britta   –  
Germany DE
Visited: July 2024 Reviewed: Aug 24, 2024

Email Britta  |  50-65 years of age  |  Experience level: first safari

Very well informed, friendly people who know how to travel well and sustainably
5/5

From the first video-call to the last day of our journey and afterwards, communication with Viatu (especially our travel agent Simone) was very easy, always friendly, with prompt replies and lots of very good and useful ideas. The locations/ lodgings and transportations proposed and booked for us were excellent. The travel plan worked out perfectly. If we had questions or minor problems during the journey, communication with our local contact person (Rea) was always very good and helpful with prompt answers.
The journey was the best we ever made. For me, it was a lifetime experience, also owed to the nice lodgings, very helpful and friendly people there and at our transportation company (Asilia), which Viatu had chosen.
The views of nature, wildlife and the country we got to see were just great. And in Moshi and in Sansibar, there was also a chance to get "out of the tourist bubble" if desired.

Adrian   –  
Switzerland CH
Visited: July 2024 Reviewed: Aug 20, 2024

Email Adrian  |  35-50 years of age  |  Experience level: 2-5 safaris

Operational excellence with a personal touch
5/5

The best family vacation we ever had!
- The booking process with Alfredo and Simone (with the help of their fantastic tool) was very smooth and fun.
- Namibia (the land and it's people) is the perfect place for the self-driving subsaharan family vacation experience. We have seen a lot, done a lot and felt very safe.
- We encountert only a small issue with a local operater and viatu instantly took care of it and managed it to our fullest satisfaction.

Looking forward to the next trip with viatu. Thank you guys!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 58
  • 4 star 0
  • 3 star 0
  • 2 star 0
  • 1 star 0
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